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Chillington Health Centre

Dispenser

Information:

This job is now closed

Job summary

Here at Chillington Health Centre, our patients and staff are at the centre of everything we do. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented colleagues.

An exciting opportunity has arisen for a dispenser to join Chillington Health Centre. This position is permanent and can be full or part-time.

The position will be well suited to an individual who has previous experience in general practice, however, this is not essential. The individual should be enthusiastic about providing high-quality patient service with strong communication and administrative skills.

For the right candidate, dispensary training can be provided. For those candidates who are not already NVQ Level 2 trained, the starting salary would be £10.60. For those candidates who are trained, the starting salary would be £11.60.

  • For further information, to arrange an informal visit, or to submit an application please email: Jade Greet, Practice Manager, on p.manager3@nhs.net
  • Closing Date: Tuesday 3rd October
  • Application by CV and covering letter

Main duties of the job

To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will be required to support the dispensary manager in ensuring a high-level of service is delivered at all times whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.

About us

We are a small, but perfectly formed, rural dispensing Practice, located in the beautiful South Hams. We are looking at alternative ways of working to meet the needs of our patients.

We are also part of the South Hams Primary Care Network and have a number of multi-disciplinary roles working with us.

Details

Date posted

20 September 2023

Pay scheme

Other

Salary

Depending on experience Trainee from £10.60 an hour, qualified £11.60 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A3170-23-0005

Job locations

Chillington Health Centre

Orchard Way

Chillington

Devon

TQ7 2LB


Job description

Job responsibilities

Primary responsibilities

The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies

b. Dispensing medicines to the entitled population safely and accurately

c. Collecting prescription charges in accordance with dispensary protocol

d. Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering

e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable

f. Ensuring controlled drugs are dispensed in accordance with practice policy

g. Safe disposal of returned and/or out of date medicines

h. Ensuring all repeat prescriptions are processed within a 48-hour timeframe

i. Providing patients with advice regarding all prescription matters

j. Process prescription requests via email, phone, fax, face-to-face and online

k. Processing Dossett boxes

l. Assisting the dispensary manager in the preparation of monthly returns

m. Maintaining a clean and safe working environment at all times

n. Maintain accurate records at all times, read coding entries appropriately

Secondary responsibilities

In addition to the primary responsibilities, the dispenser may be requested to:

a. Partake in audit as directed by the audit lead

b. Provide guidance for trainee dispensary staff and students as necessary

c. Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance

Job description

Job responsibilities

Primary responsibilities

The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies

b. Dispensing medicines to the entitled population safely and accurately

c. Collecting prescription charges in accordance with dispensary protocol

d. Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering

e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable

f. Ensuring controlled drugs are dispensed in accordance with practice policy

g. Safe disposal of returned and/or out of date medicines

h. Ensuring all repeat prescriptions are processed within a 48-hour timeframe

i. Providing patients with advice regarding all prescription matters

j. Process prescription requests via email, phone, fax, face-to-face and online

k. Processing Dossett boxes

l. Assisting the dispensary manager in the preparation of monthly returns

m. Maintaining a clean and safe working environment at all times

n. Maintain accurate records at all times, read coding entries appropriately

Secondary responsibilities

In addition to the primary responsibilities, the dispenser may be requested to:

a. Partake in audit as directed by the audit lead

b. Provide guidance for trainee dispensary staff and students as necessary

c. Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance

Person Specification

Experience

Essential

  • Experience working with the general public/patients

Desirable

  • Experience of working in a dispensary
  • Experience of working in primary care
  • Broad knowledge of general practice

Qualifications

Essential

  • GCSE (or equivalent) English and Maths at Grade C (4) or above

Desirable

  • Qualified Dispenser (NVQ Level 2)

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • SystmOne user skills
  • Ability to promote best practice regarding all pharmaceutical matters
  • Capable of managing payments (invoices, cash etc)
  • Ability to effectively manage stock including ordering, rotation, disposal etc.

Other

Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Evidence of continuing professional development
Person Specification

Experience

Essential

  • Experience working with the general public/patients

Desirable

  • Experience of working in a dispensary
  • Experience of working in primary care
  • Broad knowledge of general practice

Qualifications

Essential

  • GCSE (or equivalent) English and Maths at Grade C (4) or above

Desirable

  • Qualified Dispenser (NVQ Level 2)

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • SystmOne user skills
  • Ability to promote best practice regarding all pharmaceutical matters
  • Capable of managing payments (invoices, cash etc)
  • Ability to effectively manage stock including ordering, rotation, disposal etc.

Other

Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Evidence of continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chillington Health Centre

Address

Chillington Health Centre

Orchard Way

Chillington

Devon

TQ7 2LB


Employer's website

https://www.chillingtonsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Chillington Health Centre

Address

Chillington Health Centre

Orchard Way

Chillington

Devon

TQ7 2LB


Employer's website

https://www.chillingtonsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Jade Greet

p.manager3@nhs.net

Details

Date posted

20 September 2023

Pay scheme

Other

Salary

Depending on experience Trainee from £10.60 an hour, qualified £11.60 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A3170-23-0005

Job locations

Chillington Health Centre

Orchard Way

Chillington

Devon

TQ7 2LB


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