Lakeside Healthcare Group

People Administrator

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Job summary

We have an exciting new opportunity to join our People Team here at Lakeside Healthcare. Do you possess excellent HR administration skills and want to work for a small but perfectly formed People team?

As the People Administrator you will provide a first-class HR administration service for managers and staff to support the development and delivery of a professional, customer focused and efficient HR service. Your role is to work within the People Team providing administrative support across the wider People function. This role will include, but not limited to, providing administration in the following areas: training and development, corporate induction, system administration, managing data, recruitment and selection, employment contracts, together with ad hoc staff engagement projects as required.

If you have previous experience in HR or even ideally have your CIPD Level 3 Certificate in HR that would be great. But dont worry if you dont have this as what is most important to us is the desire to be part of our team!

You will have excellent interpersonal and communication skills with a track record of building strong relationships quickly.

Main duties of the job

1.You will liaise with and communicate effectively with colleagues and other departments, external agencies, recording and communicating complex, controversial or sensitive information.

2.The post holder will deliver full administration for our internal training systems (PCSA platform) and processes, reviewing and checking that all requests for training are accurate and any follow-up approval and sign off process is adhered to, including any training cost agreements.

3.Effectively engage with a variety of stakeholders, both internally and externally to ensure the platform has appropriate courses available for our colleagues.

4.The post holder will provide detailed administration and coordination for the training offered for clinical and non-clinical colleagues across the partnership, keeping records of such training.

5.You will prepare and process any necessary activities to ensuring robust compliance is adhered to e.g., repeat DBS certificates, Professional Registration renewal, medical indemnity certificates and annual declaration forms etc. liaising closely with the line managers as appropriate.

6.You will work alongside your fellow People Administrators with Recruitment and onboarding checks to meet our high standards of pre-employment.

About us

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care, and respect to improve the lives and wellbeing of the communities we serve.

Teamwork & Quality: In all areas of our business we network, collaborate, and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

About the Team

Are you building a career or interested in starting one in HR? Are you ready for your next challenge? If so, then we would love to hear from you!

Our Central People Team here at Lakeside Healthcare is looking to recruit a motivated and enthusiastic People Administrator with a key focus on coordinating our internal training processes, platform, and systems.

You will be joining a small team whose role is to support our employees to deliver high quality HR service. No day is the same, as such you will need to be confident working both autonomously and as part of our People Team.

Date posted

29 August 2023

Pay scheme

Other

Salary

£10.90 to £11.40 an hour Dependent on Experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3007-23-0239

Job locations

Cottingham Road

Corby

Northamptonshire

NN17 2UR

Job description

Job responsibilities

Your role is to work within the People Team providing administrative support across the wider People function. This role will include, but not limited to, administration in the following areas: recruitment and selection (pre-employment checks and balances), amendments to employment contracts, corporate induction, training and development, system administration, managing data, together with ad hoc staff engagement projects as required.

The postholder will support the development and delivery of a professional, customer focused and efficient HR service. You will act as the first point of contact for internal training needs and be responsible for the administration of associated processes.

This role will provide ongoing maintenance, and administration of the online training platform.

You will utilise your excellent communication skills to effectively engage with a variety of stakeholders, both internally and externally to ensure the platform has appropriate courses available for our colleagues.

You will be working in a friendly team where experience sharing, and self-development is actively encouraged.

You will have experience of working in an office environment providing a customer focussed service. Having experience of working in a People team and using a HR system is desirable. You will be educated to GCSE level with a minimum grade C in English and Maths.

You will be required to organise and plan your own work to meet the conflicting demands and priorities and will need to adapt to change positively. You understand the value you can add to the team with your first-class administrative skills, and you have a proven track record of working effectively within a team.

You will be professional, hardworking, personally credible, and trustworthy. You can form relationships quickly and easily and you will be a first-rate communicator. You have a common-sense approach to work, being able to work as part of a team or confidently on your own.

The post holder will work collaboratively with the People Team to ensure standard processes and procedures are understood, complied with, and amended as required and support the Head of People in the continuous development of the administration function, ensuring processes and procedures are efficient and consistent.

Duties & Areas of Responsibility

To support the People team in delivering an efficient and effective value-added HR service to the business which includes systemised and standardised HR systems and processes for the following: Recruitment and Selection (pre-employment checks), Performance development, People management, policy and practices, induction and onboarding, leaver administration, professional registration, training and development, absence management and payroll. To work in collaboration across the partnership to ensure that the main HR disciplines remain coordinated and delivered in a professional and timely manner.

Duties include (but not limited to): -

Liaise with and communicate effectively with colleagues and other departments, external agencies, recording and communicating complex, controversial or sensitive information.

Communicating sensitive and confidential information (HR related) both orally and in writing to managers, staff, and external organisations.

Building and maintaining excellent working relationships with managers and staff.

Full administration for our internal training systems (PCSA platform) and processes, reviewing and checking that all requests for training are accurate and any follow-up approval and sign off process is adhered to, including any training cost agreements.

Effectively engage with a variety of stakeholders, both internally and externally to ensure the platform has appropriate courses available for our colleagues.

The post holder will provide detailed administration and coordination for the training offered for clinical and non-clinical colleagues across the partnership, keeping records of such training.

Prepare and process any necessary activities to ensuring robust compliance is adhered to e.g., repeat DBS certificates, Professional Registration renewal, medical indemnity certificates and annual declaration forms etc. liaising closely with the line managers as appropriate.

Administer the Blue Stream Mandatory Training platform to ensure all new employees are provided with a log in and any associated reports are prepared and delivered in a timely manner to key stakeholders.

Issue Certificate of Attendance for training sessions, as appropriate.

To support the wider team with administration of staff engagement projects.

Support other members of the People Team with organising of electronic personnel files ensuring that all information is correctly saved to the appropriate directory and in the correct format, regularly performing housekeeping tasks.

In conjunction with the People Team, develop, improve, and maintain administration systems and procedures, particularly focused on training processes and systems.

Respond to appropriate queries sent to the HR shared inbox e-mails in a timely manner, signposting and escalating as appropriate.

Administer appropriate events via the HR RADAR workflow(s), identifying risks in delays or process barriers which might result in HR not meeting its SLAs, raising these with the Head of People.

Other administration and professional responsibilities:

Represent the organisation in a professional manner in all activities and in line with organisation values.

Assist with the induction of any new members of staff and, if required.

Contribute to the development and improvement of office practices.

To fully comply with all legislative regulations e.g., Employment Rights Act, Equality and Diversity Act, GDPR.

Be able to undertake travel to various locations to carry out duties of the post.

Work closely with the People Team to ensure all admin processes are efficient, effective, and applied consistently.

To safeguard the health, well-being, and safety of the patients we work with, some of whom maybe classed as vulnerable people or adults at risk. In the event of a risk to a Patient becoming apparent or if concerns arise about a vulnerable persons welfare, to immediately report these concerns in line with the appropriate policy and procedure.