Business Support Administrator

Job description

Job responsibilities

Carry out daily processing of the lab results received into the practice workflow following a clinical protocol.

Lead on the processing of all medical reports according to the policies and timescales for completion.

To assist with the operation of the chronic disease recall system.

To assist with clinical audits and recall systems.

Ensure that IT upgrades are performed across the practice, supporting other teams when required.

Provide support to all teams with IT related input.

Maintain the practice asset register, including accurate record keeping of decommissioned equipment.

Working with the management team to support the implementation of new procedures and review of existing procedures.

Managing new patient records, summarising and coding.

To assist management team with Health and Safety checks etc.

To assist management team with all general administrative day to day tasks.

Person Specification

Qualifications

Essential

• Maths and English grade c or above.
• Competent user of IT systems

Qualities

Essential

• Ability to relate well to others, patients and carers, staff, managers and other professionals
• Be flexible and able to adapt in allocation of work at short notice
• Able to work as part of a team
• Ability to work under pressure in a busy environment and able to multi-task.

Motivation

Essential

• Ability to work unsupervised and as part of a team
• Willingness to undertake appropriate training

Experience

Essential

• Excellent communication skills
• Able to manage work load and time
• Experience of dealing with the public and with sensitive and confidential information
• Competent user of IT systems and software programmes such as outlook, work, excel and powerpoint

Desirable

• Previous experience of working in a similar role in a GP practice
• experience of using EMIS, docman and iGPR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Colliery Practice

Address

60 Hednesford Street

Cannock

Staffordshire

WS11 1DJ

Employer's website

https://www.thecollierypractice.co.uk/ (Opens in a new tab)