Job summary
Do you
want to be part of improving patient care and outcomes?
Retford
& Villages Primary Care Network are looking for a motivated and enthusiasticteam memberto be an integral part of our multi-disciplinary team,
driving positive changes in digital healthcare for local people.
The Primary Care Network
(PCN) model enables a new and different way of working, with a different mix of
skills in primary care and refreshed focus on improving the health of our
population.
Responsible for managing and coordinating, with support from the PCN, the projects schemes to accelerate and maximise digital inclusion across the PCN.
To support with project schemes and initiatives at planning, development and implementation stages.
This new role will be supporting the PCN to reduce health inequalities via digital means, increasing the uptake of digital offerings by supporting citizens and patients access primary care through digital technology. The Digital and Social Inclusion Co-ordinator will provide day to day support to staff and citizens across the Primary Care Network
Engaging
with the wider stakeholder group the Digital and Social Inclusion
Co-ordinator will support delivery of the ambitions set out within the Public
Facing Digital Services Strategy by actively working with patients to
increase their digital awareness and support them in improving their access
to digital services.
.
Main duties of the job
Responsible for monitoring the progress of the
digital inclusion project objectives and ensure that reporting of actions takes
place. Then using this information to advise on, initiate and develop services
as appropriate.
Evaluate the impact of the projects schemes and
help our track and monitor post implementation benefits.
Build and maintain networks, and able to command
the confidence of stakeholders in the delivery of digital capabilities.
To share information and opportunities (funding,
equipment, training etc.) with other organisations.
Contribute to the positive promotion of digital
health tools available to people in the PCN and to encourage people in managing their health, care and wellbeing.
Work with stakeholders to identify, reduce and
remove the barriers to digital inclusion for people that experience the
greatest health inequalities.
Support the facilitation of workshops and task
and finish groups. Utilise communication and presentation skills to engage
people and present complex issues clearly to a wide range of audiences.
Support the development of stakeholder
communications such as newsletters and briefings. As well as provide case
studies in relation to the projects impact on our workforce, citizens and
volunteers as requested by colleagues.
Responsible for supporting the PCNs practices
in having information on websites relating to the Digital health tools.
Insuring it is accurate and kept up to date.
About us
Retford
& Villages PCN comprises of 5 General Practices: Riverside Health Centre,
Kingfisher Family Practice, Crown House Surgery, Tuxford Medical Centre and
North Leverton Surgery. With a population of over 57,000 people, it is the largest
of the three PCNs in Bassetlaw.
The PCN serves the North Nottinghamshire market town of Retford and its surrounding villages.
Job description
Job responsibilities
Main duties and responsibilities
Responsible for managing and coordinating, with
support from the PCN, the projects schemes to accelerate and maximise digital
inclusion across the PCN.
To support with project schemes and initiatives
at planning, development and implementation stages.
Responsible for monitoring the progress of the
digital inclusion project objectives and ensure that reporting of actions takes
place. Then using this information to advise on, initiate and develop services
as appropriate.
Evaluate the impact of the projects schemes and
help our track and monitor post implementation benefits.
Build and maintain networks, and able to command
the confidence of stakeholders in the delivery of digital capabilities.
To share information and opportunities (funding,
equipment, training etc.) with other organisations.
Contribute to the positive promotion of digital
health tools available to people in the PCN (the NHS App and Patients Know
Best) and to encourage people in managing their health, care and wellbeing.
Work with stakeholders to identify, reduce and
remove the barriers to digital inclusion for people that experience the
greatest health inequalities.
Support the facilitation of workshops and task
and finish groups. Utilise communication and presentation skills to engage
people and present complex issues clearly to a wide range of audiences.
Support the development of stakeholder
communications such as newsletters and briefings. As well as provide case
studies in relation to the projects impact on our workforce, citizens and
volunteers as requested by colleagues.
Responsible for supporting the PCNs practices
in having information on websites relating to the Digital health tools.
Insuring it is accurate and kept up to date.
Complies with the policies and procedures of the
organisation.
Work closely alongside the rest of PCN staff on
wider programme activities.
To coordinate and cross-promote training
opportunities for PCN staff and local third sector organisations.
Job description
Job responsibilities
Main duties and responsibilities
Responsible for managing and coordinating, with
support from the PCN, the projects schemes to accelerate and maximise digital
inclusion across the PCN.
To support with project schemes and initiatives
at planning, development and implementation stages.
Responsible for monitoring the progress of the
digital inclusion project objectives and ensure that reporting of actions takes
place. Then using this information to advise on, initiate and develop services
as appropriate.
Evaluate the impact of the projects schemes and
help our track and monitor post implementation benefits.
Build and maintain networks, and able to command
the confidence of stakeholders in the delivery of digital capabilities.
To share information and opportunities (funding,
equipment, training etc.) with other organisations.
Contribute to the positive promotion of digital
health tools available to people in the PCN (the NHS App and Patients Know
Best) and to encourage people in managing their health, care and wellbeing.
Work with stakeholders to identify, reduce and
remove the barriers to digital inclusion for people that experience the
greatest health inequalities.
Support the facilitation of workshops and task
and finish groups. Utilise communication and presentation skills to engage
people and present complex issues clearly to a wide range of audiences.
Support the development of stakeholder
communications such as newsletters and briefings. As well as provide case
studies in relation to the projects impact on our workforce, citizens and
volunteers as requested by colleagues.
Responsible for supporting the PCNs practices
in having information on websites relating to the Digital health tools.
Insuring it is accurate and kept up to date.
Complies with the policies and procedures of the
organisation.
Work closely alongside the rest of PCN staff on
wider programme activities.
To coordinate and cross-promote training
opportunities for PCN staff and local third sector organisations.
Person Specification
Personal Attributes
Essential
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Efficient, organised and methodical
- High levels of integrity and loyalty
- Responsibility for own development, learning and performance.
- Sensitive and empathetic in distressing situations
- Able to communicate effectively and understand the needs of the patient
- Assess own performance and take accountability for own actions under supervision
- Willingness to undertake relevant training in order to comply with the requirements of the post.
- Flexibility
- Occupational Health clearance
- Full clean driving licence
Desirable
- Experience of managing the delivery of projects and events
Knowledge and skills
Essential
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)
- Self-motivated and able to work independently and autonomously as required, without the need for close supervision or support.
- Effective verbal and written communication skills including report writing, presentations and system specifications.
- Effectively manage own time, workload, and resources.
Desirable
- Relevant theoretical and practical knowledge of Primary Care Networks.
- Awareness of systems to support management of patients in a primary care setting.
Qualifications
Essential
- GCSE Maths and English or Equivalent
- Advance Keyboard skills
Desirable
- Knowledge of Primary Care Networks
- Knowledge of digital and social inclusion for healthcare
Person Specification
Personal Attributes
Essential
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Efficient, organised and methodical
- High levels of integrity and loyalty
- Responsibility for own development, learning and performance.
- Sensitive and empathetic in distressing situations
- Able to communicate effectively and understand the needs of the patient
- Assess own performance and take accountability for own actions under supervision
- Willingness to undertake relevant training in order to comply with the requirements of the post.
- Flexibility
- Occupational Health clearance
- Full clean driving licence
Desirable
- Experience of managing the delivery of projects and events
Knowledge and skills
Essential
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)
- Self-motivated and able to work independently and autonomously as required, without the need for close supervision or support.
- Effective verbal and written communication skills including report writing, presentations and system specifications.
- Effectively manage own time, workload, and resources.
Desirable
- Relevant theoretical and practical knowledge of Primary Care Networks.
- Awareness of systems to support management of patients in a primary care setting.
Qualifications
Essential
- GCSE Maths and English or Equivalent
- Advance Keyboard skills
Desirable
- Knowledge of Primary Care Networks
- Knowledge of digital and social inclusion for healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
