Job summary
Bay Medical group are recruiting for a Medicine Management Team Leader. In this role the successful candidate will work closely with the MMT Operational Manager to provide day to day oversight and running of the MMT. The post holder will be responsible for supporting efficient and comprehensive management provision ensuring that areas identified as potential risk to service continuation are reported to the MMT Operational Manager.
This is a fixed term role to cover maternity leave.
The working hours for the role will be 20 hours per week.
The working pattern for the role will be: 8am until 1pm Monday, Tuesday, Wednesday and Friday. Location for this role will be split between Heysham Primary Care Centre and York Bridge Surgery.
Interview date: Week Commencing 25th August 2025.
Main duties of the job
To be an active member of the Practice Team of
Managers and manage delegated tasks for the day to day running of MMT.
To
be responsible for ensuring that HR administration is complete; to include
sickness recording, return to work interviews.
To
effectively manage annual leave and staff rota ensuring that services are
maintained safely and within minimum operating levels.
Support
MMT Operational Manager with line management of MMT including performance
management and monitoring, training, disciplinary matters, updating
contracts/job descriptions.
Manage
the appraisals and 6 month reviews for the Medicine management officers
and senior medicine management officers.
To
arrange team meetings and take minutes; ensure attendees are notified and
invites sent.
Record
overtime accurately and in a timely manner for Finance to action.
Be
involved in scheduling induction with MMT for new starters.
Ensure
MMT are up to date with mandatory training.
Collate
and monitor workload statistics, taking action where required to ensure
agreed targets set out in the BMG Business Plan are being met.
To
undertake appropriate tasks as delegated by the Operational Manager
Involvement
in recruitment of staff with Operational Manager.
About us
Bay Medical Group is proud to be the general practice serving the population of Morecambe and Heysham. We operate out of 5 sites and deliver general medical services to c54,000 patients.
BMG are a single at scale provider in a distinct geographical area with an establish Primary Care Network (PCN) for Morecambe and Heysham.
We offer:
- A comprehensive induction which introduces you to Bay Medical Group, how we work and our wonderful staff
- 25 days annual leave, increasing to 30 days (exclusive of public holidays)
- Occupational Sick Pay scheme after one year
- Access to NHS Pension, Discount and Cycle to Work schemes
- Regular wellbeing events such as away days and social outings
We reserve the right to close this vacancy early should we received sufficient applications before the published closing date. To avoid missing out, we encourage you to apply as soon as possible.
Job description
Job responsibilities
To be an active member of the Practice Team of
Managers and manage delegated tasks for the day to day running of MMT.
To
be responsible for ensuring that HR administration is complete; to include
sickness recording, return to work interviews.
To
effectively manage annual leave and staff rota ensuring that services are
maintained safely and within minimum operating levels.
Support
MMT Operational Manager with line management of MMT including performance
management and monitoring, training, disciplinary matters, updating
contracts/job descriptions.
Manage
the appraisals and 6 month reviews for the Medicine management officers
and senior medicine management officers.
To
arrange team meetings and take minutes; ensure attendees are notified and
invites sent.
Record
overtime accurately and in a timely manner for Finance to action.
Be
involved in scheduling induction with MMT for new starters.
Ensure
MMT are up to date with mandatory training.
Collate
and monitor workload statistics, taking action where required to ensure
agreed targets set out in the BMG Business Plan are being met.
To
undertake appropriate tasks as delegated by the Operational Manager
Involvement
in recruitment of staff with Operational Manager.
Communication
The post-holder should recognize the importance of
effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers,
recognising the need for alternative methods of communication to overcome
different levels of understanding, cultural background, and preferred ways of
communicating.
Communicate effectively with outside agencies.
Management
To ensure the team follow established protocols and
procedures in line with established standard operational procedures (SOPs)
To act as a role model for staff and where
appropriate undertake wellbeing conversations.
Report in a timely manner significant potential and
actual challenges to MMT Operational Manager promoting a problem-solving
approach.
Job description
Job responsibilities
To be an active member of the Practice Team of
Managers and manage delegated tasks for the day to day running of MMT.
To
be responsible for ensuring that HR administration is complete; to include
sickness recording, return to work interviews.
To
effectively manage annual leave and staff rota ensuring that services are
maintained safely and within minimum operating levels.
Support
MMT Operational Manager with line management of MMT including performance
management and monitoring, training, disciplinary matters, updating
contracts/job descriptions.
Manage
the appraisals and 6 month reviews for the Medicine management officers
and senior medicine management officers.
To
arrange team meetings and take minutes; ensure attendees are notified and
invites sent.
Record
overtime accurately and in a timely manner for Finance to action.
Be
involved in scheduling induction with MMT for new starters.
Ensure
MMT are up to date with mandatory training.
Collate
and monitor workload statistics, taking action where required to ensure
agreed targets set out in the BMG Business Plan are being met.
To
undertake appropriate tasks as delegated by the Operational Manager
Involvement
in recruitment of staff with Operational Manager.
Communication
The post-holder should recognize the importance of
effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers,
recognising the need for alternative methods of communication to overcome
different levels of understanding, cultural background, and preferred ways of
communicating.
Communicate effectively with outside agencies.
Management
To ensure the team follow established protocols and
procedures in line with established standard operational procedures (SOPs)
To act as a role model for staff and where
appropriate undertake wellbeing conversations.
Report in a timely manner significant potential and
actual challenges to MMT Operational Manager promoting a problem-solving
approach.
Person Specification
Qualifications
Essential
- Recognised qualification (certificate or above) in management or equivalent level or knowledge gained through experience.
- GCSE Maths
- GCSE English
Desirable
- NVQ or supervisory/ Management experience.
Experience
Essential
- Patient or customer facing service experience.
- Experience in line managing staff and supervision.
- Managed in a changing environment.
- Evidence of continuing professional development
Desirable
- Management experience (preferably in primary care)
- Experience of implementing policies and protocols Knowledge of MMT
Skills
Essential
- Excellent communication skills
- Ability to prioritise and work in fast paced environment.
- Confident working with people face-to-face and over the telephone.
- Ability to lead and motivate a team.
- Capable of managing/ liaising within a multidisciplinary team.
- Ability to work with clinicians and senior managers.
- Numerate and IT literate (capable of producing own reports/ documents/ presentations etc. as appropriate).
- Able to forward plan and schedule work for self and others.
- Able to work within agreed parameters.
- Strong organisational skills
Desirable
- Knowledge and experience of NHS/GP procedures and policies.
- Knowledge and experience of EMIS
Characteristics
Essential
- Focussed on delivering a quality service.
- Can function under pressure.
- Understanding of confidentiality.
- Self-motivated and positive outlook.
- Good attendance/ time keeping record.
- Physically able to undertake the role.
- Presentable and tidy appearance.
- Ability to maintain periods of prolonged concentration.
Other
Essential
- Ability to travel across sites.
- Flexible to provide cover and work across sites.
Desirable
Person Specification
Qualifications
Essential
- Recognised qualification (certificate or above) in management or equivalent level or knowledge gained through experience.
- GCSE Maths
- GCSE English
Desirable
- NVQ or supervisory/ Management experience.
Experience
Essential
- Patient or customer facing service experience.
- Experience in line managing staff and supervision.
- Managed in a changing environment.
- Evidence of continuing professional development
Desirable
- Management experience (preferably in primary care)
- Experience of implementing policies and protocols Knowledge of MMT
Skills
Essential
- Excellent communication skills
- Ability to prioritise and work in fast paced environment.
- Confident working with people face-to-face and over the telephone.
- Ability to lead and motivate a team.
- Capable of managing/ liaising within a multidisciplinary team.
- Ability to work with clinicians and senior managers.
- Numerate and IT literate (capable of producing own reports/ documents/ presentations etc. as appropriate).
- Able to forward plan and schedule work for self and others.
- Able to work within agreed parameters.
- Strong organisational skills
Desirable
- Knowledge and experience of NHS/GP procedures and policies.
- Knowledge and experience of EMIS
Characteristics
Essential
- Focussed on delivering a quality service.
- Can function under pressure.
- Understanding of confidentiality.
- Self-motivated and positive outlook.
- Good attendance/ time keeping record.
- Physically able to undertake the role.
- Presentable and tidy appearance.
- Ability to maintain periods of prolonged concentration.
Other
Essential
- Ability to travel across sites.
- Flexible to provide cover and work across sites.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
