Job responsibilities
In accordance with the Practice timetable, as agreed, the post-holder will make him/herself available to undertake a variety of duties including surgery consultations, telephone consultations and queries, triage calls, triage visits, checking and signing of repeat prescriptions and dealing with queries, paperwork, and correspondence in a timely fashion.
Respond to medical problems presented by temporary residents as required.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization.
Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
Screening patients for disease risk factors and early signs of illness.
In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.
To assist in the establishment of appropriate systems to manage common chronic medical conditions.
Completion of clinically related administrative and non-clinical duties needed for the delivery of the service.
Providing counselling and health education.
Refer patients for further opinions and interventions according to Practice protocols.
Recording clear and contemporaneous consultation notes to agreed standards.
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions wherever possible).
Prescribing in accordance with the Practice prescribing formulary whenever this is clinically appropriate.
Participate in training plans of medical students as required.
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Maintaining, monitoring, and updating computer database and management of medical records and practice audits
Ensure that the practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and Enhanced Services.
Participating in the collection and collation of statistics for the preparation of practice reports, performance monitoring and audits
Participating in the auditing of practice activity.
PRACTICE ORGANISATION:
Process and action incoming patient and hospital correspondence
Attendance at in-house meetings, significant event audit meetings and others as deemed necessary
Ensure that the practice complaints system is always adhered to
Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety
Maintain current CPR and anaphylaxis certification
CONFIDENTIALITY:
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.
They may also have access to information relating to the Practice as a business organization. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorized persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy to include.
Providing information regarding immune consent about Hepatitis B status.
Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
Using appropriate infection control procedures, particularly those relating to needle stick injuries, maintaining work areas in a tidy and safe way and free from hazards.
Ensuring that all accidents or dangerous accidents are reported and investigated and follow-up action is taken where necessary.
EQUALITY AND DIVERSITY:
The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include.
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities, and rights.
QUALITY:
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload, and resources.
Communication
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
