General Practice Assistant (GPA)

Job description

Job responsibilities

To support the smooth running of clinics by performing the more routine administration on behalf of the GP, freeing up their time to focus on the patient.

To extract all information from clinical letters that need coding and adding to medical records.

To action referral tasks from the clinical team, ensuring referrals are sent to the most appropriate service.

To provide support to the GPs through processing repeat medication requests using the agreed practice protocols.

To provide support to the Practice Manager for project work, day-to-day tasks and specific assigned tasks within the Practice.

To support the practice in the delivery of the Network Contract DES and Quality and Outcome Framework specifications.

To ensure that meeting actions are recorded, disseminated, and followed up in a timely way; ensure relevant practice staff are aware of meeting decisions and actions / outcomes, and chase for action resolution and update.

To support with chronic disease and drug monitoring recall systems

To manage data quality issues, providing support and guidance to practice staff in the use of the clinical system to promote quality achievement.

The post-holder will need to become familiar with all functions of the clinical system and their applications, plus national and local quality standards for primary care.

The post holder will be aware of the various statutory requirements and will assist in implementation as directed by the practice manager. There is a need to work closely with reception and clinical staff to ensure the smooth running of the practice, reporting any problems encountered to the relevant person.

Training requirements will be monitored by yearly appraisal. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent, including English and Maths.

Desirable

• Advanced keyboard skills including a high standard of word processing skills.

Experience

Essential

• Experience of working within a fast paced environment
• Ability to work under pressure and to prioritise own workload
• Ability to maintain confidentiality
• Ability to communicate effectively with the practice team and patients
• Ability to work as part of a team and on own initiative

Desirable

• Experience of working in primary care
• Knowledge of some medical terminology would be advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Preston Grove Medical Centre

Address

Preston Grove Medical Centre

Preston Grove

Yeovil

Somerset

BA20 2BQ

Employer's website

https://www.prestongrovemedicalcentre.co.uk/ (Opens in a new tab)