Lakeside Healthcare Group

Practice Manager

The closing date is 12 April 2026

Job summary

Are you a dynamic leader with a passion for primary care?

Join our vibrant and forward-thinking team as our new Practice Manager and help shape the future of healthcare delivery in our community. If you're looking for a rewarding career where you can truly make a difference, this is the opportunity for you

About Us:

Hereward Medical Practice is a well established, highly regarded GP surgery at the heart of the Bourne community in Lincolnshire. We provide high quality, compassionate care to our population of around 12,500 patients and are proud of the strong, positive relationships we have built over many years including with our engaged and supportive Patient Participation Group.

As a modern, forward thinking partnership of five GPs, we place a high value on collaboration, innovation, and continuous improvement. Following the planned retirement of several partners, the newly formed partnership continues to develop with confidence and clarity of purpose. With our current Practice Manager stepping down after a long and highly valued tenure, we are seeking an accomplished and forward looking successor who can provide strong leadership, support and develop our teams, and ensure the continued delivery of the excellent patient experience for which the practice is well known.

Bourne is a wonderful place to live and work, with welcoming neighbourhoods, good schools, and excellent transport links to Peterborough and London.

Main duties of the job

As our Practice Manager, you will be at the heart of everything we do. You will lead a dedicated team, oversee the practice's daily operations, and ensure that every aspect of the practice runs smoothly. Your role will be pivotal in driving positive change and elevating our service delivery.

Key Responsibilities:

Leadership: Inspire, motivate, and support our team of clinicians and administrative staff.

Operational Management: Oversee daily operations, including finance, human resources, IT systems, and our onsite dispensary, to ensure efficient workflows.

Patient Care: Uphold our commitment to delivering an exceptional patient experience.

Continuous Improvement:Monitor performance, implement initiatives, and help us meet NHS targets and KPIs

Strategic Leadership:Collaborate with practice partners to influence the future direction of our services.

Why join us?

Make a Difference: Play an instrumental role in shaping healthcare experiences for our community and ensuring optimal patient care.

Career Development: We prioritise staff development and provide opportunities for professional growth, equipping you with the necessary tools and support.

Supportive Environment: Become part of a caring, dedicated team that values the well-being of both patients and colleagues.

Work-Life Balance: We recognise the importance of balancing work and personal life and offer flexibility to support you in both areas.

About us

Lakeside Healthcare is a new type of NHS General Practice which builds upon and celebrates all that is great about traditional primary care services by investing in people, facilities and equipment, to provide services which are more accessible, more convenient and more diverse within the local community.

Our values:

Caring & Respect:We genuinely care about people and work together to support both our patients and our teams. Everything we do is guided by putting patients first and treating everyone with respect and compassion.

Teamwork & Quality:We collaborate, share learning, and value input from our patients, stakeholders, and each other. By working together and continually improving, we make informed decisions that help us deliver the highest-quality service.

Being part of Lakeside Healthcare means that as a Practice Manager, you benefit from the support of our inhouse HR, Finance, Communications, and Executive teams. Youll also have a strong peer support network, including fellow Practice Managers, our Head of Nursing, HR Manager, and a dedicated team of Digital and Transformation Managers.

Working with us will enable you to have a voice in how our organisation delivers primary care services to circa 170,000 patients.

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

Details

Date posted

19 March 2026

Pay scheme

Other

Salary

£47,143.78 to £54,554.61 a year Dependent on Experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3007-26-0046

Job locations

Hereward Group Practice

Exeter Street

Bourne

Lincolnshire

PE10 9XR


Job description

Job responsibilities

We are seeking a candidate with extensive experience, enthusiasm, and vision for the role. You should be a natural leader who thrives in a fast-paced environment and can inspire others to excel. Ideally, you will have a background in primary care management, but a genuine passion for healthcare and a desire to positively impact patients lives are essential.

Ready to Make an Impact?

If you're a motivated, experienced, and innovative leader looking to make a lasting impact in primary care, we'd love to hear from you!

If you would like to talk to us about the role please contact Emma Downs, Operations Director (emma.downs@nhs.net).Informal Practice visits can also be arranged.

Please see a full job description and person specification attached.

Job description

Job responsibilities

We are seeking a candidate with extensive experience, enthusiasm, and vision for the role. You should be a natural leader who thrives in a fast-paced environment and can inspire others to excel. Ideally, you will have a background in primary care management, but a genuine passion for healthcare and a desire to positively impact patients lives are essential.

Ready to Make an Impact?

If you're a motivated, experienced, and innovative leader looking to make a lasting impact in primary care, we'd love to hear from you!

If you would like to talk to us about the role please contact Emma Downs, Operations Director (emma.downs@nhs.net).Informal Practice visits can also be arranged.

Please see a full job description and person specification attached.

Person Specification

Experience

Essential

  • Proven Management Experience within a healthcare setting
  • Significant and demonstrable experience in a staff management position
  • Experience of working within NHS or similar fast paced environment
  • Experience of managing confidential information and data
  • Proven experience of managing governance systems and processes
  • Working knowledge of UK & European Employment Law
  • Experience of clerical and administrative work including setting up new systems and managing change

Desirable

  • Experience of working as a GP practice manager
  • Working knowledge of the NHS and general practice
  • Experience using our clinical database SystmOne

Qualifications

Essential

  • Educated to a Degree level or Equivalent
  • Finance, Business or Management Qualification

Desirable

  • Diploma in Primary Care Management
  • MBA or equivalent
Person Specification

Experience

Essential

  • Proven Management Experience within a healthcare setting
  • Significant and demonstrable experience in a staff management position
  • Experience of working within NHS or similar fast paced environment
  • Experience of managing confidential information and data
  • Proven experience of managing governance systems and processes
  • Working knowledge of UK & European Employment Law
  • Experience of clerical and administrative work including setting up new systems and managing change

Desirable

  • Experience of working as a GP practice manager
  • Working knowledge of the NHS and general practice
  • Experience using our clinical database SystmOne

Qualifications

Essential

  • Educated to a Degree level or Equivalent
  • Finance, Business or Management Qualification

Desirable

  • Diploma in Primary Care Management
  • MBA or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lakeside Healthcare Group

Address

Hereward Group Practice

Exeter Street

Bourne

Lincolnshire

PE10 9XR


Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)


Employer details

Employer name

Lakeside Healthcare Group

Address

Hereward Group Practice

Exeter Street

Bourne

Lincolnshire

PE10 9XR


Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

19 March 2026

Pay scheme

Other

Salary

£47,143.78 to £54,554.61 a year Dependent on Experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3007-26-0046

Job locations

Hereward Group Practice

Exeter Street

Bourne

Lincolnshire

PE10 9XR


Supporting documents

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