Job summary
St Stephens Health Centre is seeking an experienced, proactive and highly organised Senior Administrator to join our friendly and supportive practice team.
This is an exciting opportunity for someone with strong administration, leadership and primary care experience to play a key role in the day-to-day running of a busy and patient-focused NHS practice. Working closely with management and wider leadership team, the successful candidate will help ensure our administrative and coding functions run smoothly, efficiently and to a high standard.
We are looking for someone who thrives in a fast-paced environment, is confident leading teams and workflows, and takes pride in delivering excellent service to both patients and colleagues. This role offers the opportunity to contribute to operational improvement, support staff development, and help shape the continued delivery of high-quality care within our local community.
At St Stephens, our values of Respect, Empower and Compassion are at the heart of everything we do. If you are motivated, solutions-focused and passionate about making a difference in primary care, we would love to hear from you.
Main duties of the job
The Senior Administrator will coordinate and support the effective day-to-day running of the administration and coding teams, ensuring clinical and operational workflows are managed safely and efficiently.
Main duties include overseeing rotas and leave cover, coordinating key administrative processes linked to patient care, supporting document and coding workflows, and helping maintain effective communication across teams.
This role requires excellent organisational skills, the ability to demonstrate leadership skills by prioritising demands with confidence in a busy GP practice environment.
About us
St Stephens Health Centre is committed to providing high-quality, compassionate and person-centred care to our local community.
Our culture is built around our core values of Respect, Empower and Compassion -treating patients and colleagues with dignity, supporting one another to grow and succeed, and delivering care with kindness and understanding.
Working at St Stephens means joining a team that genuinely supports one another, takes pride in delivering excellent patient care and is committed to maintaining a positive and inclusive working environment for staff and patients alike.
Job description
Job responsibilities
The Senior Administrator plays a key role in supporting the smooth day-to-day running of St Stephens Health Centre, working closely with management to lead and coordinate administrative and coding functions across the practice.
This is a varied and fast-paced role requiring excellent leadership, organisational skills, strong leadership capability and previous experience within a primary care or NHS setting.
Key responsibilities
-
Oversee the day-to-day operational workflows of the administration and coding teams
-
Coordinate clinical administration rotas, shift cover and annual leave to ensure safe service delivery at all times
-
Support the management of patient administration processes including referrals, registrations, safeguarding workflows, medical records and results handling
-
Lead on the coordination of coding and document management processes
-
Support the effective running of clinical sessions, room allocation and clinician rota structures
-
Work closely with management on staff induction, recruitment and succession planning
-
Provide senior operational cover across administration and reception functions where required
The successful candidate will be expected to work flexibly Monday - Friday, prioritise competing demands and contribute positively to a supportive team culture aligned with our values of Respect, Empower and Compassion.
A full job description and person specification are available within the supporting documents.
Job description
Job responsibilities
The Senior Administrator plays a key role in supporting the smooth day-to-day running of St Stephens Health Centre, working closely with management to lead and coordinate administrative and coding functions across the practice.
This is a varied and fast-paced role requiring excellent leadership, organisational skills, strong leadership capability and previous experience within a primary care or NHS setting.
Key responsibilities
-
Oversee the day-to-day operational workflows of the administration and coding teams
-
Coordinate clinical administration rotas, shift cover and annual leave to ensure safe service delivery at all times
-
Support the management of patient administration processes including referrals, registrations, safeguarding workflows, medical records and results handling
-
Lead on the coordination of coding and document management processes
-
Support the effective running of clinical sessions, room allocation and clinician rota structures
-
Work closely with management on staff induction, recruitment and succession planning
-
Provide senior operational cover across administration and reception functions where required
The successful candidate will be expected to work flexibly Monday - Friday, prioritise competing demands and contribute positively to a supportive team culture aligned with our values of Respect, Empower and Compassion.
A full job description and person specification are available within the supporting documents.
Person Specification
Qualifications
Essential
- Previous GP Experience
- Leadership experience
Person Specification
Qualifications
Essential
- Previous GP Experience
- Leadership experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).