Operations Coordinator

Job description

Job responsibilities

The Elms are looking for an Operations Coordinator, to join our friendly supportive GP Surgery Team. This important staff member, will be responsible for parts of the day to day operating of the practice, including IT support, Admin Support and troubleshooting. The team member will also work closely with the relevant ITS. EMIS, ICB and other external contacts as well as the Managing Partner and Admin Manager.

Essential attributes required:

• Worked in a healthcare setting
• Experienced in EMIS, Accurx, Ardens, GPTeamNet
• Ability to recognise opportunities to enhance service delivery
• Excellent communication skills to include written, oral and presenting
• Strong IT skills
• Exemplary troubleshooting skills
• PA experience
• Excellent literacy and numeracy skills
• Educated to A-level/equivalent or higher with relevant experience

Responsibilities

• Smooth running of the practice
• Onboarding and off boarding staff from clinical system, computers, GPTN and other related IT systems used by the practice
• Coordinating practice and external meetings
• Taking minutes, creating templates, diary management support
• Supporting BP with creating practice procedures and pathways
• Troubleshooting IT issues for the practice and staff members
• Coordinating with medical students, onboarding, creating rotas
• PPG practice champion
• Accurx, Ardens, Pinnacle and other related software support
• Supporting Admin Manager and Managing Partner
• PIDS and practice website
• Coordinating winter vaccinations via Accubook and EMIS

Person Specification

Experience

Essential

• - Worked in a healthcare setting
• - Experienced in EMIS, Accurx, Ardens, GPTeamNet
• - Ability to recognise opportunities to enhance service delivery
• - Excellent communication skills, written, oral and presenting
• - Strong IT skills - generic
• - Exemplary troubleshooting skills
• - PA experience
• - Excellent literacy and numeracy skills

Desirable

• - Educated to A-level/equivalent or higher with relevant experience
• - Taking minutes, creating templates, diary management support
• Accurx, Ardens, Pinnacle

Qualifications

Essential

• GCSE grade A to D in English and Maths
• Experienced in healthcare sector

Desirable

• A-levels
• Worked in a Doctors Surgery using EMIS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Elms Surgery

Address

38 The Avenue

Watford

Hertfordshire

WD17 4NT

Employer's website

https://www.theelmssurgery.co.uk (Opens in a new tab)