Job responsibilities
Under the support and guidance of Pharmacy and Practice staff, and through
a structured rotational training program with Community Pharmacy and General
Practice the post holder will:
develop the knowledge,
skills and competencies to achieve a General Pharmaceutical Council
(GPhC)-accredited course, GPhC-recognised qualification or a GPhC approved
apprenticeship pathway in order to register with the General Pharmaceutical
Council as a Pharmacy Technician
complete
competencies in the workplace to achieve the accredited course / recognised
qualification / apprenticeship and will complete the learning organised by the
training provider using all the allocated weekly study day and study in
personal time.
ensure knowledge,
attitudes and behaviour follow the General Pharmaceutical Council’s Standards
for Pharmacy Professionals during the two-year training programme in order that
they can seek a declaration of competence from supervising pharmacists in all
sectors.
MAIN FUNCTION OF
THE JOB ROLE
· To study for 1
day a week to achieve the Pre-Registration Pharmacy Technician training
programme in the two-year duration and complete the required accredited course
/ recognised qualification / apprenticeship
· To rotate to
Community Pharmacy for a period of training delivered weekly or in a block
(minimum of three months per year) - dispensing, issuing medicines and
counselling patients on how to use their medicines, stock management,
reconciliation of medicines, and Over the Counter sales for minor ailments,
medicines review, and enhanced services e.g., stop smoking services under the
supervision of Pharmacy Staff.
· To rotate to
General Practice for a period of training delivered weekly or in a block
(minimum of three months per year) – responding to a prescription requests,
reviewing hospital discharge/clinical letters and reconciling medication
against current medications highlighting discrepancies under the supervision of
the Pharmacist or Pharmacy Technician Completing audits under the supervision
of a Pharmacist or Pharmacy Technician.
· To gain
knowledge of diseases, basic treatments and the actions and uses of drugs.
· To answer basic
pharmaceutical queries under supervision.
· To learn about
and contribute to the objectives for safe patient care in all workplaces.
· To support team
values to ensure the maintenance of the highest professional standards.
Community
Pharmacy responsibilities:
· To work under
the supervision of the Supervising Pharmacist or Pharmacy Technician at all
times.
· To follow all
workplace Standard Operating Procedures at all times.
· To learn about
Medicines Optimisation and how Pharmacy Technicians contribute to Community
Pharmacy. This will involve a patient facing role.
· To assist the
Pharmacist in retrieving electronic prescriptions (EPS) as per SOPs.
· To receive
prescriptions and ensure they are legal and valid and advise patients on
completing the declaration.
· Use the
Pharmacy computer system to record Patient Medication Records and create
labels.
· Dispense
prescriptions including FP10’s & Private Prescriptions and monitored dosage
systems (MDS)
Issue
prescriptions and counsel patients on how to use their medicines.
To dispose of
returned and unwanted medicationTo record controlled drugs in the CD register and conduct
controlled drug balance checks
To order,
receive, store, and maintain stock.
To support the
community pharmacist with medicines reconciliation in accordance with
protocols, highlighting discrepancies to ensure patients’ medication records
are up to date and liaising with general practice to ensure the correct
medicines are continued following transfer of care.
To complete OTC
sales and recommendations for common minor ailments under the supervision of a
Pharmacist / trained Pharmacy staff.
To support the
Pharmacist to complete Medication Use Reviews (MUR’s), New Medicines Service (NMS)
and Community Pharmacist Consultation Service (CPCS)
To support the
Pharmacist to complete commissioned enhanced services e.g., stop smoking
services, under the supervision of Pharmacy Staff.
To
liaise with General Practice regarding prescription issues.
General Practice
responsibilities’
To work under the
supervision of the Pharmacist/ Practice Manager at all times.
To follow all
workplace Standard Operating Procedures at all times
To learn about
Medicines Optimisation and how Pharmacy Technicians contribute to General
Practice. This will involve working in General Practice in a patient facing
role and with telephone contact.
To use the
surgery computer system to record information & consultations, run searches
and send tasks to other healthcare professionals.
To respond to
prescription requests from community patients, nursing/care home staff,
pharmacy staff and GPs, processing them with 48 hours for routine prescriptions
and same day for urgent prescriptions. This can include re-routing
prescriptions to out of hours pharmacies for same day delivery.
To learn about
and be involved with the use of practice templates to record patient monitoring
for high-risk drugs.
To learn about
and be involved in monitoring blood tests, recalls and reviews using established
protocols and involvement of the appropriate clinician.
To review
hospital discharge notifications / clinical letters and reconcile medication
against current medications, highlighting discrepancies to the pharmacist/
designated GP under supervision of the pharmacist.
help support
practice prescribing budgets by on-going monitoring, audit and analysis of drug
use and support practices in reviewing, developing and enhancing cost-effective
prescribing. This includes staying aware of latest prescribing improvement
targets.
assist
pharmacists / clinical staff help with annual medication reviews e.g., Asthma
assisting with information to ensure prescribing of most cost-effective
formulary product and observing patients have good inhaler technique under supervision.
Conduct regular
audits on medicines storage ensuring local and national guidelines are adhered
to and issues are reported to the appropriate manager.
To ensure
medicines in the surgery are checked and out of date stock is identified and
disposed of in an appropriate and timely manner and disposed of according to
SOPs.
To utilise
resources to promote the reduction of medicines waste.
Conduct face to
face & telephone interventions (as outlined by the pharmacist) with
patients and ensure consultations are recorded and reported to the pharmacist
or designated GP.
To complete
prescribing audits to monitor and analyse individual practice / primary care
network prescribing performance and trends against CCG and national targets,
presenting information and data and identifying priority areas for action.
To support
prescribing clerks by helping with queries relating to prescription requests.
To look
for ways to improve efficiency and safety of the prescription ordering process,
ensuring queries are resolved and scripts issued in line with timeframe in the
practice procedure working with the practice pharmacist.
To participate in
practice clinical meetings, patient participation groups and other meetings to
improve engagement of the role of the Pharmacy Technician within the GP model
and to promote issues relevant to prescribing and medicines optimisation.
To support the
pharmacist in implementing drug withdrawals and alerts e.g., MHRA alerts and
medicine shortages
To document
errors and support process review and improvement to reduce internal and
external error rates in accordance with clinical governance guidelines.
To take
responsibility for specific areas of work or projects as may be agreed from
time to time including contributing towards team goals and objectives.
It is expected
that the post-holder will divide their annual leave entitlement equally (as
reasonable) between the sectors.
To assist
Pharmacy Technicians & General Practice Pharmacists in the completion of
audits as required.
Complete a
General Pharmaceutical Council (GPhC)-accredited course, GPhC-recognised
qualification or a GPhC approved apprenticeship pathway in order to register
with the General Pharmaceutical Council as a Pharmacy Technician using the
online recording systems with the support of colleagues and training provider