Job summary
Join
Our Supportive and Collaborative Team
At Preston Park
Surgery, we pride ourselves on being more than just a GP practice we are a
dedicated, friendly, and inclusive team working together to deliver the highest
standards of patient care.
We are now looking
for an experienced and motivated Assistant Practice Manager to join our senior
management team. This is a fantastic opportunity to play a key leadership
role in a collaborative and supportive environment.
About
the Role
As Assistant
Practice Manager, you'll be central to the smooth running of our practice. From
leading on governance and compliance to supporting workforce development and
having oversight of HR processes, you'll help ensure the practice continues to
thrive.
You'll also
deputise for the Practice Manager when required and provide guidance and
support to both clinical and non-clinical staff helping to foster a positive
working culture where people feel valued and supported.
Main duties of the job
Key Responsibilities
a) Supporting the Practice Manager and Partners in the management and development of the practice.
b) Leading governance and compliance processes, including CQC preparation.
c) Providing leadership and guidance to staff, promoting a positive and inclusive culture.
d) Contributing to strategic planning, business development, and service improvement.
e) Oversight of HR processes, workforce planning, and staff development.
f) Coordinating and preparing meetings, agendas, and minute
About us
We are a friendly, well established and successful GP
practice located in the Preston Park area of Brighton and within easy reach of
the wonderful Sussex countryside. The area has beautiful beaches, coastal walks
and many more outdoor attractions situated on the doorstep.
You will be joining a supportive practice with a cohesive,
stable and dynamic team and at the same time enjoy a genuine professional and
personal work life balance. We are
- A team of 8 GP Partners, 3 Salaried GPs and an
extended Clinical team of 1 Nurse Practitioner, 2 Practice Nurses, 2 HCA, 2 Clinical Pharmacists, a pharmacy technician and a phlebotomist.
-
A GMS practice taking a prominent role in Preston
Park Community Primary Care Network.
-
List size of 12,745 and growing
-
Well Organised with high QOF achievement
-
System One clinical system
If you are looking to join a supportive team focusing
on quality patient care, with a voice in how you develop and work in General
Practice in a nice part of the country then come and join us at Preston Park
Surgery.
Job description
Job responsibilities
To support
the Practice Manager in all aspects of practice functionality, motivating and
managing staff, optimising efficiency and overall performance, ensuring the
practice achieves its long-term strategic objectives in a safe and effective
working environment.
To manage
and coordinate all aspects of practice functionality, motivating and managing
staff, patient services, premises and health and safety management.
Through
innovative ways of working, support the Practice Manager leading the team in
promoting ED&I, SHEF, quality and continuous improvement, confidentiality,
collaborative working, service delivery, and learning and development, and
ensuring the practice complies with CQC regulations.
Job description
Job responsibilities
To support
the Practice Manager in all aspects of practice functionality, motivating and
managing staff, optimising efficiency and overall performance, ensuring the
practice achieves its long-term strategic objectives in a safe and effective
working environment.
To manage
and coordinate all aspects of practice functionality, motivating and managing
staff, patient services, premises and health and safety management.
Through
innovative ways of working, support the Practice Manager leading the team in
promoting ED&I, SHEF, quality and continuous improvement, confidentiality,
collaborative working, service delivery, and learning and development, and
ensuring the practice complies with CQC regulations.
Person Specification
Qualifications
Essential
- EDUCATION
- A good standard of education upto degree level and with a minimum expectation of having both GCSE Maths and English at Grade C or above.
- EXPERIENCE
- Experience in healthcare, NHS, or administrative management role
- - Staff supervision, team leadership, or line management experience
- - Knowledge of NHS contractual requirements (QOF, Enhanced Services, CQC)
- - Competence in managing office systems, rotas, and admin processes
- - Experience with clinical systems (e.g. EMIS, SystmOne, Docman) or willingness to learn
- Handling confidential information in line with GDPR
- KNOWLEDGE & SKILLS
- - Understanding of primary care and the NHS environment
- - Knowledge of HR processes (recruitment, appraisals, staff development)
- - Financial awareness (payroll, invoicing, budget monitoring)
- - Strong IT literacy (Microsoft Office suite, databases, spreadsheets)
- - Excellent written & verbal communication
- - Strong organisational and problem-solving skills
- PERSONAL QUALITIES
- - Highly organised and detail-focused
- - Flexible, adaptable, and resilient under pressure
- - Strong interpersonal skills; ability to motivate staff
- - Professional, discreet, committed to high standards of patient care
- - Able to work independently and as part of a team
Desirable
- EDUCATION
- - Degree or higher qualification in healthcare management, business administration, or related field
- - Training in HR, payroll, or employment law
- - First aid & health & safety training
- EXPERIENCE
- - Previous GP practice or primary care management experience
- - Financial management (budgeting, forecasting, accounts)
- - Project management or implementing new systems
- - Experience with complaints handling, incident reporting, governance
- KNOWLEDGE & SKILLS
- - Knowledge of NHS policies and current challenges in primary care
- - Familiarity with workforce planning & HR best practice
- - Understanding of safeguarding requirements
- - Skills in data analysis and report writing
- - Ability to lead on quality improvement initiatives
- PERSONAL QUALITIES
- - Innovative and proactive problem-solver
- - Confident in presenting information and liaising with senior stakeholders
- - Commitment to ongoing professional development
Person Specification
Qualifications
Essential
- EDUCATION
- A good standard of education upto degree level and with a minimum expectation of having both GCSE Maths and English at Grade C or above.
- EXPERIENCE
- Experience in healthcare, NHS, or administrative management role
- - Staff supervision, team leadership, or line management experience
- - Knowledge of NHS contractual requirements (QOF, Enhanced Services, CQC)
- - Competence in managing office systems, rotas, and admin processes
- - Experience with clinical systems (e.g. EMIS, SystmOne, Docman) or willingness to learn
- Handling confidential information in line with GDPR
- KNOWLEDGE & SKILLS
- - Understanding of primary care and the NHS environment
- - Knowledge of HR processes (recruitment, appraisals, staff development)
- - Financial awareness (payroll, invoicing, budget monitoring)
- - Strong IT literacy (Microsoft Office suite, databases, spreadsheets)
- - Excellent written & verbal communication
- - Strong organisational and problem-solving skills
- PERSONAL QUALITIES
- - Highly organised and detail-focused
- - Flexible, adaptable, and resilient under pressure
- - Strong interpersonal skills; ability to motivate staff
- - Professional, discreet, committed to high standards of patient care
- - Able to work independently and as part of a team
Desirable
- EDUCATION
- - Degree or higher qualification in healthcare management, business administration, or related field
- - Training in HR, payroll, or employment law
- - First aid & health & safety training
- EXPERIENCE
- - Previous GP practice or primary care management experience
- - Financial management (budgeting, forecasting, accounts)
- - Project management or implementing new systems
- - Experience with complaints handling, incident reporting, governance
- KNOWLEDGE & SKILLS
- - Knowledge of NHS policies and current challenges in primary care
- - Familiarity with workforce planning & HR best practice
- - Understanding of safeguarding requirements
- - Skills in data analysis and report writing
- - Ability to lead on quality improvement initiatives
- PERSONAL QUALITIES
- - Innovative and proactive problem-solver
- - Confident in presenting information and liaising with senior stakeholders
- - Commitment to ongoing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
