Job summary
Are you enthusiastic about providing holistic care
for housebound patients?
Chesterfield and Dronfield PCN are looking for a Healthcare
Assistant to work alongside Community GPs, Advanced Clinical Practitioners, and
other members of a multi-disciplinary team to provide healthcare to our
housebound and care home patients across the PCN footprint. You will also contribute to the development
of Team Up & the Home Visiting service working with other clinicians.
This is an exciting opportunity to be at the forefront of the delivery
of our new Ageing Well model of care Team Up! Derbyshire. The role transcends the traditional health
and social care organisational boundaries.
It will involve true MDT working, building relationships with GP
practices, Community Rapid Response services and Falls services, to help
clinically deliver the service on a day-to-day basis.
Previous applicants do not need to reapply.
Please note we are not an Agenda for Change Organisation.
Interviews will be held face to face, date to be confirmed, at Dunston Innovation Centre.
Main duties of the job
You will be part of a team that leads on medical models of care across primary and community-based settings, in collaboration with multi-professional and multi-organisational colleagues. You will also play a crucial role in step up, step down and anticipatory care through timely assessment, referral, responsive intervention, and care planning.
This is an
evolving role, and the duties and responsibilities may change in accordance
with the developing service and needs for the patients.
About us
Arc Primary Care is the umbrella organisation of the Primary Care Network (PCN) in Chesterfield and Dronfield. Arc Primary Care is an alliance of GP Practices.
We are committed to high-quality collaborative person-centred care. Delivered with integrity and transparency, improving health and well being for all.
Our members consist of 10 GP practices which cover a population of over 102,000 patients. At Arc we are committed to ensuring the sustainability of General Practice (and the time honoured valued of list-based general practice model) and realising the benefits of working together.
In return to working with us we offer:
27 days annual leave increasing to a maximum of 33 days leave plus bank holidays pro rata
NHS pension
1 week pro rata study leave
Access to Well Being Support
Access to Blue light Discount
Job description
Job responsibilities
KEY DUTIES AND RESPONSIBILITIES (Clinical)
- Work as part of Team Ups MDT to provide and monitor care, under direct or indirect supervision.
- Implement and evaluate individual care plans, utilising practical and theoretical knowledge under the direction of a registered practitioner.
- Co carry out environmental assessments and consider need for equipment, including onward referral to appropriate MDT members and ensuring safe use.
- Improve safety and quality of care at every opportunity.
- Perform area specific clinical responsibilities such as:
- Monitoring of physical observations
- Venepuncture
- Long Term Condition Monitoring
- Blood Glucose Monitoring
- Administration of treatment e.g., nebulisers, oral medication.
- Diabetic Foot Checks
- Use appropriate risk assessments, such as NEWS2, in the assessment of patients, to identify patients at risk of deterioration of those that are acutely unwell and require further intervention, e.g., sepsis.
- Undertake assessments and reviews, and care for individuals with dementia, mental health conditions, and learning disabilities.
- Ability to makes judgements which require assessment of facts, e.g., escalating abnormal clinical observations, contraindications, emergency situations, wound care, and deciding on implementation of care programmes where there are a number of options.
- Ensure appropriate escalation to maintain patient safety at all times.
- On the direction of a registered practitioner, refer patients to relevant professionals for specific treatment, advice or support.
- Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence-based care.
- Ensure correct procedures are followed in the event of an incident or accident involving patients, families or members of staff.
- Demonstrate competency of clinical skills evidenced within policies and procedures.
- Participate in clinical supervision.
- Recognise own responsibilities within delegated scope of practice and to refer to others when beyond own scope or competency.
- Provide support and supervision to training nursing associates, healthcare assistants, students, apprentices, and those on learning assignments/placements as required including delegation of tasks suitable to their role.
- Undertake daily risk assessment of clinical situations and completion of incident reports as necessary in accordance with policies.
- Record all interventions and maintain accurate and contemporaneous patient health records in a timely manner.
KEY DUTIES AND RESPONSIBILITIES (Other)
- Support the work of the registered practitioners in the Team Up team to enable them to focus on the more complex clinical care.
- Support the delivery of services to enhance care to care homes, the housebound and frailty population through virtual, telephone, face to face and home visit reviews.
- Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to personalised care colleagues and local community and voluntary sector services.
- Exhibit and maintain a high personal standard of expertise, competence, attitude and behaviour at all times, observing the rules of confidentiality and respecting the patients rights.
- Develop relationships across the PCN to support integration of the role across health and social care including primary care, secondary care, and mental health, and contribute to the delivery of integrated care.
- Maintain excellent communication with patients, relatives, care/residential home staff, and members of the team demonstrating a variety in communication skills in accordance with patient needs. Adapt communication style to meet the needs of the individual and breakdown any existing barriers to communication therefore using appropriate means to convey messages and support the expression of thoughts and ideas.
- Communicate proactively and effectively with all Team Up MDT colleagues, attending and contributing to meetings as required.
- Promote health and well-being to all patients, for example undertaking the NHS health checks.
- Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care.
- Ability to plan and organise own workload for home visits and audits.
- Chaperone patients when required.
- Support the coordination and delivery of MDTs.
- Participate in the collation and recording of information relevant to audit and data analysis.
- Contribute to and embrace the spectrum of clinical governance.
- Maintain responsibility for the identification of continuing educational needs and development and maintain appropriate levels of competency under the supervision of the clinicians. Actively participate in the annual appraisal process and formulate a personal development plan.
- Undertake all mandatory training and induction programs, and any relevant courses associated with the role.
- Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Job description
Job responsibilities
KEY DUTIES AND RESPONSIBILITIES (Clinical)
- Work as part of Team Ups MDT to provide and monitor care, under direct or indirect supervision.
- Implement and evaluate individual care plans, utilising practical and theoretical knowledge under the direction of a registered practitioner.
- Co carry out environmental assessments and consider need for equipment, including onward referral to appropriate MDT members and ensuring safe use.
- Improve safety and quality of care at every opportunity.
- Perform area specific clinical responsibilities such as:
- Monitoring of physical observations
- Venepuncture
- Long Term Condition Monitoring
- Blood Glucose Monitoring
- Administration of treatment e.g., nebulisers, oral medication.
- Diabetic Foot Checks
- Use appropriate risk assessments, such as NEWS2, in the assessment of patients, to identify patients at risk of deterioration of those that are acutely unwell and require further intervention, e.g., sepsis.
- Undertake assessments and reviews, and care for individuals with dementia, mental health conditions, and learning disabilities.
- Ability to makes judgements which require assessment of facts, e.g., escalating abnormal clinical observations, contraindications, emergency situations, wound care, and deciding on implementation of care programmes where there are a number of options.
- Ensure appropriate escalation to maintain patient safety at all times.
- On the direction of a registered practitioner, refer patients to relevant professionals for specific treatment, advice or support.
- Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence-based care.
- Ensure correct procedures are followed in the event of an incident or accident involving patients, families or members of staff.
- Demonstrate competency of clinical skills evidenced within policies and procedures.
- Participate in clinical supervision.
- Recognise own responsibilities within delegated scope of practice and to refer to others when beyond own scope or competency.
- Provide support and supervision to training nursing associates, healthcare assistants, students, apprentices, and those on learning assignments/placements as required including delegation of tasks suitable to their role.
- Undertake daily risk assessment of clinical situations and completion of incident reports as necessary in accordance with policies.
- Record all interventions and maintain accurate and contemporaneous patient health records in a timely manner.
KEY DUTIES AND RESPONSIBILITIES (Other)
- Support the work of the registered practitioners in the Team Up team to enable them to focus on the more complex clinical care.
- Support the delivery of services to enhance care to care homes, the housebound and frailty population through virtual, telephone, face to face and home visit reviews.
- Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to personalised care colleagues and local community and voluntary sector services.
- Exhibit and maintain a high personal standard of expertise, competence, attitude and behaviour at all times, observing the rules of confidentiality and respecting the patients rights.
- Develop relationships across the PCN to support integration of the role across health and social care including primary care, secondary care, and mental health, and contribute to the delivery of integrated care.
- Maintain excellent communication with patients, relatives, care/residential home staff, and members of the team demonstrating a variety in communication skills in accordance with patient needs. Adapt communication style to meet the needs of the individual and breakdown any existing barriers to communication therefore using appropriate means to convey messages and support the expression of thoughts and ideas.
- Communicate proactively and effectively with all Team Up MDT colleagues, attending and contributing to meetings as required.
- Promote health and well-being to all patients, for example undertaking the NHS health checks.
- Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care.
- Ability to plan and organise own workload for home visits and audits.
- Chaperone patients when required.
- Support the coordination and delivery of MDTs.
- Participate in the collation and recording of information relevant to audit and data analysis.
- Contribute to and embrace the spectrum of clinical governance.
- Maintain responsibility for the identification of continuing educational needs and development and maintain appropriate levels of competency under the supervision of the clinicians. Actively participate in the annual appraisal process and formulate a personal development plan.
- Undertake all mandatory training and induction programs, and any relevant courses associated with the role.
- Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Person Specification
Qualifications
Essential
- Associate Practitioner Qualification or willingness to undertake
- NVQ Level 3 in relevant topic
Experience
Essential
- Experience of working in a Primary Care/ community setting
- Extensive experience in supporting and/or organising staff
- Ability to work without direct supervision
- Effective organisational skills
- Excellent communication skills
- Experience of working in teams under appropriate supervision as part of a multidisciplinary team
- Experience in a health care setting
- Experience working in accordance with policy and procedures
Desirable
- Awareness of local and national NHS initiatives and strategy
- Experience of working with unwell patients and have knowledge of long-term conditions
- Good IT skills including knowledge of Microsoft Office, Outlook
- Experience using SystmOne
- Experience of working in a primary care setting
Personal Qualities
Essential
- Flexibility and adaptability within the role
- Holds current UK driving licence with vehicle to use for work purposes
- Ability to work under pressure and timescales
- Strong commitment to working as part of a team
Person Specification
Qualifications
Essential
- Associate Practitioner Qualification or willingness to undertake
- NVQ Level 3 in relevant topic
Experience
Essential
- Experience of working in a Primary Care/ community setting
- Extensive experience in supporting and/or organising staff
- Ability to work without direct supervision
- Effective organisational skills
- Excellent communication skills
- Experience of working in teams under appropriate supervision as part of a multidisciplinary team
- Experience in a health care setting
- Experience working in accordance with policy and procedures
Desirable
- Awareness of local and national NHS initiatives and strategy
- Experience of working with unwell patients and have knowledge of long-term conditions
- Good IT skills including knowledge of Microsoft Office, Outlook
- Experience using SystmOne
- Experience of working in a primary care setting
Personal Qualities
Essential
- Flexibility and adaptability within the role
- Holds current UK driving licence with vehicle to use for work purposes
- Ability to work under pressure and timescales
- Strong commitment to working as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
