Job summary
Marsden Medical Group has a fantastic opportunity for a medical secretary to join our team for 26 hours per week. (Mon/Tue/Wed/Thu)
This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the wider practice team.
Our team of Medical Secretaries play a vital role in supporting our doctors and teams bringing their skills and professionalism into the team, speaking to patients on the telephone, typing clinical letters amongst many other essential tasks. The life of a Medical Secretary is varied, interesting and highly valued.
In this post you will join a team who are looking for someone with audio typing experience. The individual should also possess strong organisational skills, good time management, and excellent verbal and written communication.
Main duties of the job
You will be part of a team that provides a secretarial and administrative service to the wider team which will involve, but not exclusively be limited to;
Typing letters
Answering patient queries by phone or email
Processing patient referral letters
Cancelling and reinstating appointments as necessary
Booking appointments for patients and coordinating services
Attending and minuting meetings
Patient online access
Reports
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you have no heard from us 10 working days following the closing date you will not have been selcted for interview.
About us
Our team comprises of Partners, salaried GPs, Nurses, HCAs,SNA's, NA's, Registrar's, F2 Gp and ARRS attached staff who look after over 22800 patients, many of which have been with us across generations over two sites.
A teaching, training and research practice striving to grow and develop the next generation of clinicians.
All of our clinical staff are supported by a well-established management and admin team comprising of over 40 staff of differing roles. All the team get together in our staff room for coffee, food and a catch up every day, it offers a supportive environment to bounce ideas around and get to know one another!
If you bake cake its a winner - we all love cake!
Job description
Job responsibilities
Job Title: Medical Secretary
JOB PURPOSE
To ensure
that all secretarial duties are carried out efficiently, and to assist the
Partnership in providing a high quality service.
MAIN
RESPONSIBILITIES
1 Audio typing of practice documents
2
To attend
meetings when required to take shorthand notes.
3
To confer
with hospital secretaries concerning expedition of appointments, discharge
letters, and results of investigations.
4
To answer
queries from hospital departments.
5 Direct patients to appropriate services
6
To assist
with patients telephone / personal enquiries regarding hospital appointments,
referrals etc.
7
To expedite
information on hospital appointments, laboratory, and X-Ray results. Noting records and informing patient of
outcome.
ADMINISTRATION
1
Audio typing
of referral letters.
2
Type up
Reports/minutes of meetings.
3
Online
access applications
4
This list is
not exhaustive
INFORMATION
TECHNOLOGY
1
To have a
working knowledge of all aspects of the systems necessary to the job.
2
To ensure
the security policy is adhered to.
HEALTH AND
SAFETY
1 Take
reasonable care of themselves and others at work.
2
Co-operate
with the practice as far as is necessary to enable them to carry out their
legal duty.
3
Not to
intentionally or recklessly interfere with anything provided; including
personal protective equipment, for health and safety or welfare at work.
Any other
duties requested by Partners, Practice Management Team or Senior team.
This job
description may need to be reviewed or revised from time to time as the
practice develops.
Job description
Job responsibilities
Job Title: Medical Secretary
JOB PURPOSE
To ensure
that all secretarial duties are carried out efficiently, and to assist the
Partnership in providing a high quality service.
MAIN
RESPONSIBILITIES
1 Audio typing of practice documents
2
To attend
meetings when required to take shorthand notes.
3
To confer
with hospital secretaries concerning expedition of appointments, discharge
letters, and results of investigations.
4
To answer
queries from hospital departments.
5 Direct patients to appropriate services
6
To assist
with patients telephone / personal enquiries regarding hospital appointments,
referrals etc.
7
To expedite
information on hospital appointments, laboratory, and X-Ray results. Noting records and informing patient of
outcome.
ADMINISTRATION
1
Audio typing
of referral letters.
2
Type up
Reports/minutes of meetings.
3
Online
access applications
4
This list is
not exhaustive
INFORMATION
TECHNOLOGY
1
To have a
working knowledge of all aspects of the systems necessary to the job.
2
To ensure
the security policy is adhered to.
HEALTH AND
SAFETY
1 Take
reasonable care of themselves and others at work.
2
Co-operate
with the practice as far as is necessary to enable them to carry out their
legal duty.
3
Not to
intentionally or recklessly interfere with anything provided; including
personal protective equipment, for health and safety or welfare at work.
Any other
duties requested by Partners, Practice Management Team or Senior team.
This job
description may need to be reviewed or revised from time to time as the
practice develops.
Person Specification
Qualifications
Essential
- Grade c or above equivalent in English
- Typing qulaification/administration qualification
Experience
Essential
- Customer service
- worked in office environment with typing as main role
Desirable
- Worked for miniumum of 2 years in secretarial role preferably in primary or secondary care.
Person Specification
Qualifications
Essential
- Grade c or above equivalent in English
- Typing qulaification/administration qualification
Experience
Essential
- Customer service
- worked in office environment with typing as main role
Desirable
- Worked for miniumum of 2 years in secretarial role preferably in primary or secondary care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
