Carnon Downs Surgery

Pharmacy Technician

The closing date is 09 January 2026

Job summary

This is an excellent opportunity for a highly motivated and well-organised individual to join the Primary Care Network team at Coastal PCN as a Pharmacy Technician.

Our PCN has a population of over 30,000 patients set on the beautiful south coast of Cornwall, incorporating 4 practices in close proximity, with excellent inter-relations and a long history of successfully working together. Our population is diverse compared to other areas in Cornwall, with varying levels of socio-economic status, young families and elderly patients all of whom make providing care very interesting.

We are highly passionate about providing good quality patient care and all four practices regularly appear in the top ten practices in Cornwall for patient satisfaction.

You will be joining a team of two Pharm Techs who work closely with our practice team and our remote Pharmacy service. The hours are flexible and can range from 18 to 30 hours.

Main duties of the job

Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the region. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.

The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

About us

This is an excellent opportunity for a highly motivated and well-organised individual to join the Primary Care Network team at Coastal PCN as a Pharmacy Technician.

Our PCN has a population of over 30,000 patients set on the beautiful south coast of Cornwall, incorporating 4 practices in close proximity, with excellent inter-relations and a long history of successfully working together. Our population is diverse compared to other areas in Cornwall, with varying levels of socio-economic status, young families and elderly patients all of whom make providing care very interesting.

We are highly passionate about providing good quality patient care and all four practices regularly appear in the top ten practices in Cornwall for patient satisfaction.

You will be joining a team of two Pharm Techs who work closely with our practice team and our remote Pharmacy service. The hours are flexible and can range from 18 to 30 hours.

Details

Date posted

19 December 2025

Pay scheme

Other

Salary

£16.20 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A3328-25-0007

Job locations

The Surgery

Bissoe Road

Carnon Downs

Truro

Cornwall

TR3 6JD


Job description

Job responsibilities

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies

Support the clinical teams in Structured Medication Reviews (SMR)

i.e. organise necessary monitoring tests prior to SMR

Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information and help in tackling local health inequalities.

Manage shared care protocols and liaise with the clinical team for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative

Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.

Implement efficient ordering and return processes and reducing medication wastage.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Promotion of Electronic Repeat Dispensing (eRD) and online ordering

Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.

Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services

Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;

Support the PCN in reviewing and developing practice policies for CQC requirements

Job description

Job responsibilities

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies

Support the clinical teams in Structured Medication Reviews (SMR)

i.e. organise necessary monitoring tests prior to SMR

Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information and help in tackling local health inequalities.

Manage shared care protocols and liaise with the clinical team for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative

Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.

Implement efficient ordering and return processes and reducing medication wastage.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Promotion of Electronic Repeat Dispensing (eRD) and online ordering

Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.

Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services

Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;

Support the PCN in reviewing and developing practice policies for CQC requirements

Person Specification

Qualifications

Essential

  • Qualified Pharm Tech - will be supported to achieve the PCN Pharm Tech pathway.

Desirable

  • Experience in Primary Care Dispensing
Person Specification

Qualifications

Essential

  • Qualified Pharm Tech - will be supported to achieve the PCN Pharm Tech pathway.

Desirable

  • Experience in Primary Care Dispensing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Carnon Downs Surgery

Address

The Surgery

Bissoe Road

Carnon Downs

Truro

Cornwall

TR3 6JD


Employer's website

https://www.carnondownssurgery.co.uk/index.aspx (Opens in a new tab)

Employer details

Employer name

Carnon Downs Surgery

Address

The Surgery

Bissoe Road

Carnon Downs

Truro

Cornwall

TR3 6JD


Employer's website

https://www.carnondownssurgery.co.uk/index.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Mrs Sarah McCammon

sarah.mccammon@nhs.net

07491644274

Details

Date posted

19 December 2025

Pay scheme

Other

Salary

£16.20 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A3328-25-0007

Job locations

The Surgery

Bissoe Road

Carnon Downs

Truro

Cornwall

TR3 6JD


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