PCN BUSINESS MANAGER

Job description

Job responsibilities

Be responsible for the delivery and having operational oversight of projects and services committed to, or commissioned by, the PCN. Provide strong financial leadership, resourcing and regulatory compliance of the work of the PCN.

Work in partnership with the PCN Clinical Directors to ensure the smooth running of the Network.

Keep abreast of current affairs related to PCN business and proactively identify potential opportunities and threats and develop ideas for future practice development.

Work collaboratively with the Partnership and PCN Stakeholders to proactively contribute to strategic planning, financial management and development of the PCN so that it is resilient for the future.

Have the vision and ability to lead and adapt to NHS targets and change to maintain an efficient, profitable organisation and develop a happy, productive working environment.

Develop and maintain effective communication both within the network and with other relevant outside agencies.

Co-ordinate the delivery of enhanced services and other service submissions on behalf of the Network.

Support recruitment, induction, and training of new PCN staff (Additional Roles Reimbursement Scheme) where required.

Line manage PCN employed staff.

You will manage the day-to-day HR function within the organisation (such as probation meetings, appraisals etc).

Chairing and organising Executive meetings.

To be first point of contact between member practices and PCN.

Person Specification

Qualifications

Essential

• Educated to GCSE or equivalent (GCSE Maths & English C or above)
• Management / leadership experience
• Understanding of, and commitment to, equality, diversity and inclusion
• Knowledge of IT systems to include the ability to use word processing skills, emails and internet
• An understanding of the nature of general practice and Primary Care Networks
• Ability to build and maintain relationships whilst maintaining appropriate professional boundaries
• Excellent verbal communication skills with the ability to communicate effectively at all levels inc. patients and carers, specialist services, GPs and colleagues.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences
• Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector
• Good technical literacy of Microsoft Office Applications
• Sound knowledge of finance (budget, feasibility report, P&L statement, Yearly accounts etc)
• HR experience, including having difficult conversations

Desirable

• Experience of working with EMIS
• Experience/knowledge of digital solutions

Experience

Essential

• - Experience of financial management (budget, accounts, P&L)
• - Experience of working within a primary care or NHS environment
• - Demonstrable experience of managing, supporting and developing a large team
• -Experience of quality improvement and service redesign tools/techniques and evidence of ability to apply in practice
• -Experience in successfully supporting delivery of new initiatives
• -Experience of developing and interpreting complex reports
• -Experience of working autonomously and organising and prioritising own workload

Desirable

• Experience of EMIS and General Practice IT systems
• Knowledge of PCNs/DES

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Trafford Primary Care Network

Address

The Delamere Medical Practice

Delamere Avenue

Stretford

Greater Manchester

M32 0DF

Employer's website

https://www.delameremedicalpractice.nhs.uk/ (Opens in a new tab)