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Wyre Forest Health Partnership

Medical Secretary - Kidderminster

Information:

This job is now closed

Job summary

To support GPs with their administrative requirements, which range from audio typing patient referrals and letters, creation and management of letter templates, the day-to-day management of referral processes and any other general administrative duties as required by the practice.

AMSPAR is desirable but not essential.

Main duties of the job

To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

To liaise and arrange meetings as required and to attend meetings and take minutes.

To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

  • File patient records and correspondence electronically in patient medical records.

  • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

  • To assist with the gathering of statistics and information when required.

  • To create and maintain administrative and system templates. Manage the referral process.

About us

Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team...

WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.

Details

Date posted

18 September 2023

Pay scheme

Other

Salary

£11.50 to £13.25 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3309-23-0023

Job locations

Kidderminster Medical Centre

Coventry Street

Kidderminster

Worcestershire

DY10 2BG


Job description

Job responsibilities

  • To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

    To liaise and arrange meetings as required and to attend meetings and take minutes.

    To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

    • File patient records and correspondence electronically in patient medical records.
    • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

    • To assist with the gathering of statistics and information when required.

    • To create and maintain administrative and system templates. Manage the referral process.

Job description

Job responsibilities

  • To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

    To liaise and arrange meetings as required and to attend meetings and take minutes.

    To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

    • File patient records and correspondence electronically in patient medical records.
    • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

    • To assist with the gathering of statistics and information when required.

    • To create and maintain administrative and system templates. Manage the referral process.

Person Specification

Experience

Essential

  • Experience of working in an office/admin environment for one year.
  • Computer literate including Microsoft office products.
  • An effective and good communicator.
  • Ability to prioritise and manage workload

Desirable

  • Working knowledge of clinical systems EMIS.
  • Knowledge of clinical terms.
  • Primary Care experience.
  • Experience of dealing with the public.
  • To have worked within a practice/health service setting.
  • Use of clinical systems

Personal Attributes

Essential

  • Commitment to providing a first-class service to patients.
  • Team player who is prepared to help others on own initiative.
  • Flexible and adaptable.
  • Works as an individual but remaining integral to the team.
  • Flexibility in approach to working hours

Desirable

  • Ability to travel to other sites within WFHP Partnership.

Qualifications

Essential

  • Educated to GCSE level (or equivalent), including Maths and English.
  • Able to learn new software packages.

Desirable

  • IT qualification.
  • AMSPAR Level 2/3 in medical terminology.
Person Specification

Experience

Essential

  • Experience of working in an office/admin environment for one year.
  • Computer literate including Microsoft office products.
  • An effective and good communicator.
  • Ability to prioritise and manage workload

Desirable

  • Working knowledge of clinical systems EMIS.
  • Knowledge of clinical terms.
  • Primary Care experience.
  • Experience of dealing with the public.
  • To have worked within a practice/health service setting.
  • Use of clinical systems

Personal Attributes

Essential

  • Commitment to providing a first-class service to patients.
  • Team player who is prepared to help others on own initiative.
  • Flexible and adaptable.
  • Works as an individual but remaining integral to the team.
  • Flexibility in approach to working hours

Desirable

  • Ability to travel to other sites within WFHP Partnership.

Qualifications

Essential

  • Educated to GCSE level (or equivalent), including Maths and English.
  • Able to learn new software packages.

Desirable

  • IT qualification.
  • AMSPAR Level 2/3 in medical terminology.

Employer details

Employer name

Wyre Forest Health Partnership

Address

Kidderminster Medical Centre

Coventry Street

Kidderminster

Worcestershire

DY10 2BG


Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

Wyre Forest Health Partnership

Address

Kidderminster Medical Centre

Coventry Street

Kidderminster

Worcestershire

DY10 2BG


Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Site Manager

Sam Burns

samantha.burns12@nhs.net

01562546761

Details

Date posted

18 September 2023

Pay scheme

Other

Salary

£11.50 to £13.25 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3309-23-0023

Job locations

Kidderminster Medical Centre

Coventry Street

Kidderminster

Worcestershire

DY10 2BG


Supporting documents

Privacy notice

Wyre Forest Health Partnership's privacy notice (opens in a new tab)