Medical Referral Administrator

Job summary

To process patient referrals, provide general secretarial support to the practice manager, doctors and health professionals; involving word processing and audio typing skills with general clerical work over two sites.

Main duties of the job

Job responsibilities:

To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, proof reading, patient referrals, minutes, memorandums, etc. in an accurate and timely manner.

To effectively time manage a fluid workload, adjusting as priorities change throughout the day.

To make appointments as required

To establish and accurately maintain filing and administrative systems so that written or computer information is easily accessible and secure.

File patient records and correspondence in digital patient medical records.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and professional communication with others including hospital staff, taking messages and dealing with appropriate queries.

To provide cover for members of the secretarial team during periods of sickness and annual leave.

To receive and dispatch mail and maintain a pending system.

To use use Outlook, the NHS referral portal, SystmOne and other local systems.

About us

Shelley Manor and Holdenhurst Medical Centre is one of the largest practices in Bournemouth. We are offering a career in General Practice that meets the needs of both its circa 27,000 patients and its valued workforce.

You will work in a stable, dynamic and forward thinking organisation with a great team spirit and excellent support from a team of proficient Management and Administration staff across two sites

The team you will work in will be:-

10 GP Partners

5 Salaried GPs

3 Nurse Practitioners

A strong and well experienced Nursing Team

GP Training Practice and medical student teaching

TPP SystmOne Clinical System

Good CQC rating on both sites in all areas