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Cleckheaton Group Practice

Practice Manager

The closing date is 18 December 2025

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Job summary

Cleckheaton Group Practice is seeking a capable, confident and motivated Practice Manager to lead our well-established, friendly surgery through a period of continued development within primary care. We serve a patient population of approximately 9,000, supported by five GP Partners, ACPs, nursing staff, HCAs and a skilled administrative and reception team.

Main duties of the job

The Practice Manager will provide clear leadership and oversee all aspects of practice operations. This includes guiding the business strategically, ensuring that services run effectively, and supporting the wider team to deliver high-quality, patient-centred care.

You will take responsibility for key areas such as HR, finance, compliance, premises, digital systems and patient access. An important part of the role will be to maintain strong working relationships with the Spen Valley PCN, the ICB and other local healthcare partners.

A typical week may involve meeting with clinical and administrative leads, reviewing performance and financial reports, handling staffing matters, supporting quality improvement projects, attending PCN or ICB meetings, and maintaining oversight of compliance and governance.

About us

Cleckheaton Group Practice prides itself on being a supportive, approachable and patient-focused team. We value strong communication, kindness, respect and collaborative working across all roles.

Details

Date posted

20 November 2025

Pay scheme

Other

Salary

Depending on experience Salary Expectations Will Be Discussed At Interview Stage

Contract

Permanent

Working pattern

Full-time

Reference number

A3173-25-0017

Job locations

Cleckheaton Group Practice

Cross Church Street

Cleckheaton

West Yorkshire

BD19 3RQ


Job description

Job responsibilities

Key Areas of Responsibility

Leadership & Team Support - Providing visible, supportive leadership to staff at all levels; fostering a positive, respectful and inclusive working environment; and ensuring the practice continues to develop and adapt to changing healthcare demands.

Operational Oversight - Ensuring that day-to-day operations run smoothly across all areas of the practice, including appointment systems, patient services, communication processes and internal workflows.

Finance & Business Management - Working with the partners to plan budgets, monitor expenditure and maintain financial stability. This includes ensuring timely and accurate claims for QOF, Enhanced Services and local schemes, and identifying opportunities to strengthen efficiency and income.

Human Resources - Managing recruitment, induction, appraisals, staff performance, rotas and employment processes, while maintaining compliance with employment law and supporting staff wellbeing and development.

Governance, Safety & Compliance - Maintaining full compliance with CQC standards, health and safety requirements, information governance and statutory obligations. You will also oversee significant events, complaints and risk management.

Digital & IT Systems - Ensuring that clinical systems, telephony and digital processes (including SystmOne and online services) are reliable, secure and used effectively to enhance patient care and internal efficiency.

Premises & Facilities - Managing building maintenance, procurement and facilities requirements, and supporting any future development or improvement projects.

Job description

Job responsibilities

Key Areas of Responsibility

Leadership & Team Support - Providing visible, supportive leadership to staff at all levels; fostering a positive, respectful and inclusive working environment; and ensuring the practice continues to develop and adapt to changing healthcare demands.

Operational Oversight - Ensuring that day-to-day operations run smoothly across all areas of the practice, including appointment systems, patient services, communication processes and internal workflows.

Finance & Business Management - Working with the partners to plan budgets, monitor expenditure and maintain financial stability. This includes ensuring timely and accurate claims for QOF, Enhanced Services and local schemes, and identifying opportunities to strengthen efficiency and income.

Human Resources - Managing recruitment, induction, appraisals, staff performance, rotas and employment processes, while maintaining compliance with employment law and supporting staff wellbeing and development.

Governance, Safety & Compliance - Maintaining full compliance with CQC standards, health and safety requirements, information governance and statutory obligations. You will also oversee significant events, complaints and risk management.

Digital & IT Systems - Ensuring that clinical systems, telephony and digital processes (including SystmOne and online services) are reliable, secure and used effectively to enhance patient care and internal efficiency.

Premises & Facilities - Managing building maintenance, procurement and facilities requirements, and supporting any future development or improvement projects.

Person Specification

Experience

Essential

  • We are seeking a candidate with demonstrable senior management experience within General Practice or a comparable healthcare setting. The role requires someone who is confident managing people, budgets and systems, and who can respond calmly and efficiently to the varied challenges of primary care.
  • Strong interpersonal skills, clear communication, problem-solving ability and confidence with digital systems are essential. A leadership or management qualification is preferable, and the role is subject to an enhanced DBS check.
Person Specification

Experience

Essential

  • We are seeking a candidate with demonstrable senior management experience within General Practice or a comparable healthcare setting. The role requires someone who is confident managing people, budgets and systems, and who can respond calmly and efficiently to the varied challenges of primary care.
  • Strong interpersonal skills, clear communication, problem-solving ability and confidence with digital systems are essential. A leadership or management qualification is preferable, and the role is subject to an enhanced DBS check.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cleckheaton Group Practice

Address

Cleckheaton Group Practice

Cross Church Street

Cleckheaton

West Yorkshire

BD19 3RQ


Employer's website

https://www.cleckkheatongrouppractice.co.uk (Opens in a new tab)

Employer details

Employer name

Cleckheaton Group Practice

Address

Cleckheaton Group Practice

Cross Church Street

Cleckheaton

West Yorkshire

BD19 3RQ


Employer's website

https://www.cleckkheatongrouppractice.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

GP Partner

Hannah Hughes

hannah.hughes4@nhs.net

01274957846

Details

Date posted

20 November 2025

Pay scheme

Other

Salary

Depending on experience Salary Expectations Will Be Discussed At Interview Stage

Contract

Permanent

Working pattern

Full-time

Reference number

A3173-25-0017

Job locations

Cleckheaton Group Practice

Cross Church Street

Cleckheaton

West Yorkshire

BD19 3RQ


Privacy notice

Cleckheaton Group Practice's privacy notice (opens in a new tab)