Practice manager

Job summary

We are a supportive and friendly practice team, managing two locations: Springfenisco (which includes Springfield and Feniscowles surgeries) and Pringle Street Surgery. This position can either be filled by one full-time Practice Manager overseeing all three sites or divided between two part-time Practice Managers, with one covering Springfenisco and the other Pringle Street Surgery.

The role involves managing and coordinating all aspects of practice functionality, including motivating and leading staff, optimizing operational efficiency, and driving financial performance. The Practice Manager will ensure the practice achieves its long-term strategic objectives within a safe and effective working environment. Through innovative approaches, you will lead the team in promoting Equality, Diversity & Inclusion (ED&I), Safety, Health, Environment & Fire (SHEF), Quality & Continuous Improvement (CI), Confidentiality, Collaborative Working, Service Delivery, and Learning & Development. You will also ensure the practice remains fully compliant with CQC regulations.

Main duties of the job

Thepracticemanageris responsible for:

1. Overseeingthe day-to-dayoperations of the practice, ensuring staff achieve their primary responsibilities

1. Direct line management of staff

1. Managingthe recruitment process for the practice

1. Establishing,reviewingand regularly updatingJob Descriptions and Person Specifications

1. Managingcontracts for services i.e. cleaning, gardening, window cleaning etc

1. Leadingchange and continuous improvement initiatives

1. Coordinatingthe reviewing and updatingofallpracticepolicies and procedures

1. Coordinatingand lead thecompilation of practice reports and the practice development plan(PDP)

1. Developing,implementingand embeddinganefficientbusiness resilience plan (BRP)

1. Managingthe financial elements of the practice

1. Ensuringthe team reach QOF targets(supported by the nursing and administrative leads)

1. Coordinating the practice diary, ensuring meetings are scheduled appropriately

1. Liaisingatexternal meetings

1. The producing of practice newsletters on a quarterly basis

1. Managing the Patient Participation Group

1. Managing all complaintseffectively

1. Ensuring compliance with legislation and deal with disciplinary issues accordingly

1. The management of the premises, including health and safety aspects such as risk assessments and mandatory training

1. Managing the practice IT system, delegating staff to act as administrators.

1. Ensuring all staff have theappropriate levelof training

1. Maintaining the practice and NHS choices websites

About us

We are a 3 partner group of practices, with a combined patient list of approx 6800. We pride ourselves on quality clinical care, and work well as a close knit team. We are a training practice, with FY2 and GPST doctors, alongside an admin team, receptionist, HCA, clinical pharmacist and practice nursing staff.

We would encourage candidate to visit the practice and speak with the partners or current practice manager to get a feel for the place.