PCN Care Coordinator

Job summary

Care coordinators provide extra time, capacity and expertise to support patients inpreparing for or in following-up clinical conversations they have with primary care professionals. They will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed.

Please find below a link for further information on the Care Coordinator rolehttps://www.youtube.com/watch?v=l-2-UJTAPNI

The successful candidate must be available to work on a full-time basis with flexibility when required to work across the three sites within the PCN (Stamford & Bourne).

Main duties of the job

You will work closely with the patient and their clinician to co-ordinate patient healthcare and direct them to the appropriate service to ensure that they get the most suitable care.

You will:

• Bring together all of a persons identified care and support needs, and explore their options to meet these into a single personalised care and support plan, in line with PCSP best practice
• Help people to manage their needs, answering their queries and supporting them to make appointments
• Support people to take up education, training and/or employment, and to access appropriate benefits where eligible
• Raise awareness of shared decision making and decision support tools, and assist people to be more prepared to have a shared decision making conversation
• Ensure that people have good quality information to help them make choices about their care
• Explore and assist people to access personal health budgets where appropriate
• Support the coordination and delivery of Multi Discipline Teams within PCNs
• Support the management of referrals received through the NHS App to the practice and direct to the appropriate clinician or professional group

About us

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

Living and breathing our values at Lakeside Healthcare

Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.

Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

Employer details

Employer name

Lakeside Healthcare Group

Address

St. Marys Medical Centre

Wharf Road

Stamford

Lincolnshire

PE9 2DH

Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

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Employer details

Employer name

Lakeside Healthcare Group

Address

St. Marys Medical Centre

Wharf Road

Stamford

Lincolnshire

PE9 2DH

Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

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