Job responsibilities
JOB
DESCRIPTION
EMPLOYEE
NAME:
JOB
TITLE: Domestic
Assistant
REPORTS TO: Practice Manager
GP
in Charge of Personnel
Job
Summary
The Domestic Assistant's are to ensure a clean environment for patient care in accordance with
health and safety requirements, NHS National Specification of Cleaning
Standards and COSHH
Duties
·
Duties include but are not limited to Vacuum cleaning, damp
mopping of floors, damp dusting of furniture/fittings, cleaning of mirrors and
internal glass, sanitary ware e.g. sinks, toilets, washing of tiled surfaces
and paintwork, high dusting of walls and ceilings, floor maintenance etc
·
Safely empty and clean all clinical and commercial waste
bins, secure and transport waste safely to the designated waste disposal area
·
Carry out periodic cleaning, according to the required
schedule
·
Correctly and safely use equipment as necessary to provide
the service
·
Ensure all equipment used in the delivery of duties is
cleaned regularly and maintained in a safe manner
·
Supply and replenishment of consumables i.e. paper towels,
toilet tissue etc whilst ensuring that cleaning stock is controlled and
supplied to a level that meets customer needs
·
Adhere to the national colour coding system for work
undertaken in accordance with current NHS National Standards as detailed in the
Domestic Assistant Manual
·
Remove and clearly label faulty equipment and notify the
supervisor. Record any damage to building fabric and report immediately
·
Ensure that all equipment and materials are used and stored
safely in compliance with COSHH
·
Where appropriate open or ensure the building or work area
is secure on leaving i.e. windows, doors and exits are secured appropriately
Confidentiality:
- In the
course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other
matters. They do so in confidence
and have the right to expect that staff will respect their privacy and act
appropriately
- In the
performance of the duties outlined in this job description, the
post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare
workers. They may also have access
to information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly
confidential
- Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will promote and manage their own
and others’ health and safety and infection control as defined in the practice
Health & Safety policy and the practice Infection Control policy and
published procedures. This will include
(but will not be limited to):
·
Using personal security systems within the
workplace according to practice guidelines.
·
Awareness of national standards of infection
control and cleanliness and regulatory / contractual / professional
requirements, and good practice guidelines.
·
Responsible for the correct and safe
management of the specimens process including collection, labelling, handling,
use of correct and clean containers, storage and transport arrangements.
·
Safe management of sharps procedures
including use, storage and disposal.
·
Using appropriate infection control
procedures, maintaining work areas in a tidy, clean and sterile, and safe way,
free from hazards. Initiation of remedial
/ corrective action where needed or escalation to responsible management.
·
Actively identifying, reporting, and
correction of health and safety hazards and infection hazards immediately when
recognised.
·
Undertaking periodic infection control
training (minimum annually).
·
Maintenance of sterile environments.
Equality and diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
- Acting in a
way that recognizes the importance of people’s rights, interpreting them
in a way that is consistent with practice procedures and policies, and
current legislation
- Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in
a manner which is welcoming to and of the individual, is non-judgmental
and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
- Participation
in an annual individual performance review, including taking
responsibility for maintaining a record of own personal and/or
professional development
- Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work
Quality:
The
post-holder will strive to maintain quality within the practice, and will:
- Alert other
team members to issues of quality and risk
- Assess own
performance and take accountability for own actions, either directly or
under supervision
- Contribute
to the effectiveness of the team by reflecting on own and team activities
and making suggestions on ways to improve and enhance the team’s
performance
- Work
effectively with individuals in other agencies to meet patients’ needs
- Effectively
manage own time, workload and resources
Communication:
The post-holder should recognise the
importance of effective communication within the team and will strive to:
- Communicate
effectively with other team members
- Communicate
effectively with patients and carers
- Recognise
people’s needs for alternative methods of communication and respond
accordingly
Contribution to the implementation of
services:
The
post-holder will:
- Apply
practice policies, standards and guidance
- Discuss with
other members of the team how the policies, standards and guidelines will
affect own work
- Participate
in audit where appropriate