Job summary
To undertake a variety of Administrative
duties to oversee the smooth running of the practice pertaining to QOF,
contracts, searches and enhanced services. To help provide administration
support to the management team, working closely alongside the management
support team.
Main duties of the job
- Monitor performance of the practice against QOF compliance on a monthly, quarterly and annual basis.
- Monitor compliance with Enhanced Services with responsibility for compiling claims as needed
- To be involved in creating and running ad-hoc searches that arent compiled by external means
- Ensuring audits are completed within agreed time frames and provide administrative support where necessary
- Develop, coordinate and implement patient recall systems
General support to the Management team.
About us
LAKESIDE HEALTHCARE is changing the face of primary
care provision in England. We are bold, adventurous and ambitious and
determined to thrive in uncertain times. We are the largest true partnership
in the NHS and operate from various sites across the East Midlands. We serve
the healthcare needs of over 170,000 patients across Northamptonshire,
Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to
be part of a large organisation that is changing the way primary care is
delivered today.
We are currently looking for full time administrator to join
our small, friendly team.
The Management Team are a highly motivated group of amazing
individuals who strive to bring the best service possible to our patients.
Living and breathing our values at Lakeside
Healthcare
Caring & Respect: Simply put we genuinely care about
people: working together for our patients and our teams, our patients come first
in everything we do. We strive to ensure we connect and respond to all needs
with compassion, care and respect to improve the lives and wellbeing of the
communities we serve.
Teamwork & Quality: In all areas of our business we
network, collaborate and learn from our Patients, Stakeholders and each another
to ensure we are always striving to improve, making the right and best
decisions to provide the best service.
Job description
Job responsibilities
Job Summary:
To undertake a variety of Administrative duties to oversee the smooth running of the practice pertaining to QOF, contracts, searches and enhanced services. To help provide administration support to the management team, working closely alongside the management support team.
Job Responsibilities:
QOF/Enhanced Services
- Monitor performance of the practice against QOF compliance on a monthly, quarterly and annual basis.
- Monitor compliance with Enhanced Services with responsibility for compiling claims monthly
- To be involved in creating and running ad-hoc searches that arent compiled by external means
- Ensuring audits are completed within agreed time frames and provide administrative support where necessary
- Collating and submitting patient feedback data
- Develop, coordinate and implement patient recall systems
- To oversee the read coding of all patient invitations QOF related to ensure they are coded appropriately, correctly and within the correct timeframe
- To identify data quality gaps and create, develop and implement a recall system to capture these patients for example pre-diabetics/history of gestational diabetes
- Manage Health campaigns such as Smoking Cessation and Flu vaccines
- Have a knowledge of other Management Support roles to be able to provide cover when necessary
- Ensure patient questionnaires are save to records and actioned accordingly
- Liaise with patients regarding annual reviews and appointment booking
- Liaise with GPs regarding their specific QOF criteria and provide support to them accordingly
Other Tasks
- Allocation of Pathology results as per protocol
- Monitor and respond to/distribute incoming emails to generic account
- Duties may be varied from time to time under the direction of the Management team, dependant on current and evolving practice workload and staffing levels.
Job description
Job responsibilities
Job Summary:
To undertake a variety of Administrative duties to oversee the smooth running of the practice pertaining to QOF, contracts, searches and enhanced services. To help provide administration support to the management team, working closely alongside the management support team.
Job Responsibilities:
QOF/Enhanced Services
- Monitor performance of the practice against QOF compliance on a monthly, quarterly and annual basis.
- Monitor compliance with Enhanced Services with responsibility for compiling claims monthly
- To be involved in creating and running ad-hoc searches that arent compiled by external means
- Ensuring audits are completed within agreed time frames and provide administrative support where necessary
- Collating and submitting patient feedback data
- Develop, coordinate and implement patient recall systems
- To oversee the read coding of all patient invitations QOF related to ensure they are coded appropriately, correctly and within the correct timeframe
- To identify data quality gaps and create, develop and implement a recall system to capture these patients for example pre-diabetics/history of gestational diabetes
- Manage Health campaigns such as Smoking Cessation and Flu vaccines
- Have a knowledge of other Management Support roles to be able to provide cover when necessary
- Ensure patient questionnaires are save to records and actioned accordingly
- Liaise with patients regarding annual reviews and appointment booking
- Liaise with GPs regarding their specific QOF criteria and provide support to them accordingly
Other Tasks
- Allocation of Pathology results as per protocol
- Monitor and respond to/distribute incoming emails to generic account
- Duties may be varied from time to time under the direction of the Management team, dependant on current and evolving practice workload and staffing levels.
Person Specification
Qualifications
Essential
- Good standard of education
- Good working knowledge of IT systems
Desirable
- Education to GCSE standard including English Language
Experience
Essential
- Experience of working in a busy & multi-functional team.
Desirable
- Using Systm One Clinical database
- Experience of working within a GP Surgery
- Experience of handling confidential information and data.
Person Specification
Qualifications
Essential
- Good standard of education
- Good working knowledge of IT systems
Desirable
- Education to GCSE standard including English Language
Experience
Essential
- Experience of working in a busy & multi-functional team.
Desirable
- Using Systm One Clinical database
- Experience of working within a GP Surgery
- Experience of handling confidential information and data.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
