Neston Medical Centre

Administrator

The closing date is 16 November 2025

Job summary

We have an exciting opportunity for a full time administrator/receptionist to join our established team.

The post is for 37.5 hours per week and will include some Reception work.

Salary is dependent on qualifications and experience.

Experience with EMIS is desirable but not essential as full training will be given.

The successful candidate will be eligible to join the NHS pension scheme.

Main duties of the job

Answering the telephone and dealing with enquiries, re-directing where needed.

Actioning requests for repeat prescriptions using a computerised system, liaising with hospitals/pharmacies where appropriate.

To open all post, except private and confidential items. To distribute to appropriate partner/manager/member of staff. To scan patient specific mail onto the clinical record.

To enter and accurately read code relevant correspondence into the computer system.

To summarise patient paper records onto the computer system.

Check pathology test results have been received from the hospital action normal results as appropriate and distribute to appropriate GPs.

About us

We are a forward thinking, supportive team who currently care for approximately 7700 patients, with a higher than average elderly population.

Our well established team includes 7GPs, 3 ACPs, 3 Practice Nurses and 1 HCA. We also benefit from the support of the additional roles within Neston & Willaston PCN, which includes services such as an acute paramedic visiting service, a clinical pharmacy team and physiotherapy support.

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3322-25-0003

Job locations

Liverpool Road

Neston

Cheshire

CH64 3RA


Job description

Job responsibilities

  • To open all post, except private and confidential items. To distribute to appropriate partner/manager/member of staff. To scan patient specific mail onto the clinical record.
  • To enter and accurately read code relevant correspondence into the computer system.
  • To summarise patient paper records onto the computer system.
  • Check pathology test results have been received from the hospital action normal results as appropriate and distribute to appropriate GPs.
  • To provide cover for annual leave/sickness within the administration department and reception
  • To be able to run searches on EMIS web and action as required.
  • To action requests from Solicitors for copy medical records.
  • To manage the call/recall system for patients with Chronic Diseases.
  • To complete administrative work for GP contract/enhanced services, including CQRS.
  • Ensure that the childhood vaccination and immunisation records are submitted to Cheshire Health Agency on a quarterly basis
  • Completion of the monthly FP34 return for the Prescription Pricing Authority.
  • Inputting/scanning all patient specific documents into the EMIS computer system and DOCMAN system.
  • Attend meetings as required.
  • Understanding of and adherence to the need for strict confidentiality. This is to be maintained at all times whether in or out of working hours. Patient or practice matters must not be discussed outside the premises.
  • Any other duties, appropriate to the grade, as required from time to time, in consultation with the Practice Manager/Partners, to ensure the smooth running of the practice.

Job description

Job responsibilities

  • To open all post, except private and confidential items. To distribute to appropriate partner/manager/member of staff. To scan patient specific mail onto the clinical record.
  • To enter and accurately read code relevant correspondence into the computer system.
  • To summarise patient paper records onto the computer system.
  • Check pathology test results have been received from the hospital action normal results as appropriate and distribute to appropriate GPs.
  • To provide cover for annual leave/sickness within the administration department and reception
  • To be able to run searches on EMIS web and action as required.
  • To action requests from Solicitors for copy medical records.
  • To manage the call/recall system for patients with Chronic Diseases.
  • To complete administrative work for GP contract/enhanced services, including CQRS.
  • Ensure that the childhood vaccination and immunisation records are submitted to Cheshire Health Agency on a quarterly basis
  • Completion of the monthly FP34 return for the Prescription Pricing Authority.
  • Inputting/scanning all patient specific documents into the EMIS computer system and DOCMAN system.
  • Attend meetings as required.
  • Understanding of and adherence to the need for strict confidentiality. This is to be maintained at all times whether in or out of working hours. Patient or practice matters must not be discussed outside the premises.
  • Any other duties, appropriate to the grade, as required from time to time, in consultation with the Practice Manager/Partners, to ensure the smooth running of the practice.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Previous office experience

Desirable

  • Previous experience within a GP practice
  • Previous use of EMIS computer system
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Previous office experience

Desirable

  • Previous experience within a GP practice
  • Previous use of EMIS computer system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Neston Medical Centre

Address

Liverpool Road

Neston

Cheshire

CH64 3RA


Employer's website

https://nestonmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Neston Medical Centre

Address

Liverpool Road

Neston

Cheshire

CH64 3RA


Employer's website

https://nestonmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Support Manager

Laura Roberts

laura.roberts30@nhs.net

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3322-25-0003

Job locations

Liverpool Road

Neston

Cheshire

CH64 3RA


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