Mendip Country Practice

Pharmacy Technician Proactive care and Frailty.

The closing date is 12 August 2025

Job summary

The post holder will be a Pharmacy Technician and an integral part proactive care and frailty team.

This person will work autonomously to compile and manage their own case load, within a team.

They will provide support to patients with medications, conduct medication reviews, counselling patients on their medications and where possible, reducing medicines wastage.

Main duties of the job

They will be able to, or willing to train to, carry out basic patient observations such as,

Heart Rate

Blood pressure

Temperature

The successful candidate will make appropriate referrals into services or to other professionals involved with all aspects of that persons care. They will gain knowledge to aid with form filling and applying for relevant support for their patients.

The technician will answer queries from patients and other health care professionals regarding medications.

They must understand polypharmacy, deprescribing and ability to refer appropriately to clinical pharmacists.

Attend the proactive care MDT weekly meetings.

This role involves independent travel to patients homes for patient visits, driving license and use of a car is essential.

The Pharmacy Technician will complete patient safety and medicines management audits and present the information for sharing with team.

Accurate record keeping for all patient visits on EMIS system is essential.

About us

Central Mendip PCN is 5 practices serving the population of central Mendip, they are Mendip Country Practice, Coleford, who is the host practice, Beckington Family Practice, Oakhill Surgery, Grove House Surgery & Park Medical Practice both based in Shepton Mallet. The majority of the PCN staff are based in Highfield House on the Somerset County Council campus. The team is comprised of clinical pharmacist, pharmacy technicians, care coordinators, health connectors, proactive care nurse and nurse lead with Support from a group of GPs from the practices. It is a close knit team, several members have been with the PCN since its inception July 2019.

Details

Date posted

16 July 2025

Pay scheme

Other

Salary

Depending on experience Aligned with AfC band 5

Contract

Permanent

Working pattern

Part-time

Reference number

A3202-25-0000

Job locations

Somerset Council

Cannards Grave Road

Shepton Mallet

Somerset

BA4 5BT


Job description

Job responsibilities

The Pharmacy Technician is to assume the following key responsibilities in delivering health services.

  1. Undertake patient facing and patient supporting roles to ensure effective

medicines use through shared decision-making conversations with

patients

  1. Conduct medicine optimisation tasks including effective medicine

administration (e.g., checking inhaler technique), support medication

reviews and medicines reconciliation. When required, utilise consultation

skills to work in partnership with patients to ensure they use their

medicines effectively

  1. Support, as determined by the organisation, medication reviews and medicines reconciliation for new care home patients and synchronise medicines for patient transfers between care settings and linking with local community pharmacists
  2. Provide specialist expertise, when competent, to address both the public

health and social care needs of patients including lifestyle advice, service

information and help in tackling local health inequalities

  1. Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients
  2. Support initiatives for antimicrobial stewardship to reduce inappropriate

antibiotic prescribing

  1. Assist in the delivery of medicines optimisation and management incentive

schemes and patient safety audits

Please refer to attached job description for further information

Job description

Job responsibilities

The Pharmacy Technician is to assume the following key responsibilities in delivering health services.

  1. Undertake patient facing and patient supporting roles to ensure effective

medicines use through shared decision-making conversations with

patients

  1. Conduct medicine optimisation tasks including effective medicine

administration (e.g., checking inhaler technique), support medication

reviews and medicines reconciliation. When required, utilise consultation

skills to work in partnership with patients to ensure they use their

medicines effectively

  1. Support, as determined by the organisation, medication reviews and medicines reconciliation for new care home patients and synchronise medicines for patient transfers between care settings and linking with local community pharmacists
  2. Provide specialist expertise, when competent, to address both the public

health and social care needs of patients including lifestyle advice, service

information and help in tackling local health inequalities

  1. Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients
  2. Support initiatives for antimicrobial stewardship to reduce inappropriate

antibiotic prescribing

  1. Assist in the delivery of medicines optimisation and management incentive

schemes and patient safety audits

Please refer to attached job description for further information

Person Specification

Skills

Essential

  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
  • Knowledge of IT systems, including the ability to use word processing skills, emails and the internet to create simple plans and reports
  • Good personal organisational skills
  • Effective time management
  • Demonstrate personal accountability, emotional resilience and work well under pressure
  • Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
  • Ability to use own initiative, discretion and sensitivity
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Ability to use own initiative, discretion and sensitivity
  • Flexible and cooperative
  • Ability to identify risk and assess/manage risk when working with individuals
  • Sensitive and empathetic in distressing situations
  • Able to finish work tasks
  • Problem solving and analytical skills
  • Ability to maintain confidentiality
  • Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety

Qualifications

Essential

  • Registered with the General Pharmaceutical Council (GPhC)
  • Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
  • Training requirements and further information are available at GPhC
  • Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
  • Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines

Desirable

  • Experience working in a primary care setting
  • Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services
  • An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
  • Good clinical system IT knowledge of EMIS/SystmOne/Vision
Person Specification

Skills

Essential

  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
  • Knowledge of IT systems, including the ability to use word processing skills, emails and the internet to create simple plans and reports
  • Good personal organisational skills
  • Effective time management
  • Demonstrate personal accountability, emotional resilience and work well under pressure
  • Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
  • Ability to use own initiative, discretion and sensitivity
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Ability to use own initiative, discretion and sensitivity
  • Flexible and cooperative
  • Ability to identify risk and assess/manage risk when working with individuals
  • Sensitive and empathetic in distressing situations
  • Able to finish work tasks
  • Problem solving and analytical skills
  • Ability to maintain confidentiality
  • Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety

Qualifications

Essential

  • Registered with the General Pharmaceutical Council (GPhC)
  • Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
  • Training requirements and further information are available at GPhC
  • Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
  • Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines

Desirable

  • Experience working in a primary care setting
  • Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services
  • An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
  • Good clinical system IT knowledge of EMIS/SystmOne/Vision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mendip Country Practice

Address

Somerset Council

Cannards Grave Road

Shepton Mallet

Somerset

BA4 5BT


Employer's website

https://www.mendipcp.co.uk/ (Opens in a new tab)

Employer details

Employer name

Mendip Country Practice

Address

Somerset Council

Cannards Grave Road

Shepton Mallet

Somerset

BA4 5BT


Employer's website

https://www.mendipcp.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Pharmacist

Lydia Holbrook

lydia.holbrook2@nhs.net

01749600379

Details

Date posted

16 July 2025

Pay scheme

Other

Salary

Depending on experience Aligned with AfC band 5

Contract

Permanent

Working pattern

Part-time

Reference number

A3202-25-0000

Job locations

Somerset Council

Cannards Grave Road

Shepton Mallet

Somerset

BA4 5BT


Supporting documents

Privacy notice

Mendip Country Practice's privacy notice (opens in a new tab)