Job summary
Barnet PCN5 are looking to recruit a full-time Care Coordinator to work within the PCN Management team.This post will be key in supporting clinicians with the booking and maintaining of their clinics, as well as providing support to patients attending for appointments.
Main duties of the job
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Supporting the booking of clinicians clinics
- Enter patient information on to the clinical system as required.
About us
Barnet PCN5, is a group of 6 GP Practices working together with a range of local providers to offer more personalised and coordinated health care to the 50,000 patient population of its Primary Care Network.
Job description
Job responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Supporting the booking of clinicians clinics
- Enter patient information on to the clinical system as required.
- Follow protocols for locking up the Practice, safely and securely
Job description
Job responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Supporting the booking of clinicians clinics
- Enter patient information on to the clinical system as required.
- Follow protocols for locking up the Practice, safely and securely
Person Specification
Qualifications
Essential
- A good standard of education is required, including Maths and English.
- IT literacy will also be important, including familiarity with Microsoft packages and Primary Care clinical systems.
Experience
Essential
- The ideal candidate will have experience of working within an Administrative role within Primary Care and be familiar with the EMIS clinical system.
Person Specification
Qualifications
Essential
- A good standard of education is required, including Maths and English.
- IT literacy will also be important, including familiarity with Microsoft packages and Primary Care clinical systems.
Experience
Essential
- The ideal candidate will have experience of working within an Administrative role within Primary Care and be familiar with the EMIS clinical system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Phoenix Practice
Address
7 Brampton Grove
Hendon
NW4 4AE
