Medical Receptionist

Job summary

Are you organised, approachable, and passionate about helping others? We are looking for a motivated Medical Receptionist to join our supportive team at Park Edge Practice in Leeds.

As the first point of contact for our patients, you will play a vital role in greeting people at reception, answering calls, or helping them access the right care. No two days are the same, and you will be part of a close-knit practice team where your contribution really makes a difference.

In return, we will provide full training, ongoing development, and the chance to be part of a modern, forward-thinking GP surgery. You will also enjoy the benefits of the NHS pension scheme and free on-site parking.

If you are looking for a permanent, full-time role where you can grow your skills and feel valued, Park Edge Practice could be the place for you.

Main duties of the job

• Greeting and assisting patients in person and by phone
• Booking and managing appointments, including care navigation/active signposting
• Processing repeat prescriptions and handling patient queries
• Registering new patients
• Processing hospital correspondence, reports, and incoming/outgoing mail
• Providing general administrative support (filing, scanning, photocopying, updating records)
• Helping maintain a tidy and welcoming reception and waiting area

About us

Park Edge Practice is a welcoming and supportive GP surgery based in modern, purpose-built premises in Leeds. We care for a patient population of around 5,850 and pride ourselves on providing high-quality, patient-centred healthcare. Our team includes three GP Partners, three Salaried GPs, Practice Nurses, a Healthcare Assistant, and a skilled administrative team, all working together to deliver excellent patient care in a friendly and professional environment.