Job summary
Bay Medical Group are recruiting for a part time administrator to work as part of the Medicine Management Team at Heysham Primary Care Centre.
This is a 12 month fixed term position to cover maternity leave.
This position is for 18 hours per week, working 8am till 2pm Monday, Wednesday and Friday.
Interviews will be on the 15th September 2025.
Main duties of the job
To work as part of the Medicines Management Team to enable the Practice to offer quality patient care.
To issue prescriptions as requested and maintain information in patient computer records.
To work in line with the MMT Protocol / Flow chart.
Undertake a variety of administrative duties to assist the smooth running of the practice.
About us
Bay Medical Group is a single, at scale provider of general practice services to the population of Morecambe and Heysham. We have 5 sites across the town and have a patient population of c54,000. We have an established Bay Primary Care Network (PCN) and work closely with other service providers and voluntary sector to improve the health and wellbeing of our local population.
Working for us we can offer you:
- A comprehensive induction to the role and training plan
- Access to the NHS Pension Scheme
- Possible career development in customer service, health care and administration
- 25 days annual leave, increasing to 30 days (exclusive of public holidays)
- Access to Occupational Sick Pay scheme after one year.
- Access to NHS discount scheme
- Cycle to work scheme
For further information about the benefits of working for us visit https://www.baymedicalgroup.co.uk/benefits.
Bay Medical Group - for happier, healthier people
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Job description
Job responsibilities
MAJOR
DUTIES
Management
of prescribing records
Ensure
that all requests for repeat prescriptions on EPS are actioned, where possible,
within two working days.
Check
that all repeat items requested are due to be issued.
Any
items not on repeat prescription that are requested by a patient need to be
managed in line with MMT Protocol / Flow Chart.
Add
items as requested for Dressings/ Nutrition and Ostomy purposes.
Synchronisation
of items on repeat prescription.
Liaising
with Local Pharmacies
Manage
incoming MMT phonelines (Patient/Pharmacy/Internal)
Action
EMIS Access Pharmacy emails and Accurx requests.
Supporting
BMG colleagues with queries where appropriate
Use
Standard Operating Procedures (SOPs) to Issue holiday prescriptions.
Check
Gap in Issue / Medicine Compliance following (SOPs)
Manage
Drugs Cabinet for Emergency Trolley/Site use.
Communicate
effectively with our patients via digital and non-digital platforms.
Job description
Job responsibilities
MAJOR
DUTIES
Management
of prescribing records
Ensure
that all requests for repeat prescriptions on EPS are actioned, where possible,
within two working days.
Check
that all repeat items requested are due to be issued.
Any
items not on repeat prescription that are requested by a patient need to be
managed in line with MMT Protocol / Flow Chart.
Add
items as requested for Dressings/ Nutrition and Ostomy purposes.
Synchronisation
of items on repeat prescription.
Liaising
with Local Pharmacies
Manage
incoming MMT phonelines (Patient/Pharmacy/Internal)
Action
EMIS Access Pharmacy emails and Accurx requests.
Supporting
BMG colleagues with queries where appropriate
Use
Standard Operating Procedures (SOPs) to Issue holiday prescriptions.
Check
Gap in Issue / Medicine Compliance following (SOPs)
Manage
Drugs Cabinet for Emergency Trolley/Site use.
Communicate
effectively with our patients via digital and non-digital platforms.
Person Specification
Other
Desirable
- Flexible with overtime to meet the needs of the business.
Characteristics
Essential
- Focussed on delivering a quality service.
- Can function under pressure.
- Understanding of confidentiality.
- Confident with delegated responsibility.
- Good attendance/ time keeping record.
- Physically able to undertake responsibilities of the role.
- Presentable and tidy appearance.
Experience
Essential
- Proficient in use of Microsoft Word, Outlook.
- Operating as part of a team.
Desirable
- Working in a Primary Care setting.
- Customer Service.
- Knowledge of medication & Medical Terminology.
Skills
Essential
- Excellent communication skills.
- Confident working with people face to face and over the telephone.
- Keyboard skills for regular use of computer systems.
- Organisational skills.
- Accuracy.
- Mentally and emotionally able to deal with the demands of the role e.g. distressed patients/ pressurised environment
Desirable
- Knowledge of medical terminology.
- Use of EMIS system.
Qualifications
Essential
Desirable
Person Specification
Other
Desirable
- Flexible with overtime to meet the needs of the business.
Characteristics
Essential
- Focussed on delivering a quality service.
- Can function under pressure.
- Understanding of confidentiality.
- Confident with delegated responsibility.
- Good attendance/ time keeping record.
- Physically able to undertake responsibilities of the role.
- Presentable and tidy appearance.
Experience
Essential
- Proficient in use of Microsoft Word, Outlook.
- Operating as part of a team.
Desirable
- Working in a Primary Care setting.
- Customer Service.
- Knowledge of medication & Medical Terminology.
Skills
Essential
- Excellent communication skills.
- Confident working with people face to face and over the telephone.
- Keyboard skills for regular use of computer systems.
- Organisational skills.
- Accuracy.
- Mentally and emotionally able to deal with the demands of the role e.g. distressed patients/ pressurised environment
Desirable
- Knowledge of medical terminology.
- Use of EMIS system.
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
