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GP Receptionist Part time

Loughton Health Centre

The closing date is 14 May 2025

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Job summary

We are looking for a part time receptionist to join our existing friendly team on a part time basis accross 5 days per week.

Main duties of the job

  • Answer telephone and direct calls to appropriate person or take messages from patients and outside agencies.
  • Review and action incoming E Mails and forward and respond as appropriate.
  • Send text messages via the clinical system to patients.
  • Book appointments with all doctors and other clinicians holding clinics, personally or by telephone, and make any necessary changes advised.
  • Complete necessary computer process for patients on arrival for appointments, if applicable
  • Liaise with hospitals, laboratories, medical records department, x-ray department, and others, in order to obtain required information for doctors.

About us

We are a busy 4 partner general practice with a long standing exisitng friendly support team.

We are located in the heart of Loughton with good local transport links

Date posted

01 May 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3011-25-0001

Job locations

Loughton Health Centre

The Drive

Loughton

Essex

IG10 1HW


Job description

Job responsibilities

Be responsible to the Reception Manager

Act as a chaperone during consultation at a doctors request

Answer telephone and direct calls to appropriate person or take messages from patients and outside agencies.

Review and action incoming E Mails and forward and respond as appropriate.

Book emergency ambulance transport for patients as authorised by doctors.

Book and log all requests for home visits and liaise with duty doctor as necessary.

Send text messages via the clinical system to patients.

Open and/or secure the premises as necessary.

Job description

Job responsibilities

Be responsible to the Reception Manager

Act as a chaperone during consultation at a doctors request

Answer telephone and direct calls to appropriate person or take messages from patients and outside agencies.

Review and action incoming E Mails and forward and respond as appropriate.

Book emergency ambulance transport for patients as authorised by doctors.

Book and log all requests for home visits and liaise with duty doctor as necessary.

Send text messages via the clinical system to patients.

Open and/or secure the premises as necessary.

Person Specification

Experience

Essential

  • Experience of working in a busy office environment and working with
  • the public
  • Basic computer knowledge willing to expand that knowledge
  • An understanding of the NHS
  • Numerate and literate with legible handwriting
  • Ability to remain calm under duress
  • Good telephone manner

Desirable

  • Ability to occasionally work flexible hours or provide cover
  • for extra shifts
  • Ability to multi-task and work within a team
  • Knowledge of EMIS Web clinical system
Person Specification

Experience

Essential

  • Experience of working in a busy office environment and working with
  • the public
  • Basic computer knowledge willing to expand that knowledge
  • An understanding of the NHS
  • Numerate and literate with legible handwriting
  • Ability to remain calm under duress
  • Good telephone manner

Desirable

  • Ability to occasionally work flexible hours or provide cover
  • for extra shifts
  • Ability to multi-task and work within a team
  • Knowledge of EMIS Web clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Loughton Health Centre

Address

Loughton Health Centre

The Drive

Loughton

Essex

IG10 1HW


Employer's website

https://loughtonhealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Loughton Health Centre

Address

Loughton Health Centre

The Drive

Loughton

Essex

IG10 1HW


Employer's website

https://loughtonhealthcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Wendy

wendy.grange@nhs.net

Date posted

01 May 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3011-25-0001

Job locations

Loughton Health Centre

The Drive

Loughton

Essex

IG10 1HW


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