Chalkhill Family Practice

GP surgery Receptionist

The closing date is 13 November 2025

Job summary

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. We are a friendly four partners GP surgery in Wembley Park. We share the building with another GP practice, baby health visitor clinics, Podiatry, CLCH and other NHS and community services. Our practice can be accessed by many bus routes, and by Wembley Park underground station.

Main duties of the job

Responsibilities

  • Greet and welcome visitors in a warm and professional manner.
  • Answer phone calls promptly, demonstrating excellent phone etiquette.
  • Manage incoming and outgoing correspondence, including emails and postal mail.
  • Perform clerical duties such as data entry, filing, and maintaining office records.
  • Other duties to do with daily GP surgery work.
  • Support administrative tasks as required by the team.

Qualifications

  • Proven experience in a receptionist or administrative role is preferred.
  • Proficient in using computer systems with strong typing skills.
  • Excellent organisational skills with the ability to prioritise tasks effectively.
  • Strong clerical skills, including attention to detail for data entry tasks.
  • Ability to work independently as well as part of a team.

If you are enthusiastic about providing excellent service and possess the necessary skills, we encourage you to apply for this exciting opportunity!

About us

You will be part of a small friendly team serving a diverse population. Chalkhill Family Practice is within K&W Central Primary Care Network PCN. We provide NHS services. We have multi disciplinary clinical team of GPs, Pharmacists, Social prescribers, Dietician, Health and Wellbeing coaches, practice nurses, Phlebotomists and Health Care Assistants. More information about the practice can be found:https://chalkhillfamilypractice.nhs.uk/

Details

Date posted

09 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3094-25-0000

Job locations

The Welford Centre

113 Chalkhill Road

Wembley

Middlesex

HA9 9FX


Job description

Job responsibilities

  • Using the Medical system EMIS to check and document communications with patients.
  • Greet and welcome visitors in a warm and professional manner.
  • Answer phone calls promptly, demonstrating excellent phone etiquette.
  • Manage incoming and outgoing correspondence, including emails and postal mail.
  • Perform clerical duties such as data entry, filing, and maintaining office records.
  • Other duties to do with daily GP surgery work.
  • Support administrative tasks as required by the team.

Job description

Job responsibilities

  • Using the Medical system EMIS to check and document communications with patients.
  • Greet and welcome visitors in a warm and professional manner.
  • Answer phone calls promptly, demonstrating excellent phone etiquette.
  • Manage incoming and outgoing correspondence, including emails and postal mail.
  • Perform clerical duties such as data entry, filing, and maintaining office records.
  • Other duties to do with daily GP surgery work.
  • Support administrative tasks as required by the team.

Person Specification

Qualifications

Essential

  • Proven experience in a receptionist or administrative role is preferred.
  • Proficient in using computer systems with strong typing skills.
  • Excellent organisational skills with the ability to prioritise tasks effectively.
  • Strong clerical skills, including attention to detail for data entry tasks.
  • Ability to work independently as well as part of a team.

Desirable

  • N/A

Experience

Essential

  • Experience of using the medical system EMIS. Experience of dealing with patients in healthcare setting.

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice
Person Specification

Qualifications

Essential

  • Proven experience in a receptionist or administrative role is preferred.
  • Proficient in using computer systems with strong typing skills.
  • Excellent organisational skills with the ability to prioritise tasks effectively.
  • Strong clerical skills, including attention to detail for data entry tasks.
  • Ability to work independently as well as part of a team.

Desirable

  • N/A

Experience

Essential

  • Experience of using the medical system EMIS. Experience of dealing with patients in healthcare setting.

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chalkhill Family Practice

Address

The Welford Centre

113 Chalkhill Road

Wembley

Middlesex

HA9 9FX


Employer's website

https://chalkhillfamilypractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chalkhill Family Practice

Address

The Welford Centre

113 Chalkhill Road

Wembley

Middlesex

HA9 9FX


Employer's website

https://chalkhillfamilypractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Business Manager

E

02038365030

Details

Date posted

09 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3094-25-0000

Job locations

The Welford Centre

113 Chalkhill Road

Wembley

Middlesex

HA9 9FX


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