Job summary
Lakeside Healthcare is looking for an experienced Clinical Quality &
Governance Manager to lead our governance, quality improvement, and regulatory
compliance agenda across multiple sites. This is a pivotal role for a motivated
and collaborative leader who is passionate about driving continuous improvement
and ensuring the highest standards of patient care.
Reporting
directly to the Medical Director and working in close partnership with the GP clinical
leads and Head of Nursing the post holder will support the strategic direction
and provide hands-on leadership for our clinical quality and governance functions
acting as the primary contact for all clinical quality and governance issues.
This is a
unique opportunity to develop and deliver robust governance and quality
framework, drive quality improvement programmes, clinical audits and regulatory
compliance.
The post
holder will promote a culture of safety, transparency and learning across
multidisciplinary teams providing professional leadership, training, and
support to colleagues at all levels.
This role offers a unique opportunity to make a real
impact on quality and patient safety across one of the largest GP partnerships
in the UK.
Main duties of the job
- Clinical
Governance and Quality Assurance
- Regulatory
Compliance
- Patient
Safety and Incident Management
- Policy,
regulation and risk management
- Audit
monitoring and data analysis
About us
Lakeside Healthcare is a large GP
partnership that provides NHS care for around 170,000 patients across
Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We are made of
eight GP practices across 14 sites that are part of their local communities.
We work together as practices to
provide resilience, sharing learning and professional back-office support
services.
Our most important asset is our
people, who provide care for our patients and help run our surgeries smoothly.
We employ over 500 clinical and non-clinical staff, and we invest in training
and developing to ensure that we retain and attract good quality staff who want
to stay with us and be part of our team.
We are proud of what we do and
strive to demonstrate our values of Caring, Respect, Quality and Teamwork in
everything we do.
About the
Practice/Department/Team
Lakeside Healthcare is looking for an experienced Clinical Quality & Governance Manager
to lead our governance, quality improvement, and regulatory compliance agenda
across multiple sites. This is a pivotal role for a motivated and collaborative
leader who is passionate about driving continuous improvement and ensuring the
highest standards of patient care.
Based at our office in Corby, the post holder will
work closely with our Executive team and other central functions as well as
with our sites.
Job description
Job responsibilities
The Clinical Quality
& Governance Manager is a pivotal role leading the clinical governance,
quality improvement, audit, and regulatory compliance functions across Lakeside
Healthcare sites. Working closely with
clinical and operational leaders, the post holder will champion the delivery of
safe, effective, and high-quality care through robust clinical governance
structures and continuous quality improvement.
This role involves
oversight of incident management, risk assurance, audit programmes, policy
compliance, and clinical performance review. The post holder will lead on
clinical audit cycles, ensure CQC preparedness, and drive shared learning
across the organisation.
The post holder will
ensure the care we provide is consistently safe, effective, and aligned with
both regulatory standards and patient expectations, promoting a culture of
continuous improvement, safety, transparency and accountability across teams.
Job description
Job responsibilities
The Clinical Quality
& Governance Manager is a pivotal role leading the clinical governance,
quality improvement, audit, and regulatory compliance functions across Lakeside
Healthcare sites. Working closely with
clinical and operational leaders, the post holder will champion the delivery of
safe, effective, and high-quality care through robust clinical governance
structures and continuous quality improvement.
This role involves
oversight of incident management, risk assurance, audit programmes, policy
compliance, and clinical performance review. The post holder will lead on
clinical audit cycles, ensure CQC preparedness, and drive shared learning
across the organisation.
The post holder will
ensure the care we provide is consistently safe, effective, and aligned with
both regulatory standards and patient expectations, promoting a culture of
continuous improvement, safety, transparency and accountability across teams.
Person Specification
Qualifications
Essential
- Degree in healthcare, clinical governance, or a related field, or equivalent professional experience.
- Evidence of continued professional development in quality improvement, patient safety, or clinical governance.
Desirable
- Masters degree in healthcare management, public health, or quality improvement.
- Formal training or certification in quality improvement methodologies (e.g., Lean, Six Sigma, PDSA).
- Registration with a relevant professional body (e.g., NMC, HCPC, GMC, or equivalent).
Experience
Essential
- Substantial experience in clinical governance, patient safety, or quality improvement roles within healthcare.
- Experience leading audits, compliance reviews, and regulatory readiness activities.
- Proven track record of supporting or leading CQC inspections and regulatory compliance efforts.
- Experience of incident management, including investigation, reporting, and implementing learning.
- Experience working across multidisciplinary teams and supporting change in clinical practice.
Desirable
- Experience working across multidisciplinary teams and supporting change in clinical practice.
- Experience delivering governance or quality training to healthcare professionals.
- Engagement with patient forums, Healthwatch, or similar external stakeholders.
Person Specification
Qualifications
Essential
- Degree in healthcare, clinical governance, or a related field, or equivalent professional experience.
- Evidence of continued professional development in quality improvement, patient safety, or clinical governance.
Desirable
- Masters degree in healthcare management, public health, or quality improvement.
- Formal training or certification in quality improvement methodologies (e.g., Lean, Six Sigma, PDSA).
- Registration with a relevant professional body (e.g., NMC, HCPC, GMC, or equivalent).
Experience
Essential
- Substantial experience in clinical governance, patient safety, or quality improvement roles within healthcare.
- Experience leading audits, compliance reviews, and regulatory readiness activities.
- Proven track record of supporting or leading CQC inspections and regulatory compliance efforts.
- Experience of incident management, including investigation, reporting, and implementing learning.
- Experience working across multidisciplinary teams and supporting change in clinical practice.
Desirable
- Experience working across multidisciplinary teams and supporting change in clinical practice.
- Experience delivering governance or quality training to healthcare professionals.
- Engagement with patient forums, Healthwatch, or similar external stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
