PCN MANAGER

Job description

Job responsibilities

DUTIES AND AREAS OF RESPONSIBILITY

The duties and areas of responsibility may vary depending on the needs and priorities of the PCN. The table below sets some out the expected duties, which may change or become more focused should the need arise:

Main Duties

Take the lead (along with the PCN Clinical Director and PCN leaders team) to oversee the management and delivery of the PCN DES requirements

Work with and support the PCN Clinical Director to develop and deliver the PCN strategic plans and performance requirements

Help to develop strategies to progress the overall development of the PCN whilst meeting the DES requirements.

Be the first point of contact for Practice Managers and commissioners regarding PCN operations

Develop an understanding of the Additional Roles Reimbursement Scheme (ARRS) funded roles and work with the PCN on the planning and deployment of these roles

To provide line management to PCN employed staff, to ensure that they are embedded in the PCN.

Responsible for the budgeting and monitoring processes to support the short and long-term financial management of the PCN.

Work with the nominated payee practice to monitor income and expenditure; and ensure appropriate and timely payments to practices, staff and partners as required

Assist in the co-ordination of the PCN meetings, including the leaders team and PCN development meetings.

Manage and monitor contractual requirements on behalf of the PCN

Liaise with key partners in the development and monitoring of integrated services and projects

Identify and deliver digital solutions to support the development, resilience, and future proofing of PCNs in line with local, regional, and national priorities.

Support the Clinical Director

Oversee the management and delivery of the PCN DES requirements

Support the Clinical Director to develop and deliver the PCN development plan and strategic plans, providing performance data as required

Take an active role in the PCN leadership team

PCN Management / Digital and Transformation

Support the PCN and its member practices to formulate project and delivery plans in relation to meeting the DES specification

Support in the writing of business cases and bids on behalf of the PCN.

Help to design innovative services that meet local need and provide project management support to meet objectives.

Improve adoption of new technologies to enhance patient access, experience, and PCN productivity.

Implement, monitor and report on PCN contracts and services, including project progression and management of risks.

Strategic Management

Working with the PCN team to develop and progress the strategic vision

Deliver projects and manage performance to achieve the strategic vision of the PCN

Seek out examples of good practice and innovation from other areas and present to the PCN as required

Plan the PCN additional roles workforce, to deliver and achieve the PCN priorities

Develop relationships with key partners and stakeholders, exploring opportunities for collaborative and partnership working

HR Duties

Undertake day-to-day line management of PCN staff including management of annual leave and sickness.

Support in the design of rotas for PCN employed staff

Oversee the recruitment processes for new PCN staff, from advert to appointment and maintaining staff files

Responsible for tracking and ensuring compliance for statutory and mandatory training of all ARRS staff

Design and create job descriptions, person specifications, interview templates and inductions for new PCN staff

Conduct appraisals and performance management of PCN staff

Financial Management

Prepare and present basic financial reports, monitoring information and reporting to the PCN as required

Use of Xero accounting software

Preparation of financial information for PCN accountants.

Monthly ARRS claim.

Payment of suppliers

Work with the nominated payee practice to monitor income and expenditure.

Support in the financial management of the network

Information & Data Management, including IT

Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance

Provide performance data for a range of PCN activities as required

Use Excel spreadsheets to display and predict performance data

Personal and Professional Development

Keep abreast of national and local guidance on PCNs

Take responsibility for own development, learning and performance

Participate in an annual individual performance review, and take responsibility for maintaining a record of own personal and professional development

Public Health

Work with local stakeholders and providers to participate in Public Health campaigns as appropriate

Person Specification

Qualifications

Essential

• Educated to A Level
• Recognised management qualification or equivalent experience
• Project management qualification or equivalent experience
• Experience of working in a role that requires a high degree of autonomy
• Experience of managing employees
• Experience of project management and change management
• Knowledge of Primary Care and how it operates
• Able to prioritise own workload
• Good IT skills
• Excellent written and verbal communication skills
• Excellent organisational skills
• Excellent team working skills
• Able to work independently, showing initiative
• Ability to work with a high degree of autonomy
• Flexible and adaptable to team and service needs
• Able to work under pressure and to deadlines
• Flexible approach to change

Desirable

• Experience of working in Primary Care within a management role
• Experience of working within a Primary Care Network
• Experience of working with a range of local stakeholders and other providers
• Knowledge of Primary Care Networks and the Network Contract DES specifications
• Knowledge and experience of writing business cases and bids
• Able to use Clinical Information Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Vida Healthcare

Address

Kings Lynn Health Hub

Cambridge Road

King's Lynn

Norfolk

PE30 5FR

Employer's website

https://www.vidahealthcare.nhs.uk/ (Opens in a new tab)