Health & Wellbeing Coach

Job description

Job responsibilities

Main responsibilities:Social prescribing: helping people to improve their health, wellbeing and social welfare by connecting them to community services. By increasing peoples active involvement with local diverse communities, personal and community resilience is strengthened - and health and wellbeing inequalities can be reduced.

Deliver Heath Connections and PCN projects within the community, including Talking Cafes and healthy lifestyles education programmes, face-to-face or online as appropriate.

Identify gaps in service provision through speaking to patients and feed back to the Senior Health Connector or Manager.

Provide one-to-one and group health coaching support for registered patients, based on what matters to them, with the aim of: improving peoples levels of activation, empowering people to manage their own health and improve their health outcomes.

Experience of, or interest in learning about, patient-facing digital health apps/tools, and a willingness to support our community in building digital confidence, literacy and inclusion, particularly for at-risk populations.

Manage and prioritise a caseload of patients. Understand when it is appropriate or necessary to refer people back to, or on to, other health professionals/agencies.

Help promote the Health Connections directory, resources, training, groups and one-to-one support across the locality.

Attend and contribute to team, practice and Primary Care Network meetings and events as required by the service.

Participate in regular supervision, reflective practice and continual learning.

Person Specification

Qualifications

Essential

• 5 GCSE at A to C or equivalent including English & Maths
• Full clean UK driving licence.

Desirable

• Degree or other qualification in relevant area (or equivalent work experience).
• Training in health/motivational coaching and interviewing.

Experience

Essential

• Knowledge of the personalised care approach.
• Excellent communication skills both verbal and non-verbal, 1:1 and with groups, and good written skills.
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
• Understanding of the needs of people with long term health conditions.
• Ability to organise, plan and prioritise on own initiative, including when under pressure, to meet deadlines and achieve targets.
• Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.

Desirable

• Knowledge of VCSE and community services in your area.
• Knowledge of how the NHS works, including primary care, local/national health policy and public health initiatives

Personal qualities & attributes

Essential

• Ability to actively listen, empathise with people and provide person-centred support in a non-judgmental way
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to work flexibly and enthusiastically within a team or on own initiative
• Can demonstrate personal accountability, emotional resilience and ability to work well under pressure
• Ability to work within an evolving service, juggle competing priorities and complete work to a high standard

Desirable

• Commitment to reducing health inequalities and proactively working to reach people from diverse communities
• Willingness to work flexible hours when required to meet work demands.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mendip Country Practice

Address

Fromefield Surgery

Frome Health Park, Enos Way

Frome

Somerset

BA11 2HD

Employer's website

https://www.mendipcp.co.uk/ (Opens in a new tab)