Homeless Health Exchange Receptionist

Job summary

To provide the first point of contact to patients and other visitors to enable access to appropriate services in a professional and courteous manner.

To undertake clerical duties as necessary and to enter relevant data onto the computer system. To provide support for clinicians to enable the effective day to day running of the practice.

Main duties of the job

To open and close the premises in line with Health and Safety Ensure that patients and visitors are greeted professionally and courteously and directed to the appropriate services. Deal with queries effectively and efficiently in line with practice procedures. Be responsible for the appointment diary and appointment system by making, changing, and cancelling appointments as requested. Answer telephone enquiries promptly and professionally. Undertake general administration in a timely and accurate manner. Scan incoming patient information onto the medical system. To be responsible for liaising with other agencies such as the ambulance service, hospital clinics, other practices and community services. To be responsible for opening and the distribution of incoming post in line with practice procedure.

.

About us

Homeless Health Exchange is an innovative and caring, APMS practice aiming to provide high quality care for an inner city area which has a vibrant and markedly diverse population, facing many of the exciting challenges and interests associated with health issues related to homelessness, poverty, migrant health, multi-morbidity and varying culture and ethnicity. We are looking to appoint a full time Receptionist, Monday to Friday The job will entail providing first point of call for patients and a support to the wider team