Job summary
We are looking for an enthusiastic and flexible part-time receptionist (25 hrs pw) to join our busy team at Neston Surgery.
Main duties of the job
The post-holder will be part of a
reception team dealing with patients requests via the telephone, email and face to
face. You will be required to book appointments with clinicians and sign post patients to the
most appropriate person to deal with their condition. The successful candidate will also deal with all relevant
administration tasks, including processing repeat prescriptions.
Applicants should have excellent customer service, organisational and computer skills. Experience of Emis Web and Docman 10 computer systems would be an advantage, although full training will be provided to the successful candidate. The ability to work well within our team and on your own initiative is essential.
About us
We are a friendly Surgery with 4 GP Partners , 4 Salaried GPs 2 ANPs, 3 Nurses, 2 Health Care Assistants and Visiting Paramedics. We are also a training Practice and currently have 4 GP trainees. We have approximately 9000 patients who are supported by our admin team and reception team. We are also part of the Neston & Willaston PCN, providing outstanding services to the patients of Neston.
Our aim is to deliver the best possible healthcare to our patients and support one another in that process.
Job description
Job responsibilities
Main Duties and Responsibilities
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Enter requests for home visits, ensuring careful recording of all relevant details.
- Reception Duties - booking appointments via telephone or face-to-face.
- Processing repeat prescriptions
- Any other delegated duties considered appropriate to the post.
- The post-holder will apply Neston Surgery policies, standards and guidance
- Maintain confidentiality in accordance with the Practice Policies and procedures
Job description
Job responsibilities
Main Duties and Responsibilities
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Enter requests for home visits, ensuring careful recording of all relevant details.
- Reception Duties - booking appointments via telephone or face-to-face.
- Processing repeat prescriptions
- Any other delegated duties considered appropriate to the post.
- The post-holder will apply Neston Surgery policies, standards and guidance
- Maintain confidentiality in accordance with the Practice Policies and procedures
Person Specification
Qualifications
Essential
- Essential
- GCSE Grade A-C in Maths and English
Experience
Desirable
- Previous experience of working in a GP Practice is desirable.
- Knowledge of Emis Web, Docman 10
Person Specification
Qualifications
Essential
- Essential
- GCSE Grade A-C in Maths and English
Experience
Desirable
- Previous experience of working in a GP Practice is desirable.
- Knowledge of Emis Web, Docman 10
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
