Job summary
We are seeking an experienced and people-focused Pharmacy Manager to lead services across the Wyre Forest Health Partnership (WFHP) PCN and multi-site GP Partnership, based at Kidderminster Medical Centre, with collaborative working across our other four surgeries and medical centres at Stourport, Bewdley, Church Street and Hagley. This is a part time role at 30 hours per week.
You'll lead the vision, culture, and performance of the pharmacy team, delivering outstanding patient care while developing a high-performing, flexible team. The role combines operational leadership, clinical oversight, and commercial accountability, including responsibility for the delivery and performance of the QPMS contract, ensuring all contractual and quality requirements are met to a high standard.
Working closely with clinicians, site teams, and central support functions, you'll ensure consistent pharmacy standards, strong cross-site relationships, and effective service delivery. Equality, dignity, and respect for patients, carers, and colleagues are central to everything you do.
This is an exciting opportunity for a confident Pharmacy Manager who enjoys leading people, driving quality and performance, and making a meaningful impact across a large, integrated primary care partnership.
Main duties of the job
- Lead the vision, culture, and day-to-day management of the pharmacy, ensuring outstanding patient care and experience.
- Manage and develop a high-performing clinical and non-clinical team through effective leadership, supervision, and workforce planning.
- Oversee operational delivery across the base site at Kidderminster Medical Centre and work collaboratively across the five sites of the GP Partnership to ensure consistent standards.
- Ensure delivery, compliance, and performance of pharmacy contracts, including QPMS, meeting all quality, governance, and regulatory requirements.
- Take accountability for financial performance, budgets, staffing costs, and procurement to drive efficiency and profitability.
- Work closely with clinicians, partners, and stakeholders to deliver safe, effective services and contribute to wider organisational objectives.
About us
Wyre Forest Health Partnership (WFHP)www.wyreforesthealthpartnership.co.uk
Wyre Forest Health Partnership is a thriving, forward-thinking organisation, delivering high-quality and innovative patient care at scale. Our valuescare, commitment, and integrityare at the heart of everything we do.
Established in December 2014, WFHP operates as a single partnership across five GP surgeries and medical centres. We provide care for approximately 73,000 patients and support a dedicated team of around 250 healthcare professionals, including 60 GPs. Our scale and integrated structure allow us to offer resilient, modern primary care with robust clinical and operational support.
We are committed to continuous improvement, constantly evolving to enhance the patient experience and streamline our services.
Sustainability is also a key priority. In line with the NHS's goal of achieving net zero greenhouse gas emissions, WFHP is actively working to reduce our environmental impact. We encourage every new team member to support this mission by embedding sustainable practices into their daily work.
Learn more at www.wyreforesthealthpartnership.co.uk.
Job description
Job responsibilities
How success is measured:
- Consistent delivery of high-quality patient care across all sites.
- Achievement of QPMS and other pharmacy contract targets.
- Efficient and compliant management of budgets, staffing, and procurement.
- High-performing, engaged, and cohesive pharmacy team.
- Strong relationships with clinicians, site teams, and stakeholders.
- Compliance with all regulatory, governance, and quality standards.
What the role offers:
- Leadership of a key pharmacy service within a large GP super-partnership.
- Opportunity to shape culture, performance, and patient experience across multiple sites.
- Professional development and career progression within an integrated primary care organisation.
- Collaborative and supportive working environment with multidisciplinary teams.
- Responsibility for managing and developing a high-performing team.
- Involvement in strategic initiatives, quality improvement, and service development.
What we offer
We value our team and invest in their well-being, professional growth, and job satisfaction. Our benefits package includes:
- Generous Annual Leave - 6 weeks of holiday plus bank holidays from the start.
- NHS Pension Scheme - Access to the NHS defined benefit pension scheme.
- Career Progression & Training - We support your development through paid sponsorship's, apprenticeships, and training programs in both clinical and non-clinical fields. Progression routes are available into clinical fields such as healthcare assistant and nursing roles along with non-clinical practice management roles.
- Cycle to Work Scheme - Tax-efficient bike scheme.
- Paid Maternity & Paternity Leave - Enhanced parental leave after 24 months service.
- Team Events & Christmas Parties - We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.
Job description
Job responsibilities
How success is measured:
- Consistent delivery of high-quality patient care across all sites.
- Achievement of QPMS and other pharmacy contract targets.
- Efficient and compliant management of budgets, staffing, and procurement.
- High-performing, engaged, and cohesive pharmacy team.
- Strong relationships with clinicians, site teams, and stakeholders.
- Compliance with all regulatory, governance, and quality standards.
What the role offers:
- Leadership of a key pharmacy service within a large GP super-partnership.
- Opportunity to shape culture, performance, and patient experience across multiple sites.
- Professional development and career progression within an integrated primary care organisation.
- Collaborative and supportive working environment with multidisciplinary teams.
- Responsibility for managing and developing a high-performing team.
- Involvement in strategic initiatives, quality improvement, and service development.
What we offer
We value our team and invest in their well-being, professional growth, and job satisfaction. Our benefits package includes:
- Generous Annual Leave - 6 weeks of holiday plus bank holidays from the start.
- NHS Pension Scheme - Access to the NHS defined benefit pension scheme.
- Career Progression & Training - We support your development through paid sponsorship's, apprenticeships, and training programs in both clinical and non-clinical fields. Progression routes are available into clinical fields such as healthcare assistant and nursing roles along with non-clinical practice management roles.
- Cycle to Work Scheme - Tax-efficient bike scheme.
- Paid Maternity & Paternity Leave - Enhanced parental leave after 24 months service.
- Team Events & Christmas Parties - We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.
Person Specification
Right to Work in the UK
Essential
Experience
Essential
- Strong leadership skills with the ability to inspire, guide, and motivate the team to achieve practice goals and deliver exceptional patient care. Excellent verbal and written communication skills, with the ability to interact effectively with patients, staff, and external stakeholders.
- Ability to lead, mentor, and manage a diverse team of administrative and clinical staff. Experience in staff recruitment, training, and performance management.
- Strong financial acumen with experience in budgeting, revenue management, and accounts payable/receivable. Strong understanding of costs and pay budgeting.
Qualifications
Essential
- GCSE Grades A-C
- Management Experience or qualification
Person Specification
Right to Work in the UK
Essential
Experience
Essential
- Strong leadership skills with the ability to inspire, guide, and motivate the team to achieve practice goals and deliver exceptional patient care. Excellent verbal and written communication skills, with the ability to interact effectively with patients, staff, and external stakeholders.
- Ability to lead, mentor, and manage a diverse team of administrative and clinical staff. Experience in staff recruitment, training, and performance management.
- Strong financial acumen with experience in budgeting, revenue management, and accounts payable/receivable. Strong understanding of costs and pay budgeting.
Qualifications
Essential
- GCSE Grades A-C
- Management Experience or qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
