Job summary
An exciting opportunity has arisen for a highly motivated Medical Secretary to join a friendly, supportive and dedicated team. If you are a reliable, outgoing professional who loves interacting with people on all levels and want to play a crucial role in supporting the primary care sector and growing practice, then you are just the type of candidate for this role.
This position is to work 6-8hrs on a Monday and 6-8hrs on a Wednesday. You would be part of a team of 2 Secretaries.
Main duties of the job
The successful post holder will be responsible for
undertaking a wide range of secretarial and administrative duties to support
the practice.
We are looking for a secretary who can work well
autonomously and as part of a team and have the ability to organise and prioritise
their own workload on a day-to-day basis.
Day in the life of a Medical Secretary
-
Raising e-referrals and bookings, routine, and urgent
referrals
-
Chasing referrals and answering patient queries
via phone
Experience and skills in the following
areas are essential:
-
S1 experience
-
Must have previous experience of Medical
Secretary, including knowledge of choose and book, routine and urgent referrals
and medical notes
-
High attention to detail
-
Flexible
-
The post holder must have good interpersonal and
organisational skills, be able to manage and prioritise heavy workload and be
able to work under pressure, both on their own and as part of a team
-
Computer skills are essential
-
Excellent phone manner
-
Good knowledge and understanding of confidentiality
-
Use own initiative
About us
Poole Town Surgery is a busy practice providing an excellent level of care and service to 4900 patients.
Our staff are friendly, hardworking, caring
individuals who enjoy the challenges of primary care. We have 2 partners, 3 salaried GPs, 1 Practice nurse 1 Healthcare Assistant, Secretary and Reception staff. We are a training practice hosting a GP Registrar, F2 Doctors and Medical Students
Job description
Job responsibilities
Primary key responsibilities
The following are the core responsibilities of the medical
secretary. There may be, on occasions, a requirement to carry out other tasks,
this will be dependent upon factors, such as workload and staffing levels
levels.
- Typing, letters, reports and associated documents as
required.
- Liaising with external agencies, such as hospitals and community
services, ensuring referrals are processed efficiently.
- Managing all enquiries and effective manner.
- Maintaining an accurate referrals Database.
- Actioning, all incoming emails.
- Processing letters as requested.
- Scanning of patient related documents and attaching
scanned documents to patient healthcare records.
- Inputting data into the patients healthcare records as
necessary.
- Processing referrals, using the electronic referral
system (ERS).
- Clinically coding data onto S1.
- Answering incoming phone calls, transferring calls or
dealing with the callers request appropriately.
- Managing all administrative queries as necessary.
- Maintaining a clean, tidy, effective working area at all times
- Supporting all clinical staff with general administrative
tasks as requested.
Job description
Job responsibilities
Primary key responsibilities
The following are the core responsibilities of the medical
secretary. There may be, on occasions, a requirement to carry out other tasks,
this will be dependent upon factors, such as workload and staffing levels
levels.
- Typing, letters, reports and associated documents as
required.
- Liaising with external agencies, such as hospitals and community
services, ensuring referrals are processed efficiently.
- Managing all enquiries and effective manner.
- Maintaining an accurate referrals Database.
- Actioning, all incoming emails.
- Processing letters as requested.
- Scanning of patient related documents and attaching
scanned documents to patient healthcare records.
- Inputting data into the patients healthcare records as
necessary.
- Processing referrals, using the electronic referral
system (ERS).
- Clinically coding data onto S1.
- Answering incoming phone calls, transferring calls or
dealing with the callers request appropriately.
- Managing all administrative queries as necessary.
- Maintaining a clean, tidy, effective working area at all times
- Supporting all clinical staff with general administrative
tasks as requested.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE, mathematics and English (C or above)
Desirable
- NVQ level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of working in healthcare setting as a medical secretary
Desirable
- Experience of administrative duties
- S1 user skills
- Personal qualities
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE, mathematics and English (C or above)
Desirable
- NVQ level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of working in healthcare setting as a medical secretary
Desirable
- Experience of administrative duties
- S1 user skills
- Personal qualities
