Job summary
Job Summary
To provide efficient and effective administrative support to the clinical and management Team. - To work in conjunction with all other practice staff to create a good environment for the patients. To carry out all duties in an accurately and in accordance with the Data Protection Act. Perform all duties in accordance with Covid 19 restrictions and practice infection control measures.
Main duties of the job
Principle Responsibilities Customer Care: Greet and receive patients promptly and courteously. Establish patient needs and deal with their requirements effectively. Explain eConsult to patients. Highlight that we are a care navigation practice. Registrations: Reception to assist with new registrations as per practice protocol. Proof of identity and address and residing in practice boundary or within Waltham Forest Borough as per protocol required. Newly registered patient health check appointment with HCA to be booked unless declined by patient.
Reception: Opening of premises and getting surgery ready to receive patients in the morning. Sign in to telephone services during opening times. Reception and waiting room area to be kept tidy at all times. Security checks and lock up of premises at end of evening surgery. Ensure lights and computers switched off.
About us
Addison Road Medical Practice is long established in the village area of Walthamstow. We practice from modern premises in a lift building. The practice provides the NHS contract. 14500 patients are registered at the practice and there is a large administrative and clinical team to support our patients. The practice is both a teaching and training practice. Training and development is encouraged for all staff members. All staff undertake an annual review. There is a weekly clinical meeting and the admin staff meet on monthly basis. There is a health and well-being support specialist attached to the practice. She provides monthly sessions on various topics. EMIS is the clinical system used and training will be provided where required. The practice has a very good reputation locally. The current vacancy has arisen as a member of staff has moved away.
Details
Date posted
09 September 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3335-25-0010
Job locations
Comely Bank Clinic
46 Ravenswood Rd
Walthamstow
London
E17 9LY
Employer details
Employer name
Addison Road Medical Practice
Address
Comely Bank Clinic
46 Ravenswood Rd
Walthamstow
London
E17 9LY
Employer's website
https://www.addisonroadmedicalpractice.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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