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Workflow Administrator

Preston Park Surgery

Information:

This job is now closed

Job summary

Are you looking for a new challenge and a chance to make a difference in patient care?

Preston Park Surgery is looking for an enthusiastic and motivated candidate to join our friendly team who can multi-task and communicate effectively within a busy practice.

Main duties of the job

Main duties of the job

  • To process document management/following the workflow protocol.
  • To assist with all clerical and administrative duties.
  • To liaise and arrange meetings as required and to attend meetings and take minutes.
  • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
  • File patient records and correspondence in patient medical records.
  • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

About us

Preston Park Surgery is a friendly, well established and successful GP practice located in the Preston Park area of Brighton and within easy reach of the wonderful Sussex countryside.

You will be joining a supportive practice with a cohesive, stable and dynamic team who are on hand for advice and assistance. We are ateam of 8 GP Partners, 2 Salaried GPs and an extended Clinical team of 1 Nurse Practitioner, 3 Practice Nurses, 2 HCA, 2 Clinical Pharmacists and a phlebotomist.

We are looking for an enthusiastic and motivatedWorkflowAdministrator to join our Administration Team to provide support to the Doctors and Health Professionals and Management Team. The successful candidate must be flexible in their approach and be able to use their own initiative.

Date posted

03 December 2024

Pay scheme

Other

Salary

Depending on experience Salary from £12.20/hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A3253-24-0002

Job locations

Preston Park Surgery

Florence Road

Brighton

BN1 6DP


Job description

Job responsibilities

Job responsibilities

A Workflow Administrator will interact with people throughout their working day. They will liaise with GPs, members of the Nursing Team, management team and co-workers. They therefore need good communication skills including the ability to actively listen to their team, colleagues and patients. In addition, they must facilitate communication between members of a team and clearly verbalise ideas and information. A successful candidate will have various prerequisite skills and qualifications that typically include:

  • Excellent customer service skills and the ability to put the needs of patients first
  • Knowledge of medical terminology to accurately input codes into patient records
  • Computer literacy, including a working knowledge of relevant programs, such as Word and Excel
  • The ability to function well in a team to provide effective administrative support
  • Excellent organisational skills
  • Ability to maintain strict confidentiality and deal with the public in a sensitive way
  • Good spelling and grammar for typing clinical and administrative correspondence

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Job description

Job responsibilities

Job responsibilities

A Workflow Administrator will interact with people throughout their working day. They will liaise with GPs, members of the Nursing Team, management team and co-workers. They therefore need good communication skills including the ability to actively listen to their team, colleagues and patients. In addition, they must facilitate communication between members of a team and clearly verbalise ideas and information. A successful candidate will have various prerequisite skills and qualifications that typically include:

  • Excellent customer service skills and the ability to put the needs of patients first
  • Knowledge of medical terminology to accurately input codes into patient records
  • Computer literacy, including a working knowledge of relevant programs, such as Word and Excel
  • The ability to function well in a team to provide effective administrative support
  • Excellent organisational skills
  • Ability to maintain strict confidentiality and deal with the public in a sensitive way
  • Good spelling and grammar for typing clinical and administrative correspondence

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Person Specification

Qualifications

Essential

  • Experience of working in a GP surgery.

Desirable

  • Must have medical terminology experience
Person Specification

Qualifications

Essential

  • Experience of working in a GP surgery.

Desirable

  • Must have medical terminology experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Preston Park Surgery

Address

Preston Park Surgery

Florence Road

Brighton

BN1 6DP


Employer's website

https://www.prestonparksurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Preston Park Surgery

Address

Preston Park Surgery

Florence Road

Brighton

BN1 6DP


Employer's website

https://www.prestonparksurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Janak Chauhan

janakchauhan@nhs.net

01273559601

Date posted

03 December 2024

Pay scheme

Other

Salary

Depending on experience Salary from £12.20/hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A3253-24-0002

Job locations

Preston Park Surgery

Florence Road

Brighton

BN1 6DP


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