Afternoon Medical Reception/Admin Clerk

The Rockwell And Wrose Practice

Information:

This job is now closed

Job summary

Afternoon Medical Receptionist Clerk required for busy GP surgery - Wrose Health Centre BD2 1QG

Monday Tuesday Wednesday Thursday and Friday from 1 pm - 6 pm

25 hours

( five days per week)

Front of house Medical Receptionist to join our team and replace an existing staff member.

Experience preferred if possible

The successful applicant must be calm under pressure in a very busy environment, possess excellent customer service skills and be able to adapt to changes very quickly.

Main duties of the job

The medical receptionists is the first point of contact and therefore must be prepared for everything and anything either at the counter or over the telephone

An ability to navigate Telephone and Computer systems quickly is essential when providing good customer service.

Working knowledge of care navigation and signposting would be advantageous

Diversity and Responsibilities. There are no two days the same!

General practice is very busy and demand can lead to a pressurised environment. The team work hard together to support each other and achieve success.

Appointments, prescriptions, sick notes, reports , investigations and referrals generates high volume of administration task to negate

General practice has many policies, procedures, standard operating procedures, etc. Ability to adhere to protocols and safety measures is essential

About us

We are a happy hardworking team working over two large branch surgeries.. We look after 11000 patients and this number rises each year

We have 7 doctors, 2 Advanced Nurse Practitioners, 6 practice nurses and 3 health care assistants.

We have purpose built premises and a nice working environment

Wrose Health Centre is on a major bus route.

We deliver primary care as per our NHS contract and have a good reputation in the local community

Many staff have long service and we look forward to welcoming someone new to our team

Staff must undertake mandatory training in safeguarding, data protection, fire safety and much more each year

Date posted

22 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3313-23-0001

Job locations

Wrose Health Centre Ltd

Kings Road

Bradford

West Yorkshire

BD2 1QG


Rockwell Medical Centre

2 Summerfield Road

Bradford

West Yorkshire

BD10 8DP


Job description

Job responsibilities

1 pm - 6 pm Monday to Friday afternoon

Reception Duties ( face to face , computerised and telephone)

General enquiries

Processing prescriptions, appointments, results, enquiries, home visits, interpreters, ambulance bookings and passing messages .

Computer input as per protocols

Working closely with local pharmacies managing prescriptions

Chaperone duties

making refreshments

Shredding and photocopying

Occasional scanning

Managing sick note requests

chasing up appointments

Job description

Job responsibilities

1 pm - 6 pm Monday to Friday afternoon

Reception Duties ( face to face , computerised and telephone)

General enquiries

Processing prescriptions, appointments, results, enquiries, home visits, interpreters, ambulance bookings and passing messages .

Computer input as per protocols

Working closely with local pharmacies managing prescriptions

Chaperone duties

making refreshments

Shredding and photocopying

Occasional scanning

Managing sick note requests

chasing up appointments

Person Specification

Qualifications

Essential

  • GCSE A to C in English and Maths
  • must be able to spell in English language( to high standard) to avoid mistakes.

Experience

Essential

  • previous experience in GP surgery

Desirable

  • knowledge of safeguarding and GDPR
Person Specification

Qualifications

Essential

  • GCSE A to C in English and Maths
  • must be able to spell in English language( to high standard) to avoid mistakes.

Experience

Essential

  • previous experience in GP surgery

Desirable

  • knowledge of safeguarding and GDPR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rockwell And Wrose Practice

Address

Wrose Health Centre Ltd

Kings Road

Bradford

West Yorkshire

BD2 1QG


Employer's website

https://rockwellandwrosepractice.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rockwell And Wrose Practice

Address

Wrose Health Centre Ltd

Kings Road

Bradford

West Yorkshire

BD2 1QG


Employer's website

https://rockwellandwrosepractice.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Assistant PM

Donna Ford

donna.ford@bradford.nhs.uk

07887697277

Date posted

22 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3313-23-0001

Job locations

Wrose Health Centre Ltd

Kings Road

Bradford

West Yorkshire

BD2 1QG


Rockwell Medical Centre

2 Summerfield Road

Bradford

West Yorkshire

BD10 8DP


Supporting documents

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