Riverside Health Partnership

Medicines Management Coordinator

Information:

This job is now closed

Job summary

We are a busy practice caring for over 22,000 patients over 4 sites in Harworth, Retford, Misterton and Gringley-on-the-Hill, the successful candidate may be expected to work across all sites. We are a well-led, well-managed and supportive practice. We are consistently a high performing GP training practice with 7 partners and 6 salaried GP's working alongside an excellent team of ANPs, nurses, social prescribers and practice pharmacists. We also have up to 8 GP Registrars training at any one time.

We are expanding our team of passionate and professional medical professional staff at Riverside Health Partnership. We are seeking dedicated staff of a caring disposition who have a desire to work in a fast-paced, forward thinking GP practice.

The pandemic has been challenging and we have changed our work patterns radically to meet the different demands of our patients by great teamwork, cooperation, and flexibility.

Main duties of the job

An exciting opportunity to join a caring and dedicated Medicines Management team.

The successful candidate will provide support to both the clinical team and patients registered with the practice across all of our sites. The purpose of the post holder is to work as part of a multi-disciplinary team alongside other medicines management colleagues, pharmacy technicians and clinical pharmacists, as well as Care Navigators and clinicians.

You will need to take every opportunity to ensure that patients presenting issues are managed appropriately and that the patients are up-to date with their medications.

To provide support to both the clinical team and patients registered with Riverside Health Centre

To ensure smooth, efficient and compassionate delivery of care

Although as the post-holder, you will take responsibility for your own work, you will work as part of the wider reception team, and be supervised and mentored by management.

If you want to be part of the team and are :

  • Are You a Caring and Approachable Person?
  • Can You Think on Your Feet and Respond in a Fast-Paced Environment?
  • Do You Want a Fulfilling Career Within the NHS?

If you answered yes to above questions, we would love to hear from you.

About us

Job Type: Full-time

Salary: £10.50 - £10.94 per hour (dependant on experience)

Benefits:

  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Private medical insurance
  • Sick pay

Details

Date posted

11 December 2023

Pay scheme

Other

Salary

£10.50 to £10.94 an hour dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3243-23-0005

Job locations

Riverside Health partnership

Riverside Walk

Retford

Nottinghamshire

DN22 6AA


Riverside Harworth Medical Centre

Scrooby Road

Harworth

Doncaster

South Yorkshire

DN11 8JT


Riverside Health Centre

Marsh Lane

Misterton

Nottinghamshire

DN10 4DL


Job description

Job responsibilities

  • Monitoring and issuing prescriptions using the correct clinical guidelines, anticipating demand and reacting accordingly.
  • Identification and prioritising patient needs.
  • Support best practice processes.
  • Commit to training for Medicines Management Facilitator scheme.
  • Communicate effectively and timely with patients regarding prescriptions.
  • Communicate effectively with all parties internally and externally.
  • Respond timely and professionally to all tasks.
  • Prioritise and plan work effectively with attention to detail.
  • Process accurate and timely prescription requests with accurate reporting on Systm One.
  • Liaise with external organisations (pharmacies)
  • Liaising and working alongside clinical teams in delivering an efficient prescription service.
  • Prioritising demand.
  • Confidential information processing at all times.
  • Have a flexible approach.

Job description

Job responsibilities

  • Monitoring and issuing prescriptions using the correct clinical guidelines, anticipating demand and reacting accordingly.
  • Identification and prioritising patient needs.
  • Support best practice processes.
  • Commit to training for Medicines Management Facilitator scheme.
  • Communicate effectively and timely with patients regarding prescriptions.
  • Communicate effectively with all parties internally and externally.
  • Respond timely and professionally to all tasks.
  • Prioritise and plan work effectively with attention to detail.
  • Process accurate and timely prescription requests with accurate reporting on Systm One.
  • Liaise with external organisations (pharmacies)
  • Liaising and working alongside clinical teams in delivering an efficient prescription service.
  • Prioritising demand.
  • Confidential information processing at all times.
  • Have a flexible approach.

Person Specification

Qualifications

Essential

  • GCSE grade A to C.

Desirable

  • At least 1 year working in a GP Practice, handling prescription queries would be an advantage, however full training will be given.

Experience

Essential

  • Experience of working within a customer service environment.
  • Be flexible and a good team work ethic.

Desirable

  • Experience of working in a GP practice is preferred however full training will be provided.

Knowledge & Skills

Essential

  • Knowledge of Systm One.
  • Good interpersonal and communication skills
  • Good customer service skills
  • Ability to problem solve
  • Ability to work under pressure.

Desirable

  • Good IT Skills and able to follow process.
Person Specification

Qualifications

Essential

  • GCSE grade A to C.

Desirable

  • At least 1 year working in a GP Practice, handling prescription queries would be an advantage, however full training will be given.

Experience

Essential

  • Experience of working within a customer service environment.
  • Be flexible and a good team work ethic.

Desirable

  • Experience of working in a GP practice is preferred however full training will be provided.

Knowledge & Skills

Essential

  • Knowledge of Systm One.
  • Good interpersonal and communication skills
  • Good customer service skills
  • Ability to problem solve
  • Ability to work under pressure.

Desirable

  • Good IT Skills and able to follow process.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riverside Health Partnership

Address

Riverside Health partnership

Riverside Walk

Retford

Nottinghamshire

DN22 6AA


Employer's website

http://riversidehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Riverside Health Partnership

Address

Riverside Health partnership

Riverside Walk

Retford

Nottinghamshire

DN22 6AA


Employer's website

http://riversidehealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Group Practice Manager

Alison Johnson

01777713330

Details

Date posted

11 December 2023

Pay scheme

Other

Salary

£10.50 to £10.94 an hour dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3243-23-0005

Job locations

Riverside Health partnership

Riverside Walk

Retford

Nottinghamshire

DN22 6AA


Riverside Harworth Medical Centre

Scrooby Road

Harworth

Doncaster

South Yorkshire

DN11 8JT


Riverside Health Centre

Marsh Lane

Misterton

Nottinghamshire

DN10 4DL


Privacy notice

Riverside Health Partnership's privacy notice (opens in a new tab)