Job summary
An exciting
opportunity has arisen to recruit an additional Social Prescriber within the
South Peterborough Primary Care Network (SPPCN). This role will play a critical
function in supporting the PCN to successfully implement a high-profile project
focused on improving patient care and outcomes. We are seeking dedicated
individuals to join our team and provide exceptional Social Prescribing
services to our patients.
Social
Prescribing Link Workers give patients time to focus on what matters to them.
They are responsible for connecting people within their communities to groups
and statutory services that provide emotional and practical support.
Social
Prescribing Link Workers will support and aid patients with varying needs, such
as those living with long term conditions, those who have a low mood or are
isolated, and/or those with complex social needs. The role of the link worker
is to provide support to these patients to navigate their needs to improve
their health, wellbeing and reduce feelings of isolation with the aim to
support patients to integrate in their communities.
As
part of the NHS Long-Term Plan to drive Universal Personalised Care, it is
aimed to benefit 2.5 millions people by March 2024. Social Prescribing is a key
component to this.
Main duties of the job
As a member
of the PCN Personalised Care Team, the post holder will work alongside other
Social Prescribing Link Workers, Health & Wellbeing Coaches and Care
Coordinators within the PCN and wider business group to provide a service that
focuses on What Matters To Me for each patients who requires this level of
practical or emotional support. An interest in participating in the creation of
new services or implementing new ideas, that will benefit local people, is
essential.
You will work
with patients to provide to support and empower them to take control of their
own health and wellbeing. You will work in collaboration with health care
professionals, local community groups, statutory groups, and voluntary
services to help patients gain access to resources that will help them with
debt, poor housing, physical inactivity, and befriending services. You will be
a key contact for patients and will enable them to feel the support from their
wider community. The post holder will need to have full understanding that each
patient that they encounter will be unique, and their needs will require a
dynamic approach.
The
successful candidate will be required to have an innate ability to communicate
effectively to provide support and empower patients to find their voice.
Working across a scope of professionals, you will need to understand the
importance of relaying information whilst maintaining confidentiality.
About us
Lakeside Healthcare is a large GP
partnership that provides NHS care for around 170,000 patients across
Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We are made of
eight GP practices across 14 sites that are part of their local communities.
We work together as practices to
provide resilience, sharing learning and professional back-office support
services.
Our most important asset is our
people, who provide care for our patients and help run our surgeries smoothly.
We employ over 500 clinical and non-clinical staff, and we invest in training
and developing to ensure that we retain and attract good quality staff who want
to stay with us and be part of our team.
We are proud of what we do and
strive to demonstrate our values of Caring, Respect, Quality and Teamwork in
everything we do.
About the Practice/Department/Team
PCNs were
introduced in July 2020, as part of the NHS Long Term Plan, to encourage more
collaborative and joint up thinking working across GP surgeries with its local
communities, providing additional services and programmes to support population
health. Since inception, the scope and role of a Primary Care Network is ever
evolving, with new initiatives and services being introduced frequently.
This role will be based within the South
Peterborough PCN, spanning across the geography of New Queen Street, Old
Fletton, Wansford and Yaxley surgeries.
Job description
Job responsibilities
Lakeside Healthcare are looking to employ Community Link
Workers (Social Prescribing) to assist in the provision of care for patients within
our Primary Care Network (PCN).
The PCNs vision is to work together to
deliver the best possible outcomes for our patients and staff. You will work in close partnership with our member practice
teams as well as health, statutory and voluntary groups to create effective
help and support for those that need it whilst being a key point of contact to
enable patients to be supported within their local community.
Empowering people to take control of their health
and wellbeing through GP referral to non-medical Community Link Workers (CLWs)
based in GP surgeries who give time, focus on what matters to me and take a
holistic approach, connecting people to community groups and statutory services
for practical and emotional support. Community Link Workers work
collaboratively with all local partners.
Social prescribing can help to strengthen
community and personal resilience and reduces health inequalities by addressing
the wider determinants of health, such as debt, poor housing, and physical
inactivity, by increasing peoples active involvement with their local
communities. It particularly works for people with long-term conditions
(including support for mental health), for people who are lonely or isolated,
or have complex social needs which affect their wellbeing.
In this role,
you will be responsible for managing and coordinating care services,
collaborating with multidisciplinary teams, and implementing processes to
improve health outcomes for specific populations. You will play a crucial role
in the success of our population health project and contribute to enhancing the
overall well-being of our community.
Key responsibilities and tasks
You will:
-
Support and contribute to the population
health project.
-
Support project delivery to ensure the
successful execution of population health initiatives.
-
Maintain accurate and up-to-date records of
patient interactions, interventions, and outcomes, and generate reports to
monitor project progress and outcomes.
-
Stay informed about the latest developments in
population health and apply this knowledge to improve project effectiveness.
- Liaise
and engage with member practices to ensure Community Link Workers (SPLWs) are
valued and effective members of the PCN team.
- Establish
and maintain effective liaison with stakeholders including health, voluntary,
social, financial and education resources
- Work
in partnership with local voluntary and community organisation to build a
comprehensive directory of local resource to design and support social
prescribing
- Ensure
information on local voluntary and community resource is always up to date to
enable effective and accurate signposting and linking of patients with services
- Train
and develop wider practice teams to improve SPLW referral suitability and
effectiveness
- Establish
and maintain comprehensive data and evaluation systems
- Produce
quarterly reports in relation to service delivery and progress
- Partake
in audit as directed by the PCN Clinical Director
- Take referrals from and make referrals
to a wide range of appropriate agencies
- Ensure the social prescribing function
within the PCN is successful and delivers the required service in line with
NSHE guidelines
- Co-produce personalised support plans
with individuals, their families and carers that help them take control of
their wellbeing, live independently and improve their health outcomes
- Take a holistic approach, based on the
persons priorities and the wider determinants of health
- When appropriate, refer patients back
to other health professionals/agencies, if their requirements exceed the scope
of a SPLW
- Ensure all relevant groups and
organisations maintain basic procedures that include the consideration of
vulnerable individuals and safeguarding concerns
- Work collectively with all local
partners to ensure community groups are strong and sustainable
- Work with commissioners and local
partners to identify unmet needs within the community and gaps in community
provision and support development of new groups and services where needed, and
thereby influence
the development of services that will benefit this target population and tackle
health and neighbourhood inequalities
- Work sensitively with people, their
families and carers to capture key information, enable tracking of the impact
of social prescribing on their health and wellbeing
- Provide one-to-one consultations
(mindful of the organisations lone working policy), giving patients time to
tell their stories and focus on what matters to me
- Work with the person, their families
and carers and consider how they can all be supported through social
prescribing
- Work with other link workers to create
a wider team understanding of the service that can be offered to patients and
opportunities for further improvement of the offer and patient outcomes
Job description
Job responsibilities
Lakeside Healthcare are looking to employ Community Link
Workers (Social Prescribing) to assist in the provision of care for patients within
our Primary Care Network (PCN).
The PCNs vision is to work together to
deliver the best possible outcomes for our patients and staff. You will work in close partnership with our member practice
teams as well as health, statutory and voluntary groups to create effective
help and support for those that need it whilst being a key point of contact to
enable patients to be supported within their local community.
Empowering people to take control of their health
and wellbeing through GP referral to non-medical Community Link Workers (CLWs)
based in GP surgeries who give time, focus on what matters to me and take a
holistic approach, connecting people to community groups and statutory services
for practical and emotional support. Community Link Workers work
collaboratively with all local partners.
Social prescribing can help to strengthen
community and personal resilience and reduces health inequalities by addressing
the wider determinants of health, such as debt, poor housing, and physical
inactivity, by increasing peoples active involvement with their local
communities. It particularly works for people with long-term conditions
(including support for mental health), for people who are lonely or isolated,
or have complex social needs which affect their wellbeing.
In this role,
you will be responsible for managing and coordinating care services,
collaborating with multidisciplinary teams, and implementing processes to
improve health outcomes for specific populations. You will play a crucial role
in the success of our population health project and contribute to enhancing the
overall well-being of our community.
Key responsibilities and tasks
You will:
-
Support and contribute to the population
health project.
-
Support project delivery to ensure the
successful execution of population health initiatives.
-
Maintain accurate and up-to-date records of
patient interactions, interventions, and outcomes, and generate reports to
monitor project progress and outcomes.
-
Stay informed about the latest developments in
population health and apply this knowledge to improve project effectiveness.
- Liaise
and engage with member practices to ensure Community Link Workers (SPLWs) are
valued and effective members of the PCN team.
- Establish
and maintain effective liaison with stakeholders including health, voluntary,
social, financial and education resources
- Work
in partnership with local voluntary and community organisation to build a
comprehensive directory of local resource to design and support social
prescribing
- Ensure
information on local voluntary and community resource is always up to date to
enable effective and accurate signposting and linking of patients with services
- Train
and develop wider practice teams to improve SPLW referral suitability and
effectiveness
- Establish
and maintain comprehensive data and evaluation systems
- Produce
quarterly reports in relation to service delivery and progress
- Partake
in audit as directed by the PCN Clinical Director
- Take referrals from and make referrals
to a wide range of appropriate agencies
- Ensure the social prescribing function
within the PCN is successful and delivers the required service in line with
NSHE guidelines
- Co-produce personalised support plans
with individuals, their families and carers that help them take control of
their wellbeing, live independently and improve their health outcomes
- Take a holistic approach, based on the
persons priorities and the wider determinants of health
- When appropriate, refer patients back
to other health professionals/agencies, if their requirements exceed the scope
of a SPLW
- Ensure all relevant groups and
organisations maintain basic procedures that include the consideration of
vulnerable individuals and safeguarding concerns
- Work collectively with all local
partners to ensure community groups are strong and sustainable
- Work with commissioners and local
partners to identify unmet needs within the community and gaps in community
provision and support development of new groups and services where needed, and
thereby influence
the development of services that will benefit this target population and tackle
health and neighbourhood inequalities
- Work sensitively with people, their
families and carers to capture key information, enable tracking of the impact
of social prescribing on their health and wellbeing
- Provide one-to-one consultations
(mindful of the organisations lone working policy), giving patients time to
tell their stories and focus on what matters to me
- Work with the person, their families
and carers and consider how they can all be supported through social
prescribing
- Work with other link workers to create
a wider team understanding of the service that can be offered to patients and
opportunities for further improvement of the offer and patient outcomes
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards
Experience
Essential
- Experience of working with the general public, Experience of working in a healthcare setting or in the leisure industry/public/voluntary sector, Experience of delivering lifestyle changes interventions,
Desirable
- Experience working within a SPLW role, Experience of working with vulnerable people, Experience of working as a health advisor/trainer
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards
Experience
Essential
- Experience of working with the general public, Experience of working in a healthcare setting or in the leisure industry/public/voluntary sector, Experience of delivering lifestyle changes interventions,
Desirable
- Experience working within a SPLW role, Experience of working with vulnerable people, Experience of working as a health advisor/trainer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
