Job summary
The post holder will provide comprehensive and high quality efficient patients services in the reception and admn team. The post holder will work in a challenging environment that undergoes constant changes and will need to exercise judgement and use a combination of skills to deal with day-to-day issues. The post holder will be expected to demonstrate a sensitive and caring attitude that is client-focused and maintain a calm and organised approach when working under pressure.
Main duties of the job
- File medical reports, correspondences, results, etc in patient notes according to internal procedures
- Scan clinical letters, reports etc and non-medical papers using software
- Deal with telephone queries from patients appropriately and efficiently
- Participate fully and share knowledge and information in order to achieve team objectives and high quality standards
- Support colleagues and promote good working practices
- Communicate effectively by competent use of email, telephone, and memos according to guidelines
- Handling prescription requests
- Extraction of medical records for GP, Solicitors, Insurance Companies
- Participate in any relevant training to further your skills and knowledge as directed by Practice Manager or GP
- Undertake any other duties as requested when other members of staff are absent
- Patient registration on EMIS Web registration template accurately
- To undertake any training internally or externally
- To efficiently deal with online consultation and triage them appropriately as per internal process
This job description is not meant to be exhaustive and simply gives a broad outline of the duties involved. The post holder will be expected to take on other duties and responsibilities in accordance with the grade. This job description is subject to review and amendment in consultation with the post holder in order to reflect any changes/development of this department.
About us
We are a medium size Practice in the prime location of Finchley area. We are in a purpose built premises. We are operating from this location for over 35 years. We use EMIS Web, accuRx, Test Quest (TQ) and Docman software. We are a small but friendly team of clinicians and non-clinicians.
Details
Date posted
03 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3090-25-0000
Job locations
Ground Floor, Supreme House
300 Regents Park Road
Finchley, London
Middlesex
N3 2JX
Employer details
Employer name
Supreme Medical Centre
Address
Ground Floor, Supreme House
300 Regents Park Road
Finchley, London
Middlesex
N3 2JX
Employer's website
https://www.suprememedicalcentre.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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