Job summary
We
are looking for an experienced Assistant Practice Manager to join our Practice
management team.
To
apply for this post, you will need to have experience in either a similar
setting, or at a similar level.
This
role will be based at our Skegness surgery and may also involve working from
other locations locally as necessary.
This
is a full-time role, working 37.5 hours per week.
Benefits:
Competitive salary, weekends off, Bank Holidays off, minimum 27 days annual
leave per year, uniform provided, DBS provided.
Main duties of the job
This role is wide
ranging and in this role, your duties will include but will not be limited to:
To be responsible for the production of performance
and quality standards within the practice. providing advice and guidance to all
practice staff.
To ensure the Practice meets the current
requirements with regard to audit and current legislation.
To work alongside the Practice Manager and Partners
to maintain the quality of the service the Practice provides.
To ensure teams present a positive image of the
Practice and ensure high levels of customer care are achieved at all times.
To ensure appropriate clinical cover at all sites
at all times, taking into account annual and sick leave.
To manage administratively the nursing team in
conjunction with the Nurse Lead.
To seek ways opportunities to relieve GPs of tasks
and duties that could be done by other suitably experienced/qualified/trained
staff, promoting efficient and cost effective working.
To deal with more complex queries from Patients and
also to deal with Patient complaints before passing them to the GP Lead.
Deputise for the practice manager in the practice
managers absence.
Any other duties required by the Partnership or
Practice Manager
About us
We are a large team of professionals made up of GP Partners, Salaried GPs, GP Registrars, Clinical Practitioners, Practice Nurses, Health Care Assistants, Practice Managers and Administrative Staff.
We are a large general practice with three surgeries serving over 20,000 patients in Skegness, Ingoldmells, Chapel St Leonards and surrounding villages on the East Coast of Lincolnshire. Beacon Medical Practiceopened in 1998.
Job description
Job responsibilities
This role is wide
ranging and in this role, your duties will include but will not be limited to:
To
be responsible for the production of performance and quality standards within
the practice. To manage data quality issues, providing advice and guidance to
all practice staff in the use of the clinical system. To oversee the claims
process for work undertaken as part of enhanced national or local services.
To
act as practice administrator for the clinical system and as practice
co-ordinator for IT hardware issues, working closely with the CCG and Shared
Services as responsibility for computer hardware is transferred to the CCG.
To
be aware of national, local and practice quality standards for chronic disease
management.
To
provide support to clinical sub-groups in correctly identifying and targeting patients for assessment and treatment.
To
ensure staff are aware of the importance of maintaining disease registers and
assist in the validation process.
To
provide advice and support for clinical sub-groups and to produce regular
reports on the progress of these groups in achieving their targets.
To
assist in the production of information for clinical audit as requested by the
clinical sub-groups.
Data
quality
To
work with the CCG to validate patient information, performing regular checks
and quality audits.
To
be responsible for mapping patient information flows.
To
provide support and training for current and new staff ensuring that data
quality guidelines are understood and adhered to.
Practice
administrator for clinical system
To
oversee the administration of the clinical system(s), ensuring staff complete
housekeeping and backups as outlined in the practice policy.
To
ensure the clinical integrity of the system working with the CCG to implement
their guidance.
To
oversee the security and validation processes for the clinical system.
To
provide advice and guidance to the practice in the change to becoming paper
light.
To
provide support advice and training for current and new practice staff in the
use of the clinical system
Practice
co-ordinator for IT hardware
To
maintain an equipment log ensuring that CCG and practice owned equipment is
readily identifiable.
To
provide support and training for current and new staff in resolving simple
problem with PCs and printers.
To
liaise with CCG IT support department to resolve other hardware and software
issues.
Deputise
for the practice manager in the practice managers absence.
Any
other duties required by the Partnership or Practice Manager
Job description
Job responsibilities
This role is wide
ranging and in this role, your duties will include but will not be limited to:
To
be responsible for the production of performance and quality standards within
the practice. To manage data quality issues, providing advice and guidance to
all practice staff in the use of the clinical system. To oversee the claims
process for work undertaken as part of enhanced national or local services.
To
act as practice administrator for the clinical system and as practice
co-ordinator for IT hardware issues, working closely with the CCG and Shared
Services as responsibility for computer hardware is transferred to the CCG.
To
be aware of national, local and practice quality standards for chronic disease
management.
To
provide support to clinical sub-groups in correctly identifying and targeting patients for assessment and treatment.
To
ensure staff are aware of the importance of maintaining disease registers and
assist in the validation process.
To
provide advice and support for clinical sub-groups and to produce regular
reports on the progress of these groups in achieving their targets.
To
assist in the production of information for clinical audit as requested by the
clinical sub-groups.
Data
quality
To
work with the CCG to validate patient information, performing regular checks
and quality audits.
To
be responsible for mapping patient information flows.
To
provide support and training for current and new staff ensuring that data
quality guidelines are understood and adhered to.
Practice
administrator for clinical system
To
oversee the administration of the clinical system(s), ensuring staff complete
housekeeping and backups as outlined in the practice policy.
To
ensure the clinical integrity of the system working with the CCG to implement
their guidance.
To
oversee the security and validation processes for the clinical system.
To
provide advice and guidance to the practice in the change to becoming paper
light.
To
provide support advice and training for current and new practice staff in the
use of the clinical system
Practice
co-ordinator for IT hardware
To
maintain an equipment log ensuring that CCG and practice owned equipment is
readily identifiable.
To
provide support and training for current and new staff in resolving simple
problem with PCs and printers.
To
liaise with CCG IT support department to resolve other hardware and software
issues.
Deputise
for the practice manager in the practice managers absence.
Any
other duties required by the Partnership or Practice Manager
Person Specification
Qualifications
Essential
- Appropriate level educational grades
Desirable
- Appropriate work related qualifications
Person Specification
Qualifications
Essential
- Appropriate level educational grades
Desirable
- Appropriate work related qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
