Grovelands Medical Centre

Administrator

This job is now closed

Job summary

An opportunity has arisen for an Administrator to join our busy and forward-thinking practice. Grovelands is dedicated to providing safe and compassionate care to our approximately 14,000 patients. We are an Emis practice of 7 Partners, 3 Salaried GPs including Pharmacy team, Paramedics and a Nursing team together with a knowledgeable reception and admin support.

We are seeking an enthusiastic and motivated individual who has proven experience within a primary care setting and preferably proficient in the use of Docman, to undertake clinical coding of hospital/clinic and miscellaneous correspondence within the practice.

Main duties of the job

This role will include daily processing of all incoming correspondence to the surgery, received either physically or electronically by scanning and actioning as necessary using Docman, in order to maintain accurate patient medical records. The ideal candidate will be able to extract the necessary data from correspondence using workflow optimisation and input this via clinical coding using SNOMED-CT, or distribute as needed to other members of the team for action.

About us

Our high-performing team includes nursing staff, paramedics, pharmacists, pharmacy technicians, social prescribers, health & wellbeing coach and a first contact physiotherapist, alongside our dedicated admin and reception team.

We are ideally positioned for easy access from London/Oxford, provide onsite parking and welcome all prospective applicants the opportunity to visit the surgery for a look around and general chat.

Date posted

09 July 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3155-24-0004

Job locations

701 Oxford Road

Reading

RG30 1HG

Job description

Job responsibilities

The Administrator (Clinical Coding) will be required to undertake the following duties;

Maintain and process all incoming and outgoing correspondences adequately and in line with practice procedures

Daily processing of incoming correspondence via post or electronically

Daily scanning of received clinical letters into Docman for processing.

Importation of electronically received clinical letters into Docman for processing.

Distributing clinic letters fairly and according to addressed clinical recipient.

Using workflow optimisation to reduce GP workload through direct processing with no clinical input of a variety of correspondence types i.e. A&E letters, referral letters, if no clinical input is required.

Ensuring all clinical correspondence is correctly filed in electronic patient records, in accordance with letter/department type and dates.

Extraction of relevant data from clinical letters for coding onto electronic patient records, using the clinical code browser to select the most clinically appropriate SNOMED-CT code.

Distribution of all received post to appropriate team members as necessary if not required for clinical coding.

Filing of received clinical correspondence in a correct manner, in accordance with practice policy.

Ensuring clinical letter actions are undertaken in a timely manner, either through distribution of actions to relevant team members, or through direct action from yourself as administrator i.e. booking an appointment or requesting a blood test

To help ensure that services are;

Provided in a timely and efficient way

Responsive to the needs of the patients

Working effectively & efficiently

Additional duties:

Help out in all other admin areas where your line manager identifies support is needed.

General Admin duties where the need arises.

Monitor the practice email, AccuRx online triage and action accordingly.