Lingwell Croft Surgery

Practice Manager

The closing date is 28 June 2025

Job summary

Are you looking for a role with a well-established practice, working in a positive, friendly environment with a group of supportive partners?

Our Practice Manager is retiring after 16 years at the practice and we are looking for an accomplished, motivated manager with excellent interpersonal and leadership skills to join us.

Providing care to 15,800 patients with four GP Partners, we have an excellent and well-motivated practice team. An Assistant Practice Manager, IT Manager and Patient Services Manager support this role.

We are a premises-owning, four-Partner, training practice with a growing list size, currently around 15,850. We have seven Salaried GP's, two Advanced Care Practitioners, three Practice Nurses, one Nursing Associate and five Healthcare Assistants providing clinical support, and a strong close-knit administrative team.

We have a strong reputation as a teaching and training Practice. We share our passion for Primary Care through providing placements for sixth form students, teaching all years of medical/nursing students, allied health professionals and GP Registrars.

Ideally, we are looking for full-time hours but will consider part-time for a minimum of 30 hours over 4 days.

Although experience of working in general practice is ideal, we welcome applications from candidates who possess the skills and attributes we are looking for, along with experience of running a small to medium business in a complex and fast-moving environment.

Main duties of the job

Provide leadership and management of the staff and the business to enable the practice to meet the mutually agreed aims and objectives of the Partners, within a profitable, efficient, safe and effective working environment.

Responsible for the finances of the practice

Overall responsibility for all aspects of HR

Keep abreast of new technology and ensure existing IT si used to its full potential

Ensure that the practice complies with NHS contractual obligations in relation to patient care

Oversee and maintain compliance with CQC regulations and ensure that the prcatice meests the essential standards and is inspection ready.

About us

We are currently a 11-doctor GMS training practice operating from Lingwell Croft Surgery on Shelldrake Drive, at Middleton, Leeds. There are four GP partners and six salaried GPs.

We are a stable partnership, working closely with the Practice Manager in day-to-day communications, monthly management meetings, and business planning meetings, in which the postholder will have a key role.

The successful candidate will have a positive and approachable manner and excellent communication and organisation skills. They will have a business management background and experience of developing services, managing change, managing teams, financial management and regulatory compliance.

Date posted

29 May 2025

Pay scheme

Other

Salary

£48,000 to £58,000 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3278-25-0003

Job locations

16 Shelldrake Drive

Middleton

Leeds

West Yorkshire

LS10 3NB

Job description

Job responsibilities

Job Summary

The post holder will

Keep abreast of current affairs and identify potential opportunities and threats.

Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development

Monitor and evaluate performance of the practice team against objectives; identify and manage change

Develop and maintain effective communication both within the practice and with relevant outside agencies

Independently and collaboratively project manage new and developing service change within the practices/primary care network (PCN)

Ensure the practice meets CQC standards

Finance

Responsible for the finances of the practice

Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with

Support the Partners to develop and implement processes to achieve clinical targets of QOF and enhanced services.

Directly contribute to profit improvement by exploring areas for increasing income and reducing costs.

Develop and control practice budgets and financial systems.

Prepare financial budgets and cash-flow forecasts.

Liaise with the accountant, bank, and business insurance companies as appropriate or as directed by the Partners.

Oversee the administration of the NHS Pension and Stakeholder Pension Schemes

Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services.

Manage the Partners drawings in consultation with the accountant.

Strategic Planning

Working with the Partners to.

Keep abreast of current affairs and identify potential opportunities and threats.

Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate.

Implement and update the Practice Development Plan, overseeing the implementation of the aims and objectives.

Assist the practice in the wider community and with forging links with other local practices, education bodies, the LMC and relevant agencies and in particular working collaboratively within the PCN.

Formulate objectives and research and develop ideas for future practice development.

To represent the practice at PCN, federation and ICB meetings

To make recommendations to the Partners for practice development about enhancing patient services and potential sources of income

Lead and coordinate projects within the practice.

Human Resources

Overall responsibility for all aspects of HR

Recruitment and selection of staff working, including contracts of employment and job descriptions.

Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary.

Awareness of current employment legislation

Development and maintenance of good employee/employer relationships

Ensuring that members of the existing staff team are aware of any changes that occur in the practice.

To maintain good communication at all times with the practice team

To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.

Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively

To implement pay rises/scales and increments at the appropriate time.

Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks

To meet with PCN and attached staff as and when necessary and arrange/attend regular meetings with partners to discuss all issues around patient care.

To ensure that suitable facilities are available to enable all staff to work within the practice.

Be responsible for the health and safety policy and its implementation.

Facilitate the development of a multi-disciplinary effective primary health care team.

Information Technology

Ensure the update of appropriate information governance systems.

Ensure all Practice IT and telephone systems are functioning effectively.

Ensure the IG and DSP toolkit requirements are met.

Keep abreast of new technology and ensure existing IT is used to its full potential.

Patient Services

Ensure that the Practice complies with NHS contractual obligations in relation to patient care.

Maintain registration policies and monitor patient turnover and capitation.

Oversee and manage effective appointment systems.

Routinely monitor and assess practice performance against patient access and demand targets.

Premises and Equipment

Manage all aspects of the related practice premises.

Represent the practice to negotiate leasing contracts and their renewals.

Liaise with NHSE in notional rent review and challenge if appropriate.

Be responsible for planning and premises expansion projects.

CQC/Compliance

Oversee and maintain compliance with CQC regulations and ensure that the practice meets the essential standards and is inspection ready.

Ensure the practice maintains compliance with its NHSE contractual obligations.