Practice Manager / Business Manager

Job description

Job responsibilities

Accountable for achieving and maintaining CQC standards

Responsible for the execution / implementation of the Practices strategies and business plan

Responsible for determining the specifics needed to carry out the strategies and business plan

Responsible for managing all the internal affairs

Responsible for all aspects of finances in the practice along with senior partner.

Responsible for the day-to-day administration and operation of both Practices

Develop and successfully implement the organisational development plan, quality improvement plan and business opportunity plan Summary

The postholder will provide strategic, organisational and operational capacity and support to the wider organisation. This will include: lead and support the clinical and non-clinical management team ensure there is effective managerial support at all levels of the organisation Ensure all organisation operational functions are effective and efficient coordinate the effective day to day functions across all our sites providing operational, hands-on, capacity where required and where expedience necessitates

Ensure that all decisions are inclusive, brought to appropriate meetings for discussion and minuted institute systems that provide effective internal management both driving and co-ordinating day to day improvement. ensure that high quality, efficient care is delivered to patients and that the organisation meets its priorities and ambition to improve. Ensure that the organisational assurance framework and staff matrix is compliant

Develop and delivery of the annual organisational development plan, quality improvement plan and business opportunity plan Key responsibilities

1. Provide day-to-day leadership and management in line with the adopted mission and core values.

2. Ensure through service lines and their teams that the organisation operates safely, manages risk, and delivers against all key performance targets

3. Support and develop staff to take ownership and accountability for services and service delivery (clinical and non-clinical, services to patients and internal services to colleagues)

4. Drive up improvement, productivity, and patient experience

5. Collaborate with others to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the organisation.

Person Specification

Qualifications

Essential

• Bachelor's degree level/equivalent professional qualification /experience
• Evidence of continuing professional and personal development

Experience

Essential

• Significant and advanced-level management and leadership experience at a senior level in primary are or primary care commissioning
• - Significant and advanced-level strategic experience
• - Significant and advanced-level operational experience
• Able to demonstrate sound financial management skills and understand business centered approach to healthcare provision
• - Proven experience and ability in managing operational performance with tight financial constraints demonstrating effective budget management
• - Significant experience of capacity planning and translating organisation strategy and vision into operational objectives
• - An understanding of healthcare planning process and key national healthcare issues
• - Demonstrate strong and credible leadership in being able to pull people together across systems and motivate them to deliver common aims and targets
• - Demonstrate significant experience of situational leadership, human resource management and people development
• - Demonstrable experience of building, maintaining and utilising successful relationships with all staff, including clinicians, within complex organisations
• - Strong and repeated evidence of successfully leading significant organisational change
• - Excellent presentation skills with the ability to engage and influence diverse audiences
• - Strong interpersonal and negotiating skills, with the ability to engage, build and sustain relationships inhouse and within external organisations
• - Excellent organisational and time management skills to meet competing priorities
• - Able to take 'tough' decisions and calculated risks and see required action through
• - Demonstrates strong commitment to action to achieve equality and diversity in the workforce
• - Excellent project management skills as project manager or sponsor
• - Ability to work under pressure and meet tight deadlines
• - Well-developed IT literacy
• - Clear personal values demonstrated in behaviour and career and aligning to organisations values
• - Understanding of concepts of challenge and support within a healthy team, environment
• - Commitment evidenced in career to continuous improvement both personally and in services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Parkview Surgery

Address

Cleckheaton Health Centre

Greenside

Cleckheaton

West Yorkshire

BD19 5AP

Employer's website

https://www.parkviewsurgerycleckheaton.nhs.uk (Opens in a new tab)