Medical Secretary

Job description

Job responsibilities

Job Summary:

To provide secretarial support to the Partners and members of the practice team.

Principle Responsibilities:

To provide an efficient copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of clinical letters, patient referrals, memorandums, etc. in an accurate manner.

To ensure that fast track and urgent referrals are processed in an efficient manner and all other work is prioritised and processed as appropriate.

To provide assistance with private work, ensuring that medical reports are completed accurately and that any invoices are raised from the Finance Assistant.

To answer the telephone and either deal with the callers issues or pass the call to someone else in the building in accordance with practice protocols.

To take messages from telephone callers, and if a matter cannot be resolved immediately and to ensure that the message reaches the person it is intended for or their deputy within an appropriate length of time.

To liaise with GPs, patients, hospital personnel, PCT staff, Social Services, Mental Health team, and other agencies in a sensitive and appropriate manner.

To send and receive documents by email and other systems as appropriate.

To file all clinical letters and reports in accordance with practice protocols both electronically and in paper form

To deal with other miscellaneous secretarial duties as agreed.

Minute taking when required.

Competencies

To maintain appropriate consideration, dignity and respect when dealing with patients or other callers to the surgery

Ability to plan and organise own workload

Key board skills

Extensive demonstrable knowledge of Microsoft Word & Outlook

Ability to understand and make use of computerised information systems

Ability to produce a variety of business documents using different methods of transcript

Ability to work in a team environment

Personal Attributes:

Accurate

Articulate

Clean and tidy appearance

Flexible

Reliable

Skilful organiser

Efficient

Approachable

Qualifications:

Good standard of education

A high standard of proven administrative skills

Experience of managing the issues outlined above

This job description is designed to identify principal responsibilities. The post holder will be required to be flexible in developing the role in accordance with changes within the Yoxall Health Centres agenda and priorities.

Person Specification

Qualifications

Essential

• High levels of integrity
• Flexible approach to undertaking a variety of tasks
• Ability to work as a team and autonomously
• Effective time management

Desirable

• Experience as Secretary or Administration work
• Good level of IT knowledge using word, excel and outlook
• EMIS experience
• Good Medical Terminology knowledge
• Experience of using eRS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Yoxall Practice

Address

Yoxall Health Centre

Savey Lane

Yoxall

Burton-on-trent

Staffordshire

DE13 8PD

Employer's website

https://www.yoxallhealthcentre.org.uk/ (Opens in a new tab)