Buckshaw Village Surgery Group

Care Coordinator

Information:

This job is now closed

Job summary

Care Coordinators works with both patients and Healthcare Professionals to ensure seamless, organised and effective care.

Main duties of the job

This is a varied role with Primary Care. It will involve performing a range of tasks including entering patient data, contacting patients by phone and email. The role involves a significant amount of communication with patients, both by telephone and face to face.

About us

Are you looking for an interesting role in Primary Care?...

We are a group of 6 practices across the Chorley area. These practices form a large and dynamic network, with a proven track record of successful and innovative projects.

Chorley and South Ribble PCN is made up of the following practices:

  • Buckshaw Village Surgery
  • Adlington Medical Centre
  • Lostock Village Surgery
  • Medicare Unit Surgery
  • Eaves Lane Surgery
  • Croston Medical Centre

NM Health Innovations is a modern and ethical company providing high quality, integrated, patient-focused NHS services. We achieve this by harnessing the collective knowledge, skills, experience and energy of our clinicians and staff. If you believe in the importance and effectiveness of providing excellent care where patients need it and would like to apply to join us in this role, we would love to hear from you.

Details

Date posted

28 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3353-24-0007

Job locations

Unity Place

Buckshaw Village

Chorley

Lancashire

PR7 7HZ


Job description

Job responsibilities

Help people manage their care needs by answering queries, making and managing appointments, and having face to face appointments with patients.

Support the PCN to deliver and report on quality metrics, such as KPIs and locally commissioned services.

.

Job description

Job responsibilities

Help people manage their care needs by answering queries, making and managing appointments, and having face to face appointments with patients.

Support the PCN to deliver and report on quality metrics, such as KPIs and locally commissioned services.

.

Person Specification

Knowledge and Skills

Essential

  • Strong problem solver
  • Works effectively independently
  • Rigorous in following legal, ethical, professional, and organisational policies and codes of conduct
  • Excellent verbal communication skills
  • Excellent organisational skills
  • IT literate

Desirable

  • awareness of Emis Web

Qualifications

Essential

  • Maths and English GCSE or equivalent

Desirable

  • NVQ healthcare

Experience

Essential

  • Experience of working in a health care setting

Desirable

  • Experience of Primary Care
Person Specification

Knowledge and Skills

Essential

  • Strong problem solver
  • Works effectively independently
  • Rigorous in following legal, ethical, professional, and organisational policies and codes of conduct
  • Excellent verbal communication skills
  • Excellent organisational skills
  • IT literate

Desirable

  • awareness of Emis Web

Qualifications

Essential

  • Maths and English GCSE or equivalent

Desirable

  • NVQ healthcare

Experience

Essential

  • Experience of working in a health care setting

Desirable

  • Experience of Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckshaw Village Surgery Group

Address

Unity Place

Buckshaw Village

Chorley

Lancashire

PR7 7HZ


Employer's website

https://www.nmhealthinnovations.co.uk/ (Opens in a new tab)

Employer details

Employer name

Buckshaw Village Surgery Group

Address

Unity Place

Buckshaw Village

Chorley

Lancashire

PR7 7HZ


Employer's website

https://www.nmhealthinnovations.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Population Health Manager

Julie Southern

julie.southern2@nhs.net

07379496842

Details

Date posted

28 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3353-24-0007

Job locations

Unity Place

Buckshaw Village

Chorley

Lancashire

PR7 7HZ


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