Business Administration Apprentice

Riverside Health Partnership

Information:

This job is now closed

Job summary

We are a busy practice caring for over 22,000 patients over 4 sites in Harworth, Retford, Misterton and Gringley-on-the-Hill. The successful candidate will be based at the largest site in Retford. We are a well-led, well-managed and supportive practice. We are consistently a high performing GP training practice with 7 partners and 6 salaried GP's working alongside an excellent team of ANPs, nurses, social prescribers and practice pharmacists. We also have up to 6 GP Registrars training at any one time.

We are expanding our team of passionate and professional staff at Riverside Health Partnership. We are seeking a dedicated apprentice who would like to work and train alongside dedicated staff working in the NHS. You will need to be of a caring disposition who has a desire to work in a fast-paced, forward thinking GP practice.

We are working during challenging time in Primary Care and we have changed our work patterns radically to meet the different demands of our patients by great teamwork, cooperation, and flexibility.

Main duties of the job

An exciting opportunity to join a caring and dedicated team and undertake your on-the-job learning as a keen and enthusiastic apprentice with a view to permanent employment and skills for life.

The successful candidate will be an integral part of the administrative team and will have responsbility for managing key administrative tasks to ensure we delivery good patient care. The role will be to optimise the administrative functions be an ambassador for the practice. The purpose of the post holder is to take every opportunity to ensure that administration and IT responsibilities are managed appropriately and that the patients are up-to date with their information.

To provide support to both the clinical team and patients registered with Riverside Health Centre

To ensure smooth, efficient and compassionate delivery of care

Although the post-holder will take responsibility for their own work, they will work as part of the administrative team, and be supervised and mentored by members of the team

Do you want to be part of our team:

  • Are you over 17 years of age
  • Are You a Caring and Approachable Person?
  • Can You Think on Your Feet and Respond in a Fast-Paced Environment?
  • Do You Want a Fulfilling Career Within the NHS?

If you answered yes to above questions, we would love to hear from you.

About us

Job Type: Full-time apprenticeship / 2 years

Salary: £5.28 - £7.49 per hour depending on age and experience

Benefits:

  • Full training provided by a recognised organisation/college
  • Staff incentive scheme
  • Company events
  • Company pension
  • Private medical insurance
  • Sick pay

Date posted

24 October 2023

Pay scheme

Other

Salary

£5.28 to £7.49 an hour age dependant

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

A3243-23-0002

Job locations

Riverside Health partnership

Riverside Walk

Retford

Nottinghamshire

DN22 6AA


Job description

Job responsibilities

To be responsible for receiving, processing and distributing of practice mail.

Scanning information from hospital correspondence and other sources into the practice clinical system.

To work with the IT team on developing communications to patients including social media.

Taking messages and delegate to correct recipient in a timely manner

Administrative and clerical duties as required as required including management if patient records.

Assisting in the processing all external forms which require medical information.

Other admin and clerical duties as required.

Communication with patients regarding appointments and clinics

Filing and retrieving paperwork

Ensure security of data at all times

Job description

Job responsibilities

To be responsible for receiving, processing and distributing of practice mail.

Scanning information from hospital correspondence and other sources into the practice clinical system.

To work with the IT team on developing communications to patients including social media.

Taking messages and delegate to correct recipient in a timely manner

Administrative and clerical duties as required as required including management if patient records.

Assisting in the processing all external forms which require medical information.

Other admin and clerical duties as required.

Communication with patients regarding appointments and clinics

Filing and retrieving paperwork

Ensure security of data at all times

Person Specification

Qualifications

Essential

  • GCSE grade A to C in Maths and English

Desirable

  • Good sound knowledge of Windows and MS Office

Experience

Essential

  • Must be over 17 years of age.
  • problem solving skills
  • ability to work independently

Desirable

  • Awareness of data security requirements
  • Knowledge of GDPR and confidentiality

Knowledge & Skills

Essential

  • Good interpersonal and communication skills
  • Good customer service skills
  • Ability to problem solve

Desirable

  • Good sense of humour
  • Confident telephone manner
Person Specification

Qualifications

Essential

  • GCSE grade A to C in Maths and English

Desirable

  • Good sound knowledge of Windows and MS Office

Experience

Essential

  • Must be over 17 years of age.
  • problem solving skills
  • ability to work independently

Desirable

  • Awareness of data security requirements
  • Knowledge of GDPR and confidentiality

Knowledge & Skills

Essential

  • Good interpersonal and communication skills
  • Good customer service skills
  • Ability to problem solve

Desirable

  • Good sense of humour
  • Confident telephone manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riverside Health Partnership

Address

Riverside Health partnership

Riverside Walk

Retford

Nottinghamshire

DN22 6AA


Employer's website

http://riversidehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Riverside Health Partnership

Address

Riverside Health partnership

Riverside Walk

Retford

Nottinghamshire

DN22 6AA


Employer's website

http://riversidehealth.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Practice Manager (Ooperations)

Treana Taylor

nnicb-bassetlaw.rhprecruitment@nhs.net

01777713330

Date posted

24 October 2023

Pay scheme

Other

Salary

£5.28 to £7.49 an hour age dependant

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

A3243-23-0002

Job locations

Riverside Health partnership

Riverside Walk

Retford

Nottinghamshire

DN22 6AA


Supporting documents

Privacy notice

Riverside Health Partnership's privacy notice (opens in a new tab)